Best service for electronic device repair by far! Awesome service, awesome attention, awesome…read morecommunication, awesome prices! Best repairs I've seen in this town IN all the years I've lived here. And that's over 22 yrs! I wouldn't trust anyone else with our electronics ever!

This man (Jordan) overbooks himself and keeps his customers waiting weeks before he does one job…read more When you finally go to pick up your device he will tell you everything is perfect when you go home it will break down within a day or two and you'll be back to his shop spending more money. He then comes up with many excuses as to why he has not started on your device wh​en he told you he will start on it right away.

these people are incredible the computer expert is super talented! My laptop went black on the…read morescreen during Major business conduction and he got it fixed rather quickly. Honestly I didn't even think it could be fixed I mean what do you do with a black screen. Amazing prompt customer service they're friendly I am so grateful that they exist. They had very fair pricing it took him three hours to fix it and boy I'm so grateful thank you thank you thank you

No complaints here. They had my laptop for 1 day and were able to salvage the hard drive from a old…read moredestroyed laptop and transfer all my data, photos and music on to a new laptop (and I didn't even have a power source for the old, dead laptop!). They also gave me back the old hard drive, just in case something was missing, we could back and get it off there. Could not have asked for it have gone any smoother. Will be doing business with these guys again for sure!

The owner of Sound Source came to my office, gave me a quote, and assured me that the upgrade would…read morebe easy and sound great at a wonderful price. The next week when the technition came to install it and was unsuccessful he left the equipment and an invoice that was much higher than the original quote. Five months later the technition came and picked up the useless equipment and Sound Source sent an invoice for labor! The equipment was never installed or used. I have contacted the BBB and will NEVER go back or reccomend Sound Source to anyone. To charge someone for an unsuccessful install after giving quote AND having the never used equipment returned doesn't even make sense! I could not be more disgusted with everyone I delt with at Sound Source and will continue to share my experience I had. Thank you for reading my post and please be careful of snakes!

This business is a joke. Took my car there to get a issue fixed with my audio, where the audio…read morewould cut out and they said it was a short in the speakers. Took it in to get new speakers as normal. They cut up the old speakers without my permission, then didn't fix the issue and couldn't put my old speakers back in cus they where cut up. they then tried to charge me $220 plus $50 to hold the appointment. as well as left dings and dents on my interior of my brand new car and refused to acknowledge their mistakes. thru this whole ordeal we where extremely respectful and they where very rude. will not be returning. and don't recommend this business to anyone.

Snake River Computer Systems has been an asset for our companies. Johnathan's IT services are…read morefriendly, affordable, quick, and reliable. Thank you!

They did an excellent job and in just a couple of hours. They even sent me my receipt after I lost…read moreit. Friendly service. Great Job! Thank you

As always my first go to with my phone. I have been pleased…read morewith the service, the quality of work and the variety of items they have helped me with... Like putting a screen cover on a couple of GPS units. Thanks Guys!

We purchased a brand-new Whirlpool front-load washer and dryer set from Pocatello Electric,…read moredelivered on 12/17/2024, because we wanted to support a local business. Unfortunately, this experience has been extremely disappointing. The washer became inoperable around 5/5/2025. A technician came out on 5/12/2025, ordered parts, and left. The washer was finally fixed on 6/3/2025. We experienced another issue later in 2025 but were able to get it working ourselves. Then, around 11/18/2025, the washer failed again--this time locking a full load of laundry inside. That load has now been trapped since mid-November and is very likely producing mold, creating an additional health and sanitation concern. We called Pocatello Electric repeatedly on 11/18, 11/19, and 11/20, but were told they were too busy preparing for Black Friday to address our issue. No solutions or alternatives were offered. It wasn't until 11/25/2025 that Mr. Appliance came out and ordered parts. Between 11/25 and early December 2025, Pocatello Electric finally provided a loaner washer and took ours back to their warehouse--but only after my husband physically went and stood in their showroom demanding help. This option was never offered during our many phone calls. On 12/15/2025, Mr. Appliance informed us the parts had arrived. Due to a misunderstanding, they believed our washer had already been exchanged and returned the parts. When I called Pocatello Electric on 1/20/2026 to check on the repair, they didn't even know parts had been ordered and seemed confused that our washer had been taken to their warehouse at all. At this point, I've had to take our family of five to the laundromat multiple times, and we've only been able to use our washer for about 9 months out of more than 13 months of ownership. Despite the washer being taken in for repair within the 12-month warranty period, Pocatello Electric now refuses to pay for the repair because the warranty has technically expired--while the machine has been sitting in their possession since November. Yes, Whirlpool bears responsibility for a faulty washer. But Pocatello Electric is absolutely responsible for the poor communication, lack of follow-through, and disregard for their customers once the sale is made. We tried to shop local and support our community. We will not make that mistake again.

Got a great new stove that had a problem. Mike, in spite of my husband being a butthead, got…read moresomeone out to fix the problem in a heartbeat! Many thanks.

Worse pawn shop in south east idaho! Mike is a creep he literally makes every female that comes in…read morefeel extremely uncomfortable. His son is half asleep and out of it most the time. They dont give the items people bring in to sell a fair value. They over price their inventory and they undervalue people's belongings. NOT A FAIR OR RESPECTABLE ESTABLISHMENT AT ALL!

The whole transaction from start to finish went smoothly. Looking forward to doing business with…read morethem again in the future .

Great salesman Todd Dixon!! Bought a washer and dryer from Merlin's. Answered my questions and…read morehelped explain questions I had. After going to several other places I came back to Merlin's and was able to decide on what I wanted. Had a longer warranty than other places in the area. Leo & Derrick came and installed them and did a Great Job !! Thanks for all the Great Service we received.

After purchasing our 3rd set of washer,dryer sets we have been very diss.apointed with G E and…read moresupport from merlins. After 6 service/repairs on dryer,and complaints about problems with washer, still waiting for solution. Last service call 2 weeks ago was told we would be contacted for next steps. Called troy yesterday and was. Told je doesn't take care of service any more. I'm surprised at the patience my wife has had with these results. What you are doing is not working. Every wash cycle I hear her cussing crash and banging of out of balance loads. She is ready for another try at new washer, dryer. E. Fred pein