Everyone is super professional and courteous. Any problems I've had have been addressed and…read morecommunicated effectively. Very friendly staff.

Tony A was very helpful and knowledgeable and kind. Answered all the questions I had and the store…read morewas very clean and organized. I was very pleased with his very welcoming attitude, was very happy that I told him what I wanted and he did everything he could to help me find the perfect couch. instead of trying to selling me something more expensive. Was a very good experience and I highly recommend!

We went in to get paint and brushes. There is a great sale happening so we saved a lot of money. We…read morewere helped by Ethan. Ethan was incredibly helpful and knowledgeable in answering our questions and making sure we received exactly what we needed.

Iv been a painter for almost 45 years and this is the store that I use. Friendly staff and Luke is…read morethe best! This is the paint store for me.

I've shopped at ace here in town a few times. They are always over priced, it's hard to find…read moresomeone to help you, and they aren't great at resolving customer issues. I've bought paint their, had it mixed, and went back to get another can. The color was wrong. Turns out they mixed the paint incorrectly and tried to blame me because I didn't notice to color difference until we had continued painting. I'm colorblind. Had to bring someone else in with me to explain the problem so that we could get it fixed. All the paint I've purchased here has peeled off the walls. Just like in stretchy strips, doesn't seem to matter if I change colors or brands, and it's only the ace hardware paint. They are owned by the same people as ridleys, so their receipts say ridleys on them, which is terrible when you are buying for a business and trying to claim the receipts on taxes. It's kinda hard to explain to the irs that you bought pipe fittings at somewhere that looks like a grocery store on the recipes

At last a local Hardware store! Today is its first day open. Great selection, Great staff, Esp…read moreJosh! Several trips today, but the home improvements are getting DONE!

Richard a manager at sportsman's doesn't want to sell to veterans that have disabilities saying he…read morethinks is alcohol consumption when I have a disability and not able to communicate properly when I need to buy ammo for a gender reveal but no he thinks I'm intoxicated when I have a hard time talking due to my disability. He needs to be fired and get a new manager I have never felt such disgrace as a veteran. Go to Idaho falls for all your needs this store is over run by liberals that don't care about there veterans

I just got to say I'm not happy with their service at all I purchased a pistol online I then got an…read moreemail saying it was ready for pickup the email did not clarify I had to go in to do paperwork I was on my lunch break I end up leaving my ID there in a hurry to get back to work after waiting two months I called them and said I just would rather have the refund because I'd rather not deal with this anymore it's become more stressful than it has anything else after waiting 3 days like I was told by ​ the guy at the gun counter I called him back he then told me that it would be there the next day so I called the next day when it was not there I then had to call the support number for them to inform me that it does not take 3 days it takes 7 to 9 days for a refund to go through this whole experience was horrible and they don't know anything about their own policies or how to do their own jobs training is definitely much needed

Some deals are still much better than the others, but...if we planned accordingly there would not…read morebe be a need to chase deals. I am still a member of this chain because my wife insists...A happy wife means husband does the Costco shopping ;). If you buy more than a pound or 2 of fruit in the same package you should still check it thoroughly as moldy/mushy fruits are pretty common whether you buy mandarin oranges or lemons. Some aftermarket car items and water and beverages like Gatorade or V8 are decently priced. Still no scan guns for self-check outs though. Entering annoying thing is to check in and to scan your card 7 times till it gets recognized. God forbid Costco invaders will enter with the Costco cards belonging to their relatives and accidentally spend extra few hundred dollars at Costco. Would not want this happening, would you? Latest disappointment was when I and kids decided we would like to grab a hotdog. I do not do this often, but I remember grabbing one with a friend few months ago. What's a big deal? Kids had a long day at medical appointments then helped me locating items at Costco, they do deserve some reward, right? Ladies at the counter tried their best to ignore me for quiet a while. They excelled in it better than a bartender or a waiter in Las Vegas who somehow perceives that he/she was not being tipped generously enough for their unceasing efforts if there is still such a thing. When one lady finally acknowledged my presence she only asked if it will be cash or card and referred me to self-serve kiosk. I can also go home and fry my own hotdog it is not a science or as we all decided on our way home better hotdogs and even condiments to go with them are sold at the local Maverik. Not cheaper, but so much better tasting and all we have to do is to pick up hot dog, bun and condiments and let the CLERK process the transaction before sliding the card. Last, but not least there were still no curbside pickup options last time I checked. Fred Meyer has their items much better systematized in their store and yet curbside pick up is offered. Wal-mart in Chubbuck also offers curbside pick up even though it is usually fairly slow ( 6-7 times slower on average compared to Fred Meyer). Yet it is offered and if you are disabled or can't move too fast or are unsure where the desired items are located it still makes sense. Sam's club offers curbside pick up. Costco does not :( .

I was recently laid off and was forced to downgrade my 20 year executive membership to gold. I was…read moredenied entry at 9:27am this morning because I was not an executive member. I had a very small window of time today to get my hearing aids serviced. Now I will have to wait a few days. This might sound petty to some, but I'm really pissed off that they would deny me entry 1/2 hour early because I no-longer have their executive membership due to being laid off.

We purchased a brand-new Whirlpool front-load washer and dryer set from Pocatello Electric,…read moredelivered on 12/17/2024, because we wanted to support a local business. Unfortunately, this experience has been extremely disappointing. The washer became inoperable around 5/5/2025. A technician came out on 5/12/2025, ordered parts, and left. The washer was finally fixed on 6/3/2025. We experienced another issue later in 2025 but were able to get it working ourselves. Then, around 11/18/2025, the washer failed again--this time locking a full load of laundry inside. That load has now been trapped since mid-November and is very likely producing mold, creating an additional health and sanitation concern. We called Pocatello Electric repeatedly on 11/18, 11/19, and 11/20, but were told they were too busy preparing for Black Friday to address our issue. No solutions or alternatives were offered. It wasn't until 11/25/2025 that Mr. Appliance came out and ordered parts. Between 11/25 and early December 2025, Pocatello Electric finally provided a loaner washer and took ours back to their warehouse--but only after my husband physically went and stood in their showroom demanding help. This option was never offered during our many phone calls. On 12/15/2025, Mr. Appliance informed us the parts had arrived. Due to a misunderstanding, they believed our washer had already been exchanged and returned the parts. When I called Pocatello Electric on 1/20/2026 to check on the repair, they didn't even know parts had been ordered and seemed confused that our washer had been taken to their warehouse at all. At this point, I've had to take our family of five to the laundromat multiple times, and we've only been able to use our washer for about 9 months out of more than 13 months of ownership. Despite the washer being taken in for repair within the 12-month warranty period, Pocatello Electric now refuses to pay for the repair because the warranty has technically expired--while the machine has been sitting in their possession since November. Yes, Whirlpool bears responsibility for a faulty washer. But Pocatello Electric is absolutely responsible for the poor communication, lack of follow-through, and disregard for their customers once the sale is made. We tried to shop local and support our community. We will not make that mistake again.

Got a great new stove that had a problem. Mike, in spite of my husband being a butthead, got…read moresomeone out to fix the problem in a heartbeat! Many thanks.

This store always gets me in trouble! So many amazing home decor and household items, especially…read morefor pets. I always spend more than necessary when I'm here. I don't have too much luck in the clothing department, but for everything else you can beat their prices. We especially love coming here for nifty kitchen items. This store is always tidy and clean, and they have the friendliest cashiers!

These guys know their business. Very smart and friendly. We talked about car projects for about 5…read moreminutes. Highly recommend.