My washer/dryer combo in our rental unit crashed out beyond repair. We have brand new tenants so…read morewe wanted it done correctly and in a hurry. I dealt with Voula Ballas who showed me several models at varying prices along with reviews for each. The delivery could not have gone smoother, Abt has their own delivery crew so we didn't have to worry about third party delivery nonsense we have dealt with in the past. Everything installed and running at a great price. Thank you Vaula and Abt. -Brian K.

Everything from ordering to delivery was great. The delivery guys were so helpful they hooked up my…read morenew tv and moved my old tv and hooked it up and hauled away the tv I didn't want.

I found this place through Paradigm's dealer finder. Turns out their one of the best dealers in the…read moreregion, if not the country. Their attention to service, and expertise in what they sell is a testament to this. I came in looking for a new center channel, which they were able to get me within a few days. When I came in to pick it up, they spent the next two hours demoing a variety of speakers and electronics. They knew I wasn't looking to buy, but was still curious. When the time came to upgrade two more speakers, not only were they prompt in getting me what I wanted, but they also helped me exchange my recent purchase for a different model. Basically, I bought a speaker in one finish and then later wanted it in a different finish. They helped me out with exchanging this even a few months after the sale. Never once were they pushy in trying to up-sell me on more expensive gear, nor were they smug or elitist when I told them what equipment I was running. I don't have crazy expensive stuff, but I think it's good for what I need. I appreciate that they realize their customers may have different needs and budgets. They made me feel like my business mattered to them even though I was only spending a modest amount on three speakers. An added bonus, they also happen to be in a low sales tax part of Naperville, witch saved me about 3%. That said, I would have chosen to work with them regardless. Bottom line. They know their stuff, and understand good value and performance in sound and video. They work with you to get you what you need for a fair price. I definitely recommend them.

I loose working with deluxe. They are honest, knowledgeable and have great taste for Thayer and…read moresound equipment. I can always expect great prices and great products. I've been working with them for 10 years and referred many friends over to them.

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

We went in to switch from AT&T. We needed two new iPhones and then we're going to give our old…read morephones to our two kids. We called first (Jason answered) and he was honest about what stock they had available and so we came over. Jason was super patience, cordial and knowledgeable given the complex swap, purchase and transfer that was needed. Just exceptional service by Jason!

This entire staff has been OUTSTANDING. Rocio, Ivan,…read moreSkylar, everyone that's helped and greeted me... Exceptional! I appreciate your hard work, diligent and transparent customer service!

I just got my turntable back and my stereo sounds FREAKIN' AMAZING NOW!!! My vinyl records are…read moresounding a million times better than before and the mechanics are working perfectly! The customer service from the beginning was A+. Vince talked me through removing the turntable. I really appreciated that. It was SUPER EASY, and he was very patient with me. I highly recommend Pure Grooves. Vince's customer service was stellar, and the repair cost was very reasonable.

I called to ask if they could repair my stereo which recently stopped working after a power outage…read moreand they asked if it was prior or after 1980. I let him know it was built after 1980 and he kindly referred me to someone else, Electronic Engineers Inc in Chicago. I really appreciated the fact that he just didn't tell me know and gave me an option to look into once the other place opens tomorrow.

I came here to recycle some old cell phones, cameras,and computer. It was very easy once I found…read morethe place. It is in the Naperville executive center and there is no sign about recycling. There is a small office with one man working. It was free so that was nice.

From the owner: Electronics Recycling, Monitors, CRT's, TV's, Modems, Cell Phones, Projection TV's, etc.read more

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS

Needed somebody to come out and look at our television and see if it was repairable gentleman came…read moreout rather quickly a couple days later and was on time and looked at everything and did basically everything we asked him to do

Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.