Cable company popping up around the area. Currently just Daniel Island, Moncks corner, and selected…read moreSummerville locations. Prices? If you have a new neighborhood, not much you can do until your HOA can have a vote. In my opinion, Home Telco's value for high-speed bandwidth for the money is very poor. Pricing in this industry is always partially-fixed like gas stations on a major intersection, so you're really just looking at service as the differentiator. Tech guys are very nice and conscientious. That is a big plus. Phone support is based out of Moncks Corner, and hit-or-miss. 1 of 4 calls is handled well. The other 3 phone reps act like they've never heard of the services they provide. It would be comical if I didn't work out of my house and depend on Internet reliability. Website tech support? Your grandmother's blog is better than their website. What, your grandmother doesn't have a blog? It's still better than their website. (edit: maybe they read my review because they re-did the website. My Grandma is still talking smack because it's still awful) These guys seem to be getting all new neighborhoods so you don't have to worry about it. Knology was always pretty good when I had them.

The Internet never works properly. Can't load videos on the phone. TV streaming services freeze…read moreconstantly. When attempting to game I constantly get kicked from servers and logged out of PlayStation Network. The internet issues couldn't all be listed. and they are the only provider in my area. my last house I paid $20 less a month for ten times the internet.

Bill promptly came out to give me an estimate for getting an outdoor OTA HDTV antenna installed…read more His initial estimate included a basic antenna and preamp, but he was glad to install my own that I preferred to buy myself, for less. Price was very reasonable. He was very knowledgeable, and understood all my needs and worked with me regarding every aspect of cutting the cable cord. The install looks great, and very professionally done, hiding the run of RG6 coax to my utility box. He was eager to be sure I was happy, and even crimped on a new connector to a custom length of cable I needed to connect a TV, and removed and disposed of the old satellite dish I canceled, for no extra charge. I highly recommend this business, as I am one very satisfied customer!

Bill just upgraded my 9-year-old outdoor roof antenna. he did a great job. his prices are very…read morereasonable. if you're ready to cut the cord, and view local channels OTA for free, I highly suggest you give him a call.

Awesome customer service! Don't forget to ask for TMobile swag! Adonis and Samantha (manager)…read moreworked really hard to make this experience painless and easy!

Absolutely terrible…read more Girl was wearing a hoodie inside and spoke so low that I couldn't hear anything she was saying at all. There is a reason this location has a 1 star rating. Just terrible all the way around. I just asked her for my ID back and walked out. She didn't say a word.

I know people love to complain about their internet service providers, but Home Telecom has worked…read moreout pretty good for us. When we did have a problem, I was only on hold for about a minute before a real human picked up and helped solve the issue.

It's so unfortunate that our planned community selected Home Telecom as our only option! The…read moreservice is spotty and the customer service staff is completely useless. The woman couldn't find my account even after I shared all the details. Please hire people with half a brain. No words regarding how clueless their staff is!

Garbage service, garbage support. Months of less than half the bandwidth we pay for and over the…read morelast 3 weeks Internet has gone down for half a day like 7-10 times. Website will say no known outages. Support is so compartmentalized they can't give you any actual information. If you have the rare situation of choice when It comes to internet, do your best to avoid this company.

When moving into my new home two years ago I signed, what I was told, was a 2-year contract for…read moresecurity services via Home Telecom. Smack in the middle of this so called "2 year"contract they raised my monthly rate!! (Why have a contract I ask?) I then called to cancel service and they told me it was actually a 3 year contract! They boldfaced lied to me! I would rate their service a 2 out of 10. So, if you're considering a new security system or simply changing to a new service I would not recommend Home Telecom. Simply Safe or ADT would probably be a better alternative.

I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

Issues with streaming finally addressed, and with excellent followup. It's unfortunate that I had…read moreto file 3 tickets, and submit a community survey before this issue was addressed, but once they started acting on it, it was quickly and professionally resolved. Here's the lesson for providers: some of your customers actually have a clue (30+ years in network management). Don't assume they are rubes and that when they tell you it is NOT the in-house equipment but an upstream problem, just listen and investigate. It's infuriating to have to spend hours getting someone to listen. Again, my thanks to the tech and supervisor who did finally listen, investigate and fix the problem impacting many people in our community.

The techs that came out to instal the box were great. But the wifi is absolutly terrible. Nothing…read moreelse using wifi and I cant even stream tv shows. I pay for the second highest wifi and which is the "reccomended" one but I cant even think about trying to watch tv and use my laptop. I had to pause the tv just to be able to post this view. 0 stars if I could.