I was a heavy fun of Best Buy in the early 90's but that was before Amazon…read more This particular store is same size as others but it took a while to find someone to help me with my search for a dual dash cam and by dual I mean one in the front and one in the back about 18 feet away. Out of stock or they don't make them

Josh the "manager" and all his employees are somehow ok to stand around, roll around in wheel…read morechairs (not that they are disabled) but because a fire alarm went off (the the fire deposit already went through and verified is a false alarm) no one can pick up items paid for at the store. Is there an emergency Josh? Or did you just want to get off early on a Sunday?

Used the auto service for some car electronics and they were very helpful with the overall process…read more They honor their service warranty so no extra costs.

I generally don't have a bad experience with Best Buy but this time I ordered a washer/dryer and…read moreset up an installation appointment. Great, that was easy. The day comes, the tracker has an appointment time range and is updating like my technician is going to be there as expected. At 645 the tracker updates to say the tech got there at 536...? So I call and am told that the delivery was never happening that day bc the items weren't delivered in time so I'm going to need to reschedule. Was anyone going to let me know that? Apparently not. The next available appointment was a week and a half away. The AI customer service is wildly condescending in situations like this... I canceled my order and went to Lowe's. Got it for the same price and delivered/installed a few days later.

Purchased a washer and dryer June 2026 and decided to step away from big box stores and visit local…read morestore. Big mistake. Paid more and customer service (Taylor) was horrible. 4 irritating phone calls. Salesman took us to appliances and we walked around them noting no dents or defects. Why they do that I have no idea because they came in a box and the dryer had a huge dent across the front. Delivery people took it out of the box and set it in place like we ordered a dented dryer. Did not mention it, like it did not exist. We were leaving on vacation in the morning and had laundry to do before we left since our washer died. They stated one other dryer in store also dented. Solutions - we could send them both back and get a different color - after vacation. Or get different appliances altogether since dryer was on back order. Horrible customer service. While I was in the store I was looking at refrigerators. I will buy that elsewhere and will not feel one bit bad that I will not spend my money at this local family owned business.

Paid $149 to schedule a service appointment for today 1/16 was told the technician would arrive…read morebetween 09:00-1pm with a courtesy call 30-60 minutes of arrival. At 12:30 having not received said courtesy call I called them and was told they don't schedule times. Then i get a voicemail that says i was scheduled as the last stop of the day and the tech could be expected between 2 and 6, after just being told they don't schedule techs. You only get one chance to make a good impression and now that they have wasted my entire day I would say they failed miserably. But the got there money first and left me hanging!

This Verizon Store on Dorchester Road is in a great location. This store is very clean. Today…read moreBrittany was our sales associate. Brittany was very thorough to look through all the promotions to get the best deal. Thank you Brittany!! Easy 5 Stars !!

After going to the Verizon at Tanger and them being out of iPhone 13 minis, I was going to lunch in…read moreWest Ashley and stopped at the Verizon corporate store. There was a ton of people sitting around and a guy told me they were all waiting and the wait was over an hour. Not for me Jack! I turned around and walked right out. After a few hours passed I remembered there was this Verizon location right up D Road. Duh Rebecca!!!! I walked in and there were three employees and one customer. Perfect ratio! I can't remember his name, let's say Kyle. Kyle was very knowledgeable and able to go right to the back and get me an iPhone 13 mini, case and screen protector. He had forgotten to do the reimbursement for sending my perfectly good iPhone 8 to be refurbished, so I told him not to bother I'd just keep it. I had been there for an hour already and there was NCAA basketball games being missed. PRO TIP - before leaving the store with a new phone make sure you can make and receive text and make and receive phone calls. I asked him to call my phone and nothing happened. He then said it was bc of the 5G SIM card in the new phone and took my SIM card out of my phone I came in with to get the new one to work. Weird. But I was then glad my phone wasn't being shipped off to TX without being able to make and receive calls on my new phone!! All in all an easy experience and I'm happy with the great new camera on the phone. Can't you tell the difference in my food pics?!?!?!

Harry has built several computers for me and my family over the years. They are still just as…read morereliable as the day I picked them up.

he sold me a computer and days later closed his doors so no warranty at all :( would have been nice…read moreif I was warned so I could have made an informed decision

Located in a safe part of town with an easy to access store, Tmobile cellular can satisfy most of…read moreyour communication needs. Walking in, the place is extremely clean and not too busy, which means the wait time isn't too bad. As for the devices, it's like any other phone store, tons of devices from many different manufactures, accessories but this store doesn't do device repairs. As far as the sales staff, they're pretty knowledgeable and they smile when helping. I find that trait refreshing considering some can get irritable when there's a ton of people waiting. I was able to upgrade my device within a reasonable amount of time, no chit-chat needed for my account or which phone I wanted or if they had it in stock. Admittedly I researched it online before walking in. Tyler knew my name b/c I called about a preorder. When I got there he flew through the process and had me in and out within 20 minutes. The only thing that irritated me, being a corporate thing, is I wanted them to setup my phone and let me walk about. Company policy is the customer stays in the store during the transfer. So I can't blame them but as a FORMER TMOBILE EMPLOYEE I will blame corporate, damn the legal ramifications. I give this store credit for being on top of their game, being a top notch cell phone store. It's in a great, the store is extremely clean and the staff are friendly and know their products and computer system. If you're on Tmobile or wanting to switch and in the area, I highly suggest stopping by. They're employees or sales staff are more than willing to help all while having a positive attitude.

Terrible staff!! They have you wait forever when they have more staff than customers..once they…read morehave your business their customer service goes to a 0/10! Once my phones are paid for I will be closing my account of more than 20 years!!!

You have to go into a place without an attitude, These bad reviews are probably from those who…read moreexpect everybody to bow to them. The store was staffed up for the holidays. Didn't get his name but a shorter black guy helped me, he was professional, good disposition and very helpful. In and out with a new SIMM card in 10 minutes, no charge. Relax people, take your time. Life is too short.

Located in a safe part of town in a strip mall, this Tmobile store is very clean with all the…read moreupdated phones and accessories. Although the place looks sparce, in that I would think they would have more to sell? Anyways just an observation. That said I would carefully consider using this store as I had two small but relatively bad experiences. First, I had the lens cap on both of my cameras come off and the fold won't unfold all the way. Finally the screen has dead spots. I called customer care and reported my issue. Since I have TEP - Total Equipment Protection (read the TOTAL part again) the contract I signed was no questions asked replacement. Customer care said they'd ship my device to the store and I could pick it up. That night 1 hour before they closed, I called the store to see what I needed to do. She wasn't exactly happy I was calling. Then informed me "well you can't bring it in now, we're closing in an hour." I couldn't even get the sentence out before she was making it clear that they couldn't do it now. After she released her hot air, I said they have to ship it first. Then she was happy, b/c I guess it meant I wouldn't be coming in on her shift in the future. When my phone finally arrived I dropped by to pick it up. The two people were helping one customer. What I mean is one person was helping a customer and the other was leaning on the counter. After they finally addressed me I said, "You guys have a phone for me to pick up and trade in." The guy looked pissed and said he can't do that. I showed him the text that proved the point. He wasn't happy. Then he inspected the phone and said it looked dropped, I said, that's not the issue! Anyways the whole attitude at the store, Tmobiles lying of swapping devices that I pay for each month to protect me from and the total Tmobile mentality sucked. I'm not going to tell anyone what carrier to use, but I'm switching with the Fold 8 comes out. Next, I will never EVER step foot in that store again. I used to be in retail ages ago and there's something to be said about quality customer service.