Ok... I barely ever review service businesses, but this place deserves an applause. Everyone on the…read morestaff asks what you need and EVERYONE seems real happy to be at work. Its great to still find some old local businesses that get doing good business. Great job.

Horrible company that took 6 months to finish 3 mirrors, 1 shower and 4 panes of glass…read more However they took less than 1 day to charge my card (without authorization) or sending me a bill to review. The nerve! The owner, Brenda and her daughter will not return calls, will lie about dates and forget to order items. They expect you to just take off time over and over again but will never apologize or take responsibility. They actually blamed their accountant, Wendy, for charging my bill without authorization. Don't blame her when you know it was you. The only time this company moved fast was when they charged my card. Their techs seem like nice guys but you can tell some of them have much less experience than others. They had to come out at least 6 times to complete this job. While dealing with Charleston Glass, I found Palmetto Glass in WA. NIGHT AND DAY! They are doing the rest of my restoration and specialty glass. I have had nothing but a good experience with them. Fast, reliable and respectful of clients' time. Call them and skip Charleston Glass altogether.

I can't compliment this company enough and have referred others to them. Very honest and very…read morecompetitive on their prices. I called another glass company over a month ago asking for them to come out and give us a quote.....even after several calls I'm still waiting. A1 Glass came out within a day of my phone request. They will continue to have my business!!!!!!

Poor representation in the community while driving a branded work truck. Glad they made it through…read morethe red light safely despite forcing themselves into the wrong lane.

We had a mirror in our china cabinet shatter during a move. Scott came out to measure & give an…read moreestimate for replacement. Fast-forward a few months after settling in, I called & asked if he'd still be up for the job. He was professional & communicated with me very well about scheduling & finding a convenient time for us both. He did the work in about 45 minutes & even offered a nice military discount. I highly recommend Cargile Glass for all glass needs!

Scott, the owner provided great service. Texted me letting me know of his arrival time…read more Replaced the glass on my garage. Very friendly and forthcoming.

Was in need of replacement glass for a gas lantern. I originally tried the manufacturer but they…read morenever returned my call. I gave Glass Etc a call and spoke with Tiffany. She was great, took all my info and what I needed. Within a few hours, Jody called me back. Said, don't worry. I will take care of you. And they did. Thanks guys for doing a great job!.

Went to GE looking for a custom piece of antiqued glass for a bar shelf. Spoke with a woman in the…read morefront office and after a lengthy discussion, decided on a finish and provided the measurements. She said the owner had to quote it and she would get back to me the following day. Didn't hear back, so I followed up with a call. Same person said she was still waiting on owner to provide the quote. After not hearing back for days, I went to Charleston Architectural Glass, chose the finish, provided my measurements and picked up the piece less than a week later. I would definitely not recommend Glass Etc. to anyone.

Great company, very professional, good value for money. They work 7 to 3 but I'm fine with that as…read moreI didn't even need to be there for the estimate or the job itself. My porch looks gorgeous now and the "noseeum superscreen" as they call it even holds up against my fat cats climbing it.

They have a no seeum screen! Yeah! No little black bugs this summer! Great price, prompt…read moreservice, friendly. Highly recommend.

They came and measured but never got a quote from them. Even after I spoke with them on the phone.read more

We had a complex shower design. none of the local glass companies wanted to do the job, that is…read moreuntil we called Charleston Window & Glass. They measured for our new frameless shower glass. In less than 2 weeks we had our new shower glass Installed. I spoke to the owners Ben and Peter. They were amazing. The crew they sent to do the work was absolutely the best. I will never call anyone else for my glass needs. They informed me they do window and door glass, also mirrors and table glass. These guys are the BEST.

Had a shower door that wouldn't close completely. Water leaked out onto the bathroom tile. "Red"…read morewas out to adjust the door. Whatever he did fixed the door, surprising both of us. Advised a new sweep at the bottom that is easy to get at their shop. Not even a service charge. Thank you East Cooper Glass and Mirror for great service. Highly recommended.

The good: Amazingly-quick service - Took a mirror to be replaced and it was ready two days later…read morefor pickup. Service was friendly on dropoff and pickup, and the quote they provided was pretty accurate. Quality was great and there were no issues whatsoever. The not-so-good: Not much! I'm not sure how expensive mirror repairs usually are, but their prices lined up with my expectations ($125 to repair a medium-sized wall mirror). Wish they had an online presence with details on a website.

Absolutely loving the beautiful new windows. Professionals all the…read moreway from sales to installions. I would recommend this company 100%. They totally exceeded our expectations. Also looking forward to new porch posts and a door, that is on the way now.

Responsiveness BEFORE the sale... Five stars. Arnie was great at explaining the features I did and…read moredid not need. He didn't try to up-sell. Installation... Five stars. This efficient army of people descended on my home, all with a specific mission, removing and replacing eight windows in one day. Responsiveness AFTER the sale... zero stars. Our order was missing two screens and one other screen was damaged. Six months of REPEATED calls and eMails were brushed aside. Just received a response and supposedly, the screens will ship in four weeks. This leads me to believe the screens were never ordered in the first place.