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    Verizon

    2.7 (20 reviews)
    Special Hours 10:00 am - 7:00 pm
    Updated a few days ago

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    14 years ago

    Helpful 5
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    9 months ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    5 years ago

    Helpful 0
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    6 years ago

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    Verizon Customer Service

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    5 years ago

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    Verizon Customer Service

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    4 years ago

    I ordered a phone online picked up at Merriam store. Very helpful employees with getting new phone set up and buying accessories thank you

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    9 years ago

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    7 years ago

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    Verizon Customer Service

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    5 years ago

    Lackluster customer service. Hopefully it gets better, they'll never know unless they try.

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    11 years ago

    Helpful 2
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    10 years ago

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    9 years ago

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    14 years ago

    Helpful 4
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    9 years ago

    Demetrice, Verizon Solutions Specialist, fixed my phone immediately at no charge. Took almost no time. Awesome service!

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    7 years ago

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    Verizon Customer Service

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    9 years ago

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    Verizon

    Verizon

    2.6
    (20 reviews)
    $$$

    I'd gotten a new phone through T-Mobile, and while their customer service was good, their phone…read morecase selection wasn't. I also knew I could get a much better deal at TJMaxx. But TJMaxx surprised me & didn't have any cases for my particular phone. I was nervous having my beautiful new phone without a case, and after checking another store and not being wowed by anything they had, I ran into this Verizon with just 6 minutes to spare before they closed. The gentleman who helped me, Graham, just couldn't have been nicer or more helpful. I told him what I needed and he didn't seem hurried at all or stressed out that they were closing soon. He gave me lots of options to choose from and he also said he could throw in a charger and a protective screen cover- I would get all three for $100. Not cheap, but certainly very high-quality and protective, 2 things which are very important to me when I invest in a phone. I used to run a retail store so I hate keeping workers after store closing- I know how annoying that can be when you've had a long day and are just so ready to go home & relax. I quickly paid for my stuff and was about to leave when Graham asked me if I would like him to put the cover and the case on my phone. I was so blown away by his awesome customer service! That he would take time out when he was closing his store & spend a few more minutes on a customer was really above and beyond. He was so nice and accommodating (and even got my protective screen cover on without getting any visible bubbles in it- that's tough to do!) I will definitely go back here for any other phone accessory needs that I have. And you should too! Great service like Graham's definitely needs to be rewarded.

    I was in this location, Adam helped me he was very helpful and professional. I definitely will ask…read morefor him next time I need anything.

    Clear

    Clear

    2.6
    (5 reviews)

    Ok, so this is not so much a local business so I'm not really picking on the Overland Park branch…read more However, I did feel the need to post a warning because you may get suckered in by the "cool" factor of internet on-the-go. I'm not usually an early adopter, but the idea of being able to take my notebook into a place that doesn't have internet and be connected is a nerd's dream. As a family, we also like going on road trips, and I had this giddy vision that I when it's not my turn to drive, I could be riding shotgun with my notebook and getting some work done. Well, I should have heeded the red flags that went off when they required you to either by all the equipment up front (which was $200+) or submit to a 2-year contract. Now, I'm sitting here watching a download that I started before I went to bed last night with 6 hours left to go and longing for the days I had comcast (yeesh). Part of me thinks that the speed will get better over time, but the coverage here in KC is about as good as it can get. I think the problem may be the fiber cement siding on my house, but the connection doesn't get better next to the windows. The "mobile" works until you get about 1/2 mile outside of Kansas City and then disappears. It's supposed to switch to the nationwide 3G network if it can't connect to the Clear 4G one, but it has yet to do this. However, the 2nd star for this review is because I can go to a park around town and get internet (should that situation ever arise). Outside of that I pretty much think it's a bust and am counting down the days until July, 2012. If the world hasn't ended by then, I am soooo dumping them.

    Worst. Internet. Ever. Actually, CLEAR is one of the worst companies I've ever had to deal with in…read moremy 30 years. I live in Mid-town Kansas City (close to westport) and have found that my connection is on par with dial-ups I've had. (Only it costs $50 per month!) Whenever I call them (over a dozen times) they tell me that they're experiencing high volume and equalizing everyone's bandwidth. Evidently all times (even early morning like 3:00 am Central time) are "high volume". Of course I played with the modem for hours, my signal strength on the modem is always full strength, and the Clear website connection support shows that I'm getting full strength connection. Also, they claim that there are "no contracts" and maybe that's true now, but I got roped into a contract and they're going to charge me a huge fee simply because I'm moving out of the area and into a town with no Clear Internet available. thank god. Basically, if you are considering CLEAR internet, you need to RUN, FLY! get as far as you can from these scam artists!

    Verizon - mobilephones - Updated June 2026

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