If you want to get scammed then go here. They'll try to rip you off on pricing in a heartbeat. Just…read morego to another store and save yourself the 2 hour wait time.

i bought 2 phones, my bill was wrong as usual, took them back and am moving carriers. i seemed to…read morehave lost my license but have 8 credit cards, Medicare card, and bank card with my pic on it but they would not look at my account to check future billing. Said i could have stolen all those cards and changed the pic on my bank card. Asked if I would go to DMV without license. Duh no. Go with someone else.

Very knowledgeable and pleasant to explain the problem then solved. John was very helpful.read more

Very satisfied with the service here! I brought my MacBook here to have the battery replaced. They…read morewere the cheapest in the area and got the part quickly. During the service, the technician accidentally knocked a little sensor out of place in my trackpad. She told me immediately (which is already a lot more than most places would do) and they're replacing the part and fixing it for free. The service was fast and professional. I'd come here again!

Shelby was the best!…read more I stopped by the T-Mobile store just needing help getting my number ported over, and Shelby made the process quick and effortless. I wasn't even buying a new phone or plan, but he still took the time to ask if I needed help with anything else and even showed me a few features on my phone I had questions about. He was patient, kind, and went above and beyond. This was hands-down the best service I've ever received in a cell phone store. I'm so glad I switched carriers -- thank you, Shelby!

In the store we were told we could have 4 lines for $100 but this is only if you give them your…read moredebit card or bank account. They did NOT disclose this at the store. Now the bill is $120/month for 4 lines even though we do autopay on a credit card. Credit cards are safer for consumers. Bank accounts and debit cards can get hacked and your $ depart. Buyer beware.

The manager ( Esau) , was NOT helpful He tried to change…read morethings I didn't want changed on my account. He did not listen / he literally kept saying how ATT would be increasing my bill bc they can do that / He could've cared less about helping me and only wanted to shove extras down my throat. Incredibly frustrating and unprofessional. I'll be going to a different store IF I continue with ATT !

Ciro was very helpful in getting my Internet service, unfortunately he had the all too common…read moreexsperiance with the unhelpful customer service over the phone. Was unable to get service started that day.

I couldn't get my laptop top to start and was in a panic. Will was the best! Thank you, Will gir…read morehelping me!

The 2 guys there Will and Josh were very helpful I definitely didn't think my phone could be fixed…read moreand they assured me it could! My phone and all my data I thought I had lost is now all back! I 100% recommend this place!

I am very happy with the service I received at the 159th st AT&T location. I went to get an eSIM…read moreactivated on my new (refurbished) iPhone 15 pro max and Daniel, the store manager helped me. It was a quick and easy experience, he was very easy to talk to and got straight to the point, and I was out of the store with a new eSIM within 15 minutes!

I needed to switch back to AT&T for my wireless service from Mint mobile. I wasn't looking forward…read moreto having to go in person to get it done, but the service I received was great. I didn't catch the name of the associate who helped me (too much going on in my mind), but they were very congenial, knowledgeable, helpful, and very patient as I chatted with the rep from Mint mobile to assist in the network switchover. They made the experience very pleasant, and as someone with social anxiety, it was very much appreciated! Want to thank them for the smooth and painless experience! EDIT: The associate's name was Dalton. Thank you for the great service Dalton!

Spectrum wireless and cable company retail location. This is a new retail location selling…read moreInternet, phone (landline and wireless), cable TV, local stations, etc. Business customers are served through sales people you must contact through the spectrum web site. This location comes staffed with folks ready to calm you down when you are angry, and willing to help you. Priceless. They efficiently handle folks that come in, register on a tablet, and get their issues, sales, questions, and whatnot resolved. I came in, because I am a business customer and was routed here by both my sales rep and the install tech support. When my new services was installed, I received an unwanted "free" spectrum WiFi set of devices that allows customers of Spectrum to connect to the Spectrum network. What do I need that for in my office? I was told to return it to a retail location. If you have ever received equipment from a cable company, you know that even if you don't use it, you are responsible for it at an unreasonable replacement cost, when the time comes to turn it back in. Well, needless to say, I don't want to remember that this equipment is sitting in a drawer some day, so I spent some time trying to figure out how to get it turned in. After several unsuccessful calls to installation and tech support, I was told by my sales rep to drop it at a retail store. Because I'd already been bounced around a bit, including jumping from the old location to this one, and a number of other mishaps unrelated to Spectrum in getting my new office established, I came in somewhat hot. I was immediately told by a sales associate that the equipment shouldn't be returned there. Ok. Only one thing registered in my brain; that you probably can't turn the equipment in by throwing it at someone's head. The dude could clearly see I was a tad off my rocker, and immediately started to tell me my options. He could absolutely accept the equipment and give me a receipt, but could not change my account to remove a service because he didn't have access to business accounts. Well, wait. That's what I need. I didn't want any changes to my account, and I wanted to turn in this worthless $600 pile of shrink wrapped equipment left in my office. So, yeah! Let's do "that!" He scanned a couple bar codes, gave me a receipt, and let me go my merry way with a smile. In all, I spent very little time there and left satisfied. So yeah. Spectrum... it's nice doing business with you :-)

Horrible customer interaction. No help on activation, usage, uploading data, poor attitude. I got…read moreso frustrated I gave the phone back and was told I would be charged 50.00 for restocking. I was in the store in front of your rep Aaron. Manager Jose never came to me even though I requested to speak him. Store 6016 in Overland Park Kansas! I never have bad support on spectrum cable or internet. You've always been helpful. Aaron said they were taking care of the problem but couldn't guarantee that the restocking fee would be deleted. Said the system was down. He also threatened me to remove me from the store because I told him to keep the phone after his poor customer lack of support. I request that someone from spectrum mobile contact me 8434124961 Lisa Mack

Sometimes the influencers influence and after being accosted on tik tok for a few days about the…read morenew beats headphones at the exact time my airpods were starting to get on the fritz I decided I needed to pop into my closest Apple store and check them out. It wasn't the busiest time to be in there but the place was still buzzing with folks shopping for new phones. I was pretty sure I'd end up buying a new pair of headphones so once I confirmed I liked them I picked out what I wanted and .... sort of wandered around. I say this because this was my biggest quip about shopping here. I found what I wanted and then it's like where do I go? How to I pay? What's the next step? I feel like there should be people around ready to help you make a purchase if that's why you are there, I sort of got the vibe that I needed an appointment to shop. Like, what? I get if you need tech support, but it was legitimately difficult to find someone to help me. Once I did find someone, she was amazing, and helpful, and I was out the door within maybe 15 minutes. Still, was a bit longer than I wanted to just pay and get my headphones. Overall I still think it's overall not a bad place to shop, and sometimes you need to go in and try out something before making a purchase, but I do wish they could re-think the entire experience, or IDK maybe even just make a person dedicated to checking folks out? I needs to be a bit easier if you aren't there for tech support.

I believe in getting credit when credit is due!…read more I believe it was Brandon who greeted us when we walked in and graciously helped us with our iPhone 14 questions. He offered us to make a Genius Bar appointment if we wanted to spend more time and one was available in less than 10min so we stayed. Justin worked with us during our Genius Bar appointment and we would highly recommend him to anyone who needs help and we would want him in the future. He checked our iPhones and explained their status and all options to continue using them and guidance if we wanted to pursue wanting new ones. There was no high pressure sales tactics. He presented the facts and we are now armed to make a decision in the best interest of our needs and finances. So nice to not be rushed, our questions answered patiently and obtaining the information we desired.

Had some issues with my computer and didn't wanna return to microcenter. Called up the shop and…read morehung up because I was nervous. They called me back and answered my questions and was super friendly. Said they could install my graphics card for me in 30mins. Did all that and was super cheap and friendly. They made my experience feel so welcoming and was super knowledgeable. They are fast, and efficient. Will absolutely return for more services on my PC. These guys are a 10 out of 10

Great support, smart guys - know their stuff. I've been a hobbyist for a long time but have gotten…read moretoo lazy to do my own repairs / replacements. Fair, honest and come to you.