So I found these guys online and after using them the first time. I thought they was good people. Boy was I sadly mistaken, the first repair on my kids phone was good and on-time with no issues. The 2nd I took my Fiancee's laptop in to get a battery done. Was told it would be 3 to 5 days, dropped it off on tue, didn't bother them or even ask about it tell the following wed. Went up the following wed and was told the battery had no come in. No problem came back in on that fri, was told still no battery. They needed more time, it took another whole week. They didn't offee no discounts no nothing!! I would think twice about using these guys on your repairs!! I don't buy the bull shit story blaming it on shipping!!! Beware beware and beware. If this review costs them even one business opportunity then my goal was accomplished. I hope it costs them more.... read more

Dropped off a cracked laptop on Tuesday and it was ready by Thursday! And for a great price. Will be returning and referring!

Been in several times before. Very honest staff. Phone wasn't charging properly and come to find out it had debris and lint affecting it. Was cleaned with no charge! Will recommend to others. read more

I've used this business for several years now as well as other friends. I had one previous BAD EXPERIENCE with them replacing my computer screen without authorization. They tried to make me pay for something I didn't ask them to do. Lately in the last 8 months I've had to buy 3 different used phones because they went bad after their 30 day warranty expired. 30 day warranty is a joke ! My last phone lasted 4 days and they said warranty doesn't cover water damage. The phone was never by any water BUT they are more concerned about policy & profit INSTEAD of taking care of a customer that has patronized them on numerous occasions over the years. 4 days... they should have said ok Mr. John Doe we don't really know what happended with your last 3 phones BUT we appreciate as a returning customer come in and pick out another phone and we hope this one works better for you at no charge. I've not gotten that call yet from the owner and I am forwarding this email to all that I know who does business @ PC Celluar. We won't be coming back without the proper resolution. It's Profit over Satisfaction ? read more

These guys stuck with a particularly troublesome repair on my iPhone XS which I was able to trade-in some time later. They are not the most communicative (you'll need to keep constantly checking in) but their prices are what I expect in the marketplace (nobody is really cheap) and the person who checked me out was very accommodating and friendly. read more

They did a great job with my new screen. Very satisfied with the work and the speed with which it was done. Always happy with the work. I am a bit disappointed that I waited 7 weeks for the part to come in and didn't get even a little discount for my loyalty and patience. read more

my IMac was failing, I took it to repair shop in Blue Springs and told it was probably hard drive but it's real difficult to replace. Dropped it off at PC & cellular, at noon picked up my fixed IMac that same evening. Running like new , very reasonable price excellent communication. Thanks read more

This is my third time back and Anna has been there every time she's the sweetest! The rest of the staff is friendly but understandably busy so I was very grateful for Anna at the front. Everyone here knows what they're talking about and is of great help, I had to wait a few days because my issue was more complex but it was well worth the wait to get back almost 200gb of data I thought I lost forever. Their prices are very fair and they even worked with me on the cost because I didn't need everything they were offering. Great friendly group of people and they also have cases/pop sockets and many computer accessories as well. read more

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I went to PC & Cellular Repair thinking my laptop was toast, or at least needed an expensive repair. I was planning to get a new one in a couple of months so I just needed it to function a little while longer. They quickly fixed it for me for $10 and gave me some function commands to use in case I have the same problems again. I would highly recommend them to anyone. Great service! read more

Bought one of their $300 phones and already had to have the cheap glass they put on it replaced two times in the last 3 months. I even had a case on and the glass still broke. They charge $100 each time for this cheap glass replacement scam. read more

Excellent service, Great customer service, good pricing and in a very timely manner got my phone fixed! Thank you guys..

PC repair 3511 Noland Normally I have never had issues but today they lost my business I took my Iwatch in because the face came undone and they said between $75-$100 and would need to order parts takes about 7-10 days. So far I'm fine. Nearly a month later the parts come in and I picked the watch up yesterday 10/29 $107, and change. Disappointed in price and length of time but I'm still ok. Got home with watch and charged it, this morning noticed the face was loose again, obviously not fixed properly. I put it on and headed out to get gas, car washed and stop by repair shop to return it since there's a 30 day warranty. Somewhere between home and repair shop it came completely unattached and was lost. So I went in, and here's where I got the shaft. They need that part to fix it or give me my money back. When I said I've backtracked but it came off because you didn't secure it properly. He argued he did,and I said then why did it come off? He said I have no idea but I'm not refunding your money without that part. Part is light and likely blew away before I even knew it was gone. I no longer will patronize a shop that doesn't stand behind their work. If it had been secured properly the face would not have come off, that's the reason for the repair to begin with. Incompetent when they were in the wrong. There's another repair shop down the road a block. Next time. My watch is worthless PC Cellular Repair 3511 S Noland RD Independence, Mo. read more

My experience was not great. I dropped off a non working Kindle Fire 10hd. I was told it would take two weeks, but would receive a call in a few days with an estimate. I was ok with that because I had other tablets. While they called in a few days with an estimate and diagnosis, I was shocked to hear it also had a cracked screen. The screen wasn't cracked when I dropped it off. I didn't argue, just told the guy I would come pick it up. I didn't argue based on prior bad reviews, I knew it wouldn't get me anywhere. I gave them a chance because some reviews were good while others weren't so good. Even if I wanted to take it somewhere else for a possible repair I can't, it is beyond repair. I would not recommend this business. I learned a valuable lesson, take a picture of your product before you take it in for a repair. read more

4/18 update: Spoke with Chris (manager) and he was able to handle my situation and resolved any miscommunication.

They repaired my laptop. It didn't take all day, it didn't cost that much, and it the job was done right. Add to that, the fact that they were able to recover my data and you have a happy customer. read more

Exactly what we needed to help our business needs. Quick, fast, friendly, and more than reasonable. NOT one of those companies that string you along for more and more time and money. Highly recommend! read more

I drive 45 min each way to get my repairs And it is worth every mile! Reasonable,expert and professional, 5 stars! read more

I broke my iPod classic and was devastated to find out how hard it is to find someone who will work on a classic. I was devastated ....but I found this place in a search and did some research. I live in San Francisco so I had to send it to Olathe, Kansas and I feared I might never see it again. But thankfully I did it. They were fast and efficient. I just got it back today and I couldn't be happier! read more

The team at PC & Cellular has always been fast, efficient, and friendly. Their prices are affordable, and they take time to show and explain things to me so I can handle some issues myself in the future. I highly recommend these electronic angels! read more

So my daughter roller bladed over her cellphone and I took it in to have the screen repaired and they replaced the screen but the phone had some internal damage and they spent days going over the phone and pretty much rebuilt her phone for her. They were super nice and professional and understood why that phone was so important to us. They are miracle workers if you ask me. Thank you so much PC Cellular Repair. I recommend this business to everyone. I also want to add that they are super affordable and will go out of their way to make a customer happy! read more

I've had several repairs done (4 over the last three years) and purchased one phone. Most recently, I brought in my smart phone w a broken screen. They fixed it in less than an hour. It looked lovely. Then I tried using it as an actual phone... The speaker that had previously worked now sounded terrible. I brought the phone back up w my receipt, he said the speaker may not be covered since that wasn't in the initial job. I came back in less than an hour, and they'd installed a new speaker, no charge. I personally, am really happy, and will continue to bring my phones to them. read more

Do yourself a favor and do not take your phone to be repaired here. I had my screen replaced and my phone has never functioned properly since. The customer service was below par. I was told that the wait would be 1 1/2 to 2 hours. After 3 hours I was told to come pick up my phone. There, I waited another 30 minutes while they "tested" my phone. Apparently the "testing" done by their "professionals" is not satisfactory. So, here I am with a broken phone because I wanted to save $5 compared to another major phone repair co. my advice: spend the extra 5. read more

I don't know where to begin. I will start with this is the first review I have made. I bought a 300 dollar EVO and a 175 dollar HTC something or other. The charger ports have had to be replaced twice. Then when you bring their junk back to them to fix, they become belligerent, rude and down right snarky. I have never had some punk pr*^% talk to me like that unprovoked in my life. I wanted to spit in his face. I was totally fine with just paying to have them fixed, again, so they were usable. I am a peaceful nice person but wow. If you enjoy being talked down to, waiting around forever and sub par electronics these are the disgruntled douches that hate their life for you! read more

My laptop LCD was not working properly so I drop my laptop at their shop. I was told that it will be repaired in a week. After a week when I got there they hadn't even started repairing my laptop. It was quiet unprofessional. I took my laptop as it is. read more

I'd give this place a negative if possible. The screen they used to fix my iPhone 6 is some cheap screen from China. When I touch the screen it doesn't recognize it in the spot but slightly over. Sure they were half the price of Apple but there's no point if the phone doesn't work properly. The screen they use costs $20 bucks on eBay. Don't waste your money at this place. It's super sketch inside and all run down. I wouldn't recommend this place to an enemy. read more

My laptop screen stopped working. They diagnosed the problem within just a few hours and had it fixed in less than a day.

Favorite place on town to get PC related issues fixed. They are fair in price and exceptionally quick in repair time. Never had a problem they could not resolve. I highly recommend. read more

I brought my iPhone to this location with it having the issue of it being unresponsive to any of my attempts to turn it on. Within minutes he fixed it and let me know how to fix it in the future. Also for no charge!! Very knowledgeable and helpful people. read more

They have done so many things for me over the years. I buy phones from them, i have brought game systems to be fixed and plenty of charger ports. They are always quick and efficient l! read more

First time customer, and will definitely return. Best price in the area for a new screen on my iPhone. They gave me a quote over the phone and told me it would take about 11/2 hours. I took it in and it was exactly the way they told me it would be. Very friendly staff!! I wish they were a little closer to where I live but definitely worth the drive! read more

This place help we repair my son iPhone 8 and they are very polite and helpful thanks again PC & cellular these guys I dont have to buy a new phone I would recommend this company. read more

Today, with my receipt in hand, I went to have my screen fixed (again). They replaced the screen on my phone a month ago. Within warranty, they will not fix my phone because my screen protector had a small blemish and that small blemish means I dropped my phone with enough force to cause my screen to completely go black. I'd like to think they attached my screen well enough but obviously that is not the case if a small blemish on my screen protector means the screen will come disconnected. I have had several phones fixed there at $165+ a piece and they were not willing to even look at why the screen is not working without charging me a diagnostic fee. Sorry, they've lost my business and any referral I could have given in the future. read more

Places like this are why I love Yelp as a consumer tool. I got my HTC Inspire 4G phone wet, dried it out, everything worked fine except for the touch screen. They did a water damage treatment to the phone and replaced the screen. Phone works great! Total cost $87. What's the problem? The SIM card was in the phone when I dropped it off. It wasn't in the phone when I picked it up and they are denying that it was in the phone. Denying it to the point that the woman I called to ask if she could have her techs take a look and double check wrote me off by saying, "Since our paperwork doesn't reflect that your phone had a SIM card in it, I doubt we have it.". She pretty much refused to have anyone look for it. I KNOW IT WAS IN IT...100% sure of it. I tried to explain that I am not trying to get into a "pissing match" or "start an argument", and before I could ask her again to please have someone look for it, she rudely interrupted me by saying "I don't like your attitude, call back when you get a better one" and hung up on me. Are you kidding?! I haven't even gotten to the issue that you guys did a factory reset on my phone with out telling me first. I had contacts and data in that phone and on that SIM card that are important to me. I immediately called back and got a guy who I nicely requested he have someone look for my SIM card. He was more than obliging about looking for it, and I am currently waiting for a call back. I drove from Overland Park to Independence to drop my phone off for repair and made the drive again 3 days later to pick it up. The way this lady treats the customers is absolutely unacceptable. The quality of the actual repair was good, but not returning my SIM card was an amateur move, and then refusing to look for my SIM card THAT YOU LOST, getting snippy with me, and hanging up on me is complete bullshit. These people are rude and absent minded. Take your phone somewhere else if you need repair. It's too bad, because other cell phone repair places told me the phone was not fixable. read more

These guys did a great job. I broke the screen on my iPhone 6+ and the battery died all in a one week time frame. I tried going to a local competitor and they claimed to not have any iPhone batteries and were just generally unhelpful. These guys had my entire phone fixed and up and running within a couple of hours. They even noticed a couple of things that weren't working 100% and fixed those as well at no extra charge (e..g.. A wiggly home button and blurry front facing camera left from a previous screen repair by a competitor.) I'm very hard on my phones and insurance doesn't help in my case. These guys don't cost an arm and a leg and it's faster than fixing it myself. I'm leaving for vaca in 24hrs and they got my phone up and running and were courteous. Give them a shot you won't be disappointed. read more

I went there for years until I had to deal with the woman who works there, the guys are friendly; but her (may be owner) is not friendly, never smiles, and comes across quite rude. I havn't hade a big problem with repairs, but my son did, they ruined his phone and had to replace it. he lost everything in it. I will find another business to pay read more

this is an excellent place for phone and pc repair........done both and real reasonable too will do business there again........ read more

This place is great! The service there is wonderful as well. I had no clue why my iPhone 7+ was broken but they offered a free evaluation and fixed it at an affordable price. I highly recommend this place to fix your devices. read more

Super nice and friendly!!!! I lost a lot of pictures, and they were able to get them back for me!!!!

Quality repairs completed in a convenient time. Never going anywhere else to get my computers fixed.

Went in for a digitizer replacement on an iphone and got much more than I bargained for. They were unable to fix it after two attempts and unapologetic to top it off. Asked for a refund to a hesitant representative and he insisted we bring it back to further look into it. After all the delays and lack of clarity from these guys we were able to get our refund. Go at your own risk, this place is more of a pawn shop with mediocre technicians. read more