Dave came out here 4 times. The first time was to assess it to make sure warranty covered it (which it did), the second time the manufacturer sent a screen in bad condition, the third time the manufacturer sent a screen that was the wrong part, and finally they all got it right and he fixed it quickly and it looks great. Despite all the hiccups with the manufacturer (none of which were his or Jimmel's fault, the blame was squarely on LG for all issues) he always remained friendly and pleasant to talk to. Once he had the part he got it repaired quickly and everything was great. Would definitely go back in the future and recommend for electronic repair. read more