Drove 40 minutes to the address list on their web page (1664 Broadway Blvd, KC, MO), because it…read moreshowed the business as open, only to find a book store that was closed. Contacted the subject by text who stated he no longer works out of the store front, and only works by appointment, and meets people in a parking lot behind the business. I DON'T THINK SO!. A waisted trip, but I am sure I have saved myself a nightmare by working with someone who meeting people in a parking lot. I would give less than one star if I could.

Left message and received no reply. Not sure what I am supposed to do if you don't answer the…read morephone.

Response was fast tech was very friendly and knowledgeable. Did some diagnostics onsite and decide…read moreto take tv back to shop. Gave a quote for possible fix

This company is fantastic. They came out the next day after the call and fixed my TV and also…read morefixed another TV that I just happened to mention did not have a good picture after the change from Google TV to Streaming. Just a wonderful company and could not ask for better service. Susan S.

Bryan is an excellent technician and can repair most anything regardless of age as long as any…read moreneeded parts are still available. I've used him for many years on all of my vintage audio gear. You do need to be understanding and patient waiting for him to get to your repair. He is about the only one left doing this work in this area and the amount of equipment he has in line for repairs is astounding. As well, people from around the midwest ship him gear for repair, so it no just local work he has to keep up with. He will do a great job for you.

Bryan was amazing! After having my Marantz SR7010 in a repair shop for 14 months only to be told…read morethey couldn't repair it. I dropped it off with Bryan had a estimate to repair it in less than two hours and the unit was repaired the next day. Fair pricing and quality workmanship. He will repair all my audio electronics form now on. Thanks again.

I purchased a turn table. I paid $400 cash. I hooked up the player to my system and the table was…read morewarped. I returned the player. They replaced the motor. I again hook the player up to my system and nothing.I again return the player.I have called for two months. The owner is out of town. The record player is in their possession and I hear nothing. I finally speak to the owner...two months later. Basically she said.. she has personal problems , she travels ect. And she will not refund my $400. So basically they sale you a used product that should work. When the item is faulty they do nothing. I would never buy anything from this place. Everyone works for their self. No one is in charge and they just pass the problem around. Then they try and convince you that it is your fault.. Because Tracy the owner is having man problems.. I was completely honest from the beginning.. Buy new..avoid any temptation you have to walk in this store. It makes me sad to see an owner not take any responsibility for the store she owns. Oh she will act nice .. just as long as she needs to.

Took my Marantz SR7010 into Electronics Center over a year ago to have it looked at. I was told…read morethey were very busy and it would probably be 6 months before they could look at it. I told them that was ok because I really didn't think I had a choice if I wanted it repaired. Paid the 125.00 check out fee that would go towards the repair. 9 months in I called to see how things were going and was told at that time it would probably be about 12 months before it got in to be looked at . At 12 months I checked in again and was told I was getting closer to being looked at maybe a couple of more months. At 14 months I get a phone call that they looked at my unit and the newer Marantz Receivers are difficult to get access to the circuit board to make any repairs. FOUTRTEEN MONTHS AND NOW YOU TELL ME ITS TO HARD FOR YOU TO FIX! Come and get your unit we can't help you. Oh by the way we are still charging you the 125.00 check out fee. Wow I don't even know how to respond no empathy just that's the way it is. A friend told me that there is a authorized Marantz repair center in Overland Park I left the Electronics Center and went straight over there to see if they could help me. Long story short 2 days later I am watching Dolby Atmos movies again. I will never use Electronics Center again!

BEWARE!! they didn't fabricate needed repairs, he told us he broke a part while fixing the screen!!…read moreUnfortunately, they wanted us to pay for it! I explained my husband's a disabled Veteran and relies on his laptop, didnt matter. Cost of the total repair was over the value so I left it there to avoid conflict. Horrible way to run a business.

12/13/24: This is 2nd time since 12/2/24 I needed to replace this cable or that. As before, Josh…read morewas super helpful and-ddd reassuring. He is the face of customer deLIGHT which is highest level of customer satisaction, to my way of thinking. Thank you for having super-knowledgeable, reassuring tech to help your customers relax a bit and believe we'll manage fine once home / back at office. Thank you, Josh; you remain my tech hero! Appreciatively, Julie R.

Update to my previous review:…read more Well, I have to say that this company went to great lengths to make me a happy customer! After calling and complaining about my iPhone that was returned to me and wouldn't even turn on, I received a call from the company asking if I would please send my phone back in for someone else to check it. I was told that if they determined it could not be repaired, they would send me another iPhone at no charge. So I sent it back and in a few days received a call saying that my phone could not be repaired and a replacement would be sent. About a week later, I received a new working phone! It took a good bit of time, but in the end, Iresq went out of their way to make me a satisfied customer. I'm very pleased and would use them again! The next time my phone goes for a swim, I'm sending it in to them right away!

This company would not give me a refund for work never completed. They require prepayment and when…read moreI decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!