Company quoted a job that we agreed on, only to not be able to complete the job after months of…read morewaiting. The quote required construction, and we talked to them about what ATT and other telecom services said would need to be done. We were referred to Worldspice, because we wanted a local company with the same capabilities. They came back with an updated quote that was thousands of dollars more than the original bid. At the time of the contract signing, we migrated our IT services (e-mail and hosting) to them. They did not come out to our site to assist with migration, and instead only did phone walkthrough, which took 3 days due to issues with the migration that could have been better completed had they handled it on site and not on the phone with the accounting department. As a logistics company, every second of no e-mail means money lost and customers not being able to reach us. Our staff was friendly, and due to the change in cost, we canceled our contract and began migrating to a different company. The IT team was even less helpful here, and provided the wrong information that later knocked out e-mail offline again. When we called them, they were extremely rude and told us that we are no longer their customer and can't do things for free. However, this was an error on their end that needed to be repaired.

Our law firm used Worldspice for internet for 12 years and their VOIP for 4 years, and during all…read morethat time, we had only the best service with the best technicians and best customer service of any company that we had done business with. No interruptions, 24/7 customer service, and on the weekends if something didn't look right, they would call me and ask if everything was ok. Who can beat that?

I have been trying to cancel service for almost a month they will not call me back. It's a 20 to 30…read moreminute wait and then when you finally get them on the phone and tell them you want to cancel they put you on hold and never come back. I've called several times including today and I have filed a Better Business Bureau complaint and a Better Business Bureau review everywhere I can leave a review. I am leaving a bad review until they call me and cancel this. Otherwise they're taking money out of my account every month and I can't stop them. It's like a cult.

I had been with DirecTV for 7 years and hated having to hassle with them every year to lower my…read morebill to a price I was willing to pay. It was the same thing every year, call them up and tell them that my bill was too high and then they would enact some discounts that would save me about $30 a month but were only good for a year. So the next year I'd have to call them up and do it all over again. Well last November when I called to complain about my bill they refused to lower the rate. I guess that now they're a part of AT&T they are unwilling to negotiate on price. So I decided to try switching to DISH. BIG MISTAKE!!!!! DISH suckers you in with their low initial rate but then once you add in extra packages to get what you want it ends up costing MUCH more. I believe their current introductory package starts off at $39. Sounds pretty good right? But wait, you want local channels? Well that's not included. You have to pay an extra $10 a month for that. Who the hell doesn't want local channels?!?! You want a DVR? That's extra also. You have 2 TV's? Yep there's an extra charge for that too. So my monthly bill ended up being $70 a month. That's quite a jump from $39 but still better than I was getting with DirecTV so I decided to go for it. The phone operator told me about the 2 year contract and I told him, "Hey wait a minute. I'm not signing up for 2 years when I haven't even tried your service out yet." I forget what he told me exactly but he definitely gave me the impression that I could cancel if I didn't like the service. When the DISH installer came out to set up my equipment I also asked him about a trial period and he told me I had 30 days to cancel. So everything was going OK until the day of the Super Bowl. We missed the end of the game so I tried to find highlights on ESPN only to find out the package I had did not include ESPN!!!! I called up DISH and was told, "If you want sports channels, that's an extra $10 a month." Gimme a break. What a scam! So now I'd have to pay $80 a month for pretty much basic cable. No pay channels like HBO. I just wanted the standard stuff like Food Network, HGTV, ESPN. So the next higher package was $84 a month and included ESPN but took away DIY and Cooking Channel!!!!! How frickin lame!!! So now I wasn't saving money over DirecTV anymore and decided to cancel the service. I had DISH send out the installer to remove their DISH and take their boxes back. To top it all off now they're trying to charge me a $500 early termination fee even though 2 people at their company told me their was a trial period!! I have filed a complaint with the Denver Better Business Buereau and I will be taking DISH to small claims court if they refuse the waive the fee. Stay far away from this company people. Their channel packages are completely predatory and set up so that the only way you can get the channels you want is to pay for the expensive plans.

Dorian is amazing!!! This man has top notch customer service and people skills! He helped me and my…read morefamily sort out phone plan changes and new devices, all while being extremely helpful and friendly! I'll definitely be going back if i need anything else. 10/10!!!

Everything - except the new transparent iPhone cases. They're pieces of trash, as they flex along…read morethe lower sides of the case. When I dropped my brand new phone, the screen protector shattered. And! The fall was 21/2 feet onto an uncovered white oak floor.

i would give DirecTv zero stars if I could. It's super expensive, customer support is terrible, I…read morecan literally NEVER log in to my account to pay my bill - no idea why. Keep resetting passoerd, etc., but can never log in and CS can't seem to help. I'm going to see what my other options are and get away from DirecTv after more than 25 years, I'm so done!

We have researched all the television and internet service providers available in our area. Direct…read moreTV was not an option for us. Every time we go into Costco one of the Direct TV agents approaches us and we politely refuse their offer. However, I want to acknowledge Corey Beale, II. Even though we refused the Direct TV offer, he saw us looking at televisions and offered some very valuable product knowledge picture quality and equipment needs of Direct TV and their competitors. If you have questions about Direct TV, Smart Televisions, etc... head to the Costco in Cordova and ask for Corey!

We have Cable and Internet service with Xfinity, and they have both been very good. However, we…read moreadded some Ring security equipment and needed to upgrade our Router. So we had to return the rented Xfinity Modem/Router. Visited this Xfinity store and was helped by Arece Steucy (Sales Consultant). He was courteous, professional, and promptly handled the Modem return. Then he did a superb job of consultative selling by asking about our cellphone service and sharing we could possibly save $42 over our current AT&T service. KUDOS to Arece and the Verizon/Xfinity training programs; as a former Nike director of sales development and customer management, I was IMPRESSED!!!

Became an Xfinity customer the later part of 2025. Have gone into the store twice to buy mesh wifi…read moreextenders. Which are EXCELLENT units for providing high speed WiFi coverage throughout the house! Now to address the LOUSY customer service. I thought I was going to a broadband service company. WRONG‼‼ Xfinity has made the decision that all they want is to be is a wireless phone re-seller company. The store was loaded with wireless customers who are being suckered into an unbelievable 1st year deal For wireless service (Verizon). After that 1st year, these folks are going to get a ROYAL SCREWING when the REAL pricing begins I waited almost 2 hours for a 5 minute purchase. The few broadband customers were as unhappy as I was. Some of them got fed up and left. Xfinity is going to have to DECIDE whether IT wants to be a broadband provider OR nothing more than a Verizon re-seller

Comcast xfinity is high as a giraffe's ass! They use Verizon towers and service, and have the nerve…read moreto say they have wired connects that make them more stable. That's a load of crap in todays Tech sector. Verizon has antenna's all over in the majority of the urban areas in the country. So do ATT and TMobile. If you are into wasting money, go with Xfinity comcast. They will also throttle down your mobile service as well. Wireless providers use to have issues with their connections, but not as of 2026, those issues no longer exist. Oh and you don't need a Gig to play games and stream movies guys. 200mbs to 500gbps is well enough to do what you want with out any bottle necks, even in high traffic times. I'm an AI engineer and trust me, many of these companies like Xfinity are getting over.

We received our February 2021 Xfinity bill and we were FLABBERGASTED!!!…read moreHow can Xfinity justify a 30% increase in their X1 Starter Bundle? We are definitely looking for an alternative cable/internet provider.

I gave three stars because it works. Sales pitch was fiber optics will be "much faster". Truth is…read more"slower". Have only had couple of weeks. Waiting to see if bill is correct. Not happy camper. Haven't called because my experience with customer service hasn't been the best. May have to call when bill arrives. If it is not much less, as promised, will have to call

ATT service failed due to ATT equipment failure. It took a week for the tech to arrive. He told me…read morea buried cable failed and ATT was not going to replace it. I would have to make other arrangments. That was only the beginning. ATT continued to bill my accounts even after I cancelled. Then, trying to get a credit for the outage/billing errors started. ATT is a bunch of CROOKS! ATT treats customers like garbage. NOT recommended.

so fiber optics for Internet on Brightspeed stops right next-door for $50 a month. My crappy…read moreInternet was $50 a month and I barely got anything throughout the day. I called them. They apologized that it stopped next-door and offered me $30 a month to stay with them, I agreed. turns out this whole time they've been charging me $50 a month telling me they never said that. I told them to go back to the phone call recording because everything is recorded and then you tell me that you didn't say that needless to say they are not gonna budge crappy Internet for overpriced!! they have the nerve to tell me the conversation never happened.

I got fed up with the dismal customer service and increasing prices at my last phone carrier and…read morewas ready for a change- I had previous experience with Team Mobile with a budget friendly no data plan for my kids phones the last few years so I decided it was time to move my line over too! So I went into the local store here in Memphis - a very welcoming space - and was welcomed in by Cheston. Cheston was awesome to work with - super knowledgeable, efficient and patient- We got a three line deal and upgraded our phones - all done pretty quickly overall. He was kind and articulate - My teen and I felt very well taken care of. Great music playing at an comfortable sound level as well - so I was able to enjoy some tunes while waiting for phone data info to transfer :) I'd definitely recommend coming here!