Very knowledgeable about speakers and how to rebuild them. Has his own line of speakers for sale…read morethere. Also saw some turntables for sale. You can tell he's been in that shop for a long time. Lots of stuff around. Would use him again if I had the need.

GREAT SERVICE & REPAIR…read more I followed advise from fellow Yelpers and chose Halford for my speaker repair. PROS: + Great Service. Friendly. Will take time with current customer. + Honest. He's quick to tell you what is junk and what he will / will not work on. + Price. I thought his rates were fair. He worked to save me money and pricing was up front. + Delivery. My repair was ready before 3 week estimate. + Free Parking. (If you can find it) + Nice Showroom. SMALL -but they only seem to have high quality merch. Rare finds. It's pretty cool just to come and look. CONS: (NONE REALLY! You may consider these as negatives? Or not?) - Expect 3 weeks for all repairs -so don't procrastinate! - Parking. Business is practically at COOPER/YOUNG -so parking may be difficult during lunch, dinner or other festive times. - NEXT TO SO MANY GREAT MEMPHIS RESTAURANTS -You'll be bound to stop and eat somewhere too. (Wait ... Is that a "con?") MY REPAIR: At home I have old and new technology -rack system that includes amp, turntable, etc. And I still have 2 SANSUI SPEAKERS that my father purchased ~1973? They sound AMAZING ... until one of the tweeters blew. Halford tested both speakers and repaired the one -replacing the tweeter and line level control. He was able to recycle some parts to save me money and my repair was completed before 3 week estimate. NOW THEY BOTH SOUND AWESOME AGAIN! ONE SOUR NOTE: I first made several calls to the business in attempts to speak with them before packing up my speakers and driving out there (regular answering machine gave normal business hours -no indication of being closed for winter break). Likewise their website said nothing of being closed. The day I arrived, a handwritten note on the door said that they would be closed until Fri Jan 4. So I kept my speakers in my truck for over a week until that day & they STILL were closed! Perhaps they meant closed "Through" Fri. Jan 4. Anyway, 3rd trip out there finally worked. I'm not mad at them for taking time off & the service was so good I guess I wont take a star away. Hopefully next time they will update their website, voicemail, etc. I DO RECOMMEND! HOPE THIS REVIEW WAS HELPFUL!

I just downloaded yelp just so I can write a review because I'm shaking I'm so angry. Because of…read morehow I was treated and overcharged, I will never go back to GameStop for the rest of my life. I went in there to get some games for my kids and my daughter wanted a toy. We go up to the checkout and everything starts off fine but we go up to the checkout and he asked my daughter if she found a toy that's better. he didn't explain anything he just asked if she could find another toy so she gets another toy that she didn't even want but then he said that if I buy one I get 1 50 percent off.And as he was scanning myself, he goes let's see what discounts we can give you. When it came to my total, the math was not mathing whatsoever it was way more expensive than it should've been. It should've been $77 and it was $115. I pulled out my Calculator just to make sure that I wasn't crazy and I wasn't too tired before I said something because I don't wanna say something and attack somebody and be wrong. he keeps telling me that he charge me six dollars for a membership which I told him four times. I did not want that membership and he pressured me into something that I didn't wanna do but he told me that I would get a huge discount if I did it but $115 versus 77 it's not a discount he was way over charging me.. and I'm looking also at the receipt that I'm being overcharged in the game that I was buying said $42 and he was charging me $50 for it and the price tag did not say $50 and that's not the pro price, 42 was the price . So I keep saying to him how is my total this high? And then he told me that the price tag on the video game was not right but the price tag said $42. It is illegal to charge somebody more than what they're advertising their price for and I'm so mad at the situation that I'm going to take it further.... So the discount that they were supposedly giving me, they were ovecharging me and totally screwing me over and overcharging me for the toy that my daughter didn't even want. She only got it because it was supposed to be 50% off. I have the receipt for that and I was overcharged and the only reason that I left is because I was getting overly angry and I want it out of that store as soon as possible. how horrible my service was, and how this guy literally tried to scam me, Plus false advertising because the ticket price on the game said $42 and then I paid full price for the two toys that I got I never got a discount on that. you don't pressure people into doing something they don't want to give you take no and run with it. I don't know if he gets commission or what when somebody signs up for a membership but that's not right to do to someone and I'm saying it's theft what he did with overcharging, the no 50 percent off, false advertising, and pressuring someone into a membership they said NO multiple times for. Worst experience I've ever had and I will never go back they lost a customer for LIFE!

I didn't end up buying anything there because they didn't have what I was looking for unfortunately…read morebut wow the customer service was great! I did have to go to another game stop but they were very friendly and willing to help me find what I was looking for and did so! I wish I spent my money there how nice they were to me!

Be very careful what you sign. Have your attorney review. Have your CPA review. Have EVERYONE…read morereview. Transparency is not in their business model.

Taylor is a great asset to the team. She always makes sure everyone is taken care of when she's at…read morework.

Honest & reliable!! It is so hard to find a honest & reliable repair guy let alone a specific field…read moresuch as TV repair (so many have gone the way of the dinosaur). I was relieved when I found Mr. Whitby based on a former TV repair guy's recommendation! Mr. Whitby & his team were efficient & professional! He was patient with "my inquiring minds want to know" questions & we were pleased to receive our Samsung 50" back performing like new!!

The person that answered the phone was very rude. Called to see if they worked on Plasma TVs and…read moreif they did in home work. They do not. I have a 60" tv I do not want to drag up to a retail location in a shady part of town they are located. I then asked if they knew of anyone who does in home repair and he hung up on me.

just spent over 300.00 not happy with product or service only had item 10 days and have been back 2…read moretimes and spent over 7 hours of time and issue is still not resolved this is the second time that i have spent money with this business and i always take it back purchased a remote start unit works well when not in remote start mode but in remote start mode will have to stand out in the elements until locks decide to unlock and i can open door kind of defeats the purpose of having a remote starting system also have two different remotes one works the other is just for decoration i am totally dissatisfied with the service and the product avital is (not a good product) had two systems installed by this business and have been sorry i ever stopped at stereo one i think i would have been happier had i went to best buy this is the last time i will do business with stereo one!!!!!!!!! sincerly robert k wilson.

I have nothing but praise for the store at 4563 Poplar, Ste 101, and its manager, Sarah…read more I needed a new phone, but didn't want to trade in my old one. I wanted to see if they offered a senior discount, but I wasn't looking forward to the process, as I'm not tech saavy, and have had terrible luck in the past with customer service. That's when I met Sarah. She found discounts every step of the way. I paid $267.94 for a Deep Blue iPhone 17 (1 terabyte), screen protector, and clear case (itself on sale). Verizon financed $1610. I needed to save a fortune, and I did! Sarah made it all possible. I highly recommend this store.

Mario was wonderful! I quickly got excellent service, and he fixed my phone issues. He was pleasant…read moreto be with, too.