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    Xfinity Store by Comcast

    3.0 (2 reviews)
    Open 10:00 am - 7:00 pm

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    10 months ago

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    4 years ago

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    WorldSpice Technologies - Telephone systems and voice - Memphis, TN.

    WorldSpice Technologies

    (3 reviews)

    Brennan

    Company quoted a job that we agreed on, only to not be able to complete the job after months of…read morewaiting. The quote required construction, and we talked to them about what ATT and other telecom services said would need to be done. We were referred to Worldspice, because we wanted a local company with the same capabilities. They came back with an updated quote that was thousands of dollars more than the original bid. At the time of the contract signing, we migrated our IT services (e-mail and hosting) to them. They did not come out to our site to assist with migration, and instead only did phone walkthrough, which took 3 days due to issues with the migration that could have been better completed had they handled it on site and not on the phone with the accounting department. As a logistics company, every second of no e-mail means money lost and customers not being able to reach us. Our staff was friendly, and due to the change in cost, we canceled our contract and began migrating to a different company. The IT team was even less helpful here, and provided the wrong information that later knocked out e-mail offline again. When we called them, they were extremely rude and told us that we are no longer their customer and can't do things for free. However, this was an error on their end that needed to be repaired.

    Our law firm used Worldspice for internet for 12 years and their VOIP for 4 years, and during all…read morethat time, we had only the best service with the best technicians and best customer service of any company that we had done business with. No interruptions, 24/7 customer service, and on the weekends if something didn't look right, they would call me and ask if everything was ok. Who can beat that?

    AT&T Internet

    AT&T Internet

    (3 reviews)

    Cordova

    In mid-December 2025 I contacted AT&T Business Solutions and spoke with a Business Solutions…read moreSpecialist, James Ebeling. Given my location, Bartlett, TN he recommended AT&T Air Internet Air for Business as AT&T did not have fiber. (C Spire has fantastic fiber) He indicated I would have "Speeds of up to 300 MPS, fast, reliable, and secure internet connectivity w/ best-effort speeds. No overage charges for data, seamless self-setup; just plug and play - only a power outlet is required and powered by the reliable AT&T cellular network. My experience in the first 30 days was great as it was Christmas/New Year's, and business was slow due to holiday. Once business ramped up, mid-January I quickly discovered that the service was highly variable, fast than slow, equipment would disconnect, and I never had enough bandwidth for ZOOM calls. Whole days would pass when I was the only person who could access the internet. I wrote Mr. Ebeling and AT&T Customer Service numerous over three-month period. I went to the AT&T Store and was told to hard-wire my laptop to the 5G Gateway. (Did that) Mr. Ebeling responded by saying that AT&T IT had blocked my messages and he had no opinion as he was in sales. Bottom line. I recently moved to C Spire. Amazing speed and FANTASTIC Customer Service. HOWEVER, AT&T is charging me over $250 for the gateway as I did not remain with them long enough to pay for the equipment. I have documented complaints (emails) to AT&T and their stance is "So Sad, To Bad". If you have any small business larger than a lemon aid stand, DO NOT UNDER ANY CIRCUMSTANCES use AT&T Air for Business. One positive, the AT&T Air gateway System is quick to set up and would be perfect for casual use if you are retired or live by yourself.

    att on pinnacle parkway in Covington is the worst service we have ever dealt with. The sales clerk…read morelied and added things that we did not want and the manager backed her up. I wouldn't give them no stars at all. Make sure you know what you are getting if you go to this store. I wouldn't even give them one but it didn't have a 0. Jayden was the sales clerks name

    DISH

    DISH

    (3 reviews)

    Downtown

    I have been trying to cancel service for almost a month they will not call me back. It's a 20 to 30…read moreminute wait and then when you finally get them on the phone and tell them you want to cancel they put you on hold and never come back. I've called several times including today and I have filed a Better Business Bureau complaint and a Better Business Bureau review everywhere I can leave a review. I am leaving a bad review until they call me and cancel this. Otherwise they're taking money out of my account every month and I can't stop them. It's like a cult.

    I had been with DirecTV for 7 years and hated having to hassle with them every year to lower my…read morebill to a price I was willing to pay. It was the same thing every year, call them up and tell them that my bill was too high and then they would enact some discounts that would save me about $30 a month but were only good for a year. So the next year I'd have to call them up and do it all over again. Well last November when I called to complain about my bill they refused to lower the rate. I guess that now they're a part of AT&T they are unwilling to negotiate on price. So I decided to try switching to DISH. BIG MISTAKE!!!!! DISH suckers you in with their low initial rate but then once you add in extra packages to get what you want it ends up costing MUCH more. I believe their current introductory package starts off at $39. Sounds pretty good right? But wait, you want local channels? Well that's not included. You have to pay an extra $10 a month for that. Who the hell doesn't want local channels?!?! You want a DVR? That's extra also. You have 2 TV's? Yep there's an extra charge for that too. So my monthly bill ended up being $70 a month. That's quite a jump from $39 but still better than I was getting with DirecTV so I decided to go for it. The phone operator told me about the 2 year contract and I told him, "Hey wait a minute. I'm not signing up for 2 years when I haven't even tried your service out yet." I forget what he told me exactly but he definitely gave me the impression that I could cancel if I didn't like the service. When the DISH installer came out to set up my equipment I also asked him about a trial period and he told me I had 30 days to cancel. So everything was going OK until the day of the Super Bowl. We missed the end of the game so I tried to find highlights on ESPN only to find out the package I had did not include ESPN!!!! I called up DISH and was told, "If you want sports channels, that's an extra $10 a month." Gimme a break. What a scam! So now I'd have to pay $80 a month for pretty much basic cable. No pay channels like HBO. I just wanted the standard stuff like Food Network, HGTV, ESPN. So the next higher package was $84 a month and included ESPN but took away DIY and Cooking Channel!!!!! How frickin lame!!! So now I wasn't saving money over DirecTV anymore and decided to cancel the service. I had DISH send out the installer to remove their DISH and take their boxes back. To top it all off now they're trying to charge me a $500 early termination fee even though 2 people at their company told me their was a trial period!! I have filed a complaint with the Denver Better Business Buereau and I will be taking DISH to small claims court if they refuse the waive the fee. Stay far away from this company people. Their channel packages are completely predatory and set up so that the only way you can get the channels you want is to pay for the expensive plans.

    Xfinity Store by Comcast - televisionserviceproviders - Updated May 2026

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