Company quoted a job that we agreed on, only to not be able to complete the job after months of…read morewaiting. The quote required construction, and we talked to them about what ATT and other telecom services said would need to be done. We were referred to Worldspice, because we wanted a local company with the same capabilities. They came back with an updated quote that was thousands of dollars more than the original bid. At the time of the contract signing, we migrated our IT services (e-mail and hosting) to them. They did not come out to our site to assist with migration, and instead only did phone walkthrough, which took 3 days due to issues with the migration that could have been better completed had they handled it on site and not on the phone with the accounting department. As a logistics company, every second of no e-mail means money lost and customers not being able to reach us. Our staff was friendly, and due to the change in cost, we canceled our contract and began migrating to a different company. The IT team was even less helpful here, and provided the wrong information that later knocked out e-mail offline again. When we called them, they were extremely rude and told us that we are no longer their customer and can't do things for free. However, this was an error on their end that needed to be repaired.

Our law firm used Worldspice for internet for 12 years and their VOIP for 4 years, and during all…read morethat time, we had only the best service with the best technicians and best customer service of any company that we had done business with. No interruptions, 24/7 customer service, and on the weekends if something didn't look right, they would call me and ask if everything was ok. Who can beat that?

My computer died and I needed guidance as to what to do Melanie came to the apartment we decided on…read morea rebuilt computer with solid state hard drive. She held my hand throughout the installation and set up and the cost was quite reasonable. I would recommend their services to anyone who needs computer assistance and or repair.!! Charles

They do a great job with computer repairs and buliding new systems.Melanie the owner is very…read morepersonable and responsiveness customer service and helped our company with important projects.I would highly recommend them.S Greenhaw.

If I could leave negative stars I would. We got Xfinity solely for internet and they went behind…read moreour back to set us up with phone service as well, and now they're saying they won't give us a full refund. We already had a phone carrier, the same one that we've had for 15 years why would we need a second?! They're slimy sales people only do business if you want to pay extra for services you don't want or need. Absolute trash.

We have Cable and Internet service with Xfinity, and they have both been very good. However, we…read moreadded some Ring security equipment and needed to upgrade our Router. So we had to return the rented Xfinity Modem/Router. Visited this Xfinity store and was helped by Arece Steucy (Sales Consultant). He was courteous, professional, and promptly handled the Modem return. Then he did a superb job of consultative selling by asking about our cellphone service and sharing we could possibly save $42 over our current AT&T service. KUDOS to Arece and the Verizon/Xfinity training programs; as a former Nike director of sales development and customer management, I was IMPRESSED!!!

Xfinity is not my favorite place to go because it's always busy and usually there's a long wait. I…read morewalked in, was greeted and kindly invited to wait as I expected I would. The place was busy but not packed so my wait wasn't long. I needed to return an item and she assisted me in doing so and I was on my way in record time. Based on my experience, I would recommend this location. Very pleasant people.

Well, these people were about as useful as Anne Frank's drum set. Nothing instills confidence like…read morewalking into this store and seeing everyone sitting on their ass. Add a handheld iPad and you get customer service with about as much urgency as putting on sunscreen at the North Pole. You're screwed after having to negotiate their mobile app for help and then speaking to some third world idiot on the phone. I walked out of this store with nothing remedied. Nobody here gives two f*cks about the customer. As I write this review, I'm currently at my local Direct TV store changing my service. Sure do miss the days of Cablevision.

I have experienced a problem with Comcast that may be systemic. Due to a bill exceeding $240, I…read moredecided to cut back. One of my cutbacks involved removing one of my digital boxes, and replacing it with a converter box that only costs $3 per month. I took it to the service center to swap the two boxes, and found that the converter box doesn't work. I took it back, they gave me another one, and it doesn't work. I took it back a third time, and asked them to check it to make sure it works before giving it to me. They told me they could not test it, and gave me a third box. They are obviously recycling bad boxes, I guess hoping that their poor victim will give up or do the testing for them. Comcast is a monopoly, and it has all the bad traits of the US post office when it comes to service. Since one digital box gets you access to Infinity, I've decided to have one digital box with a DVR, and subscribe only to the digital starter package. I use the wireless router to access Netflix and Infinity to order movies or TV shows that I actually want to see.

Comcast xfinity is high as a giraffe's ass! They use Verizon towers and service, and have the nerve…read moreto say they have wired connects that make them more stable. That's a load of crap in todays Tech sector. Verizon has antenna's all over in the majority of the urban areas in the country. So do ATT and TMobile. If you are into wasting money, go with Xfinity comcast. They will also throttle down your mobile service as well. Wireless providers use to have issues with their connections, but not as of 2026, those issues no longer exist. Oh and you don't need a Gig to play games and stream movies guys. 200mbs to 500gbps is well enough to do what you want with out any bottle necks, even in high traffic times. I'm an AI engineer and trust me, many of these companies like Xfinity are getting over.

Chris and the team at Audio Visual Artistry knocked this project out of the park! We were so…read moreexcited when we bought a house with a great living room set up and beautiful theater room, only to find out that the projector and ceiling mounted "surround sound" speakers were of low quality, not tuned, and cheap even by 2007 standards. So I did some looking around and found AV Artistry. I thought it was a little strange that a company with 150 reviews still had all 5 starts. Well from the first interaction with Gabby on the phone, to Chris agreeing to and completing a walk through the house with me before we closed, to the extreme attention to detail by James and the rest of the installation team...now I can see why! When it comes to visual aesthetics I am blessed (or cursed) and can't help but see minuscule details associated with symmetry, leveling, and proportion. So with that, normally I end up micro-managing every detail of contract work because if it isn't perfect then I'll end up staring at that one flaw forever and won't appreciate the whole project. So...to walk back into my living room, after they hung my large tv, look at it and have absolutely nothing to correct was shocking. I was super impressed with their work. They also installed a new Yamaha receiver and Universal Remote Control with RF transmitter and remote receiver. I finally don't have to keep track of 4 different remotes. Everything I need to do from watching something on the cable box, to Apple TV, to BlueRay can be done from a single, classy remote with an LCD screen which has individual programmed icons for each source. They also installed new Master Artist speakers- more on that later. Then I walked upstairs to the theater. I was amazed at how bright the new JVC Laser DLP projector looks. Even with the window shades open and lights on it doesn't look like a projector- it looks like a huge tv! (The iPhone pictures don't do it justice) The guys hooked me up with the same Yamaha receiver and URC setup. They even programmed identical icons in the same order as downstairs so everything is uniform. There is that attention to detail again. Now who wants an awesome picture, perfectly aligned and focused just to have weak, out of tune, non-surround sound audio being presented. Not I. When the guys got on site and Chris found out what I had installed in the ceiling he made a recommendation. He has some custom Master Artist speakers and they sound great! Those speakers in the ceiling, combined with a banging subwoofer, meticulously tuned and calibrated brought the big movie theater experience to my home. I feel like the more I listen to them the sound projects more depth and keeps getting clearer. After all was said and done, I had James walk me through every detail of the system and we tested everything. Normally at this point, after working all day, technicians just want to hand you the product and bail. Not James, he stayed as long as I needed him. He explained and we tested every option, source, airplay device, etc. He made sure I fully understood how it worked and answered all of my questions. These Yamaha receivers also have app integration. We were able to walk around the house playing the different songs from different rooms, toggle the sound on/off, or mute the whole thing. I was even able to stream different sources (or the same) to individual rooms all from my phone simultaneously. That is what defines a true professional from someone (or company) that is just good at their job. AV Artistry takes expert knowledge, applies outstanding customer service, and delivers a superior product experience! Reading this review back makes me laugh as it sounds like a paid advertisement, but truthfully...I am just very, very impressed with the craftsmanship, final product and entire experience; and I am not easily impressed. Congratulations guys, you earned all 5 stars.

I wasn't quite sold on the idea of a state-of-the-art media room in my home when my husband…read moreinitally metioned the possibility. Over the course of a few weeks, my mind quickly began to change. The custom made speakers, beautiful flat screen, and home network were truly worth the investment. My family loves to gather for movie night, and the home network ended all buffering. They were also very tidy throughout the process. We needed to have sheetrock repaired to close the areas where our old speakers were housed. The workmanship was impeccable. You cannot tell that there were repairs. I would definitely recommend AV Artistry for any of your audio or visual projects. You won't regret it.

This company is so doubt they charge me for paying for my bill n setting up a date to pay another…read moreso all together I paid an erra 10 I wonder who's pocket thats going into n I waited almost 3 hours on the phone for a supervisor n the rep keep saying n im still with you in dead cold silence.

I've had an exposed manhole cover from AT& in my front yard for over 2 months now. I've had a guy…read morecome out from ATT look at it and just say...."yeah that's bad, someone will be out here to fix it." That was weeks ago. So, if you're jogging down central avenue and happen to snap your ankle on an exposed ATT fiber manhole cover, rest assured I have all of the info, tickets, calls, and AI chats documented. That should be all you need to sue the living hell out of them. Be safe out there, they clearly won't care until they have to, and they clearly don't care about my neighborhood or my neighbors safety.

I needed a new phone, but couldn't afford to pay cash, and I didn't want to trade in my old one. I…read morewent to the store at 4562 Poplar, Ste 101, and that's where I met the manager, Sarah. She gave me options, like a senior discount on my plan (which now includes two lines), and Verizon financing my new phone (iPhone 17, 1 terabyte) for $1610. The clear case and screen protector were on sale as well, for $23.99 each. I ended up paying $267.93: $97.98 for products and the rest was county, city, and state taxes. Amazing customer service! I highly recommend this store. Sarah is a treasure!

I was with Verizon for over 15 years. You could never get help in a store without waiting over an…read morehour, usually 2 or 3, and their bill always went up for no reason. Switching to Straight Talk saved me over 50% of what I was paying and they are just as good if not better in all aspects!!

On Feb 19, 2026, I visited the Xfinity Store by Comcast (Poplar & Humes, Memphis, TN) because I…read morewasn't receiving OTP codes or text messages. Amanda provided exceptional customer service--professional, patient, empathetic, and truly committed to helping me. She worked through account access issues, caught and canceled an unexpected SIM shipment, and tried to activate a new SIM in-store. Even when chat support wasn't helpful, she kept advocating and troubleshooting until my OTP messages started working again. Amanda deserves recognition--10/10. Opportunity for improvement: a calmer, less rushed leadership presence would make the experience feel even more supportive during complex issues.

We've had unlimited internet for many years with Xfinity; now the quality of our services has…read moredeclined. The last 3-4 days no service or on and off again. Both my husband and I have home businesses, this effects our incomes. Xfinity gives us a dry reply on "we will notify you when service is restored" This reply is UNACCEPTABLE" And is Xfinity going to reimburse us for our loss of income or even credits for days without use?

Lupe was very friendly, knowledgeable and efficient. Changing from Verizon was easy. I'm glad I've…read moremade the change.

My sister, who's on my phone plan, decided she finally wanted to upgrade her outdated Samsung Note…read more9. We made plans to meet at this location, as this is the same place we used to initially add her on. There was a little wait delay as it seemed many of the employees weren't present despite it being after 3 pm. We were told to sit in an area and wait for the next available staff. Since we knew she wanted another Samsung phone, I took her to that area to look at the ones avaial. She's familiar with my S21, so she played around with the S20 note and the S21+ and S21 ultra. Ultimately, she decided to go with the S21. No one ever approached us during this time. Only after sitting close to 10 minutes did a staff member ask if we needed assistance. She was pleasant and quickly got the phone upgraded. She then explained that we could both add Galaxy watches to plan under a promotion, which we did. We waited to another 10mins or so for all the devices to be added and activated. Everything was fine, except after asking if she wanted them to start the data transfer, the rep informed us she was leaving. Granted, I've done this several times on each new galaxy upgrade I've done, but I felt this was a little off-putting. Nonetheless, I helped my sister get it all set up. Maybe they need to revisit this policy. Overall, she's happy with her phone and I like my new watch as well.