I like T-Mobile. Sometimes the store is busy and I have to wait, but once I get service I find the…read moreservice is 5 stars. The person always makes sure I am happy and explains everything to me. They also make sure I am on the best plan available. I love the free music streaming as I listen to Pandora when I drive. Free International Texting and Data is fantastic. My daughter is in Europe and while others have to be stingy with their texting and/or need to get a local SIM card, she has 100% use of her phone with no extra issues.

This is one of two locations in the Olympia area to go to when they have the T-Mobile Tuesday…read moregiveaways because they're a company owned store that will have the merch, whereas the Authorized sellers won't. Came here the other day with my elderly friend who didn't know how to set up his voicemail. An employee got him set up and we were out the door in seven minutes. While I was waiting for him, I had two employees check in on me to make sure I was being served. That's excellent customer service!

I needed a new screen installed, they didn't have the part and wait was a week. OK. They did not…read morecall to let me know whether the part was in/ what the status of the repair was after a week plus a day. I called that afternoon, was initially told my phone had been shipped to the warehouse! Over the next couple of hours they called me with conflicting information: they had the phone, but the order had not been made; finally, Jeff the manager called to tell me they had both the phone and the part. At that point I had whiplash from all I'd heard from them. I asked for my phone back without the repair, which they did. However, they returned my phone to me without the SIM card.

I went because they flood OfferUp with spam saying they sell Pixels for $140. I go in, tell them my…read morerange($200) and what I want and they seemingly have me their worst phone for just under my range. Might try to refund or replace. They advertise higher models for the price I paid, but reading these reviews, along with my own experience, it's probably a scam.

I went to this store to take advantage of a free smartphone promotion. I was on a budget and even…read morehad a 3g flip phone to transfer from. Martha helped me. She made me feel comfortable with a smartphone purchase and even ported my number. I got all my email contacts and calls in two hours! Best of all I only paid for the plan so I could easily go from a low income govt phone to Metro PCS. Not sure if that promo is still available but boy did I get a nice phone. Good battery life too. For the first time in awhile I walked out of a cellular retailer with out thinking I had been had.

Wow, previous review is a huge surprise to me. Unless the entire management and staff has changed…read moresince the Fall of 2017, I doubt the review is legit. I found this branch to be absolutely the worst Metro PCS. Rude staff, and without the ability to check out the phones that most branches have, and, honestly, the two employees when i was there seemed bored and disinterested.

Went in today to get help as to why I was not getting internet while on the road. Thankful for…read moreBrandon Collins as after being there 30 plus minutes he was able to get it working!! I am so grateful to help for his expertise all around pleasant attitude and a determination to get it working for me again!! Thank you and big shout out to Brandon boss!! He was great!!

They neglect to acknowledge your presence, ignore your trying to ask a question, and continue to…read morepretend to work on something in the back. Been here twice, never again.

Hi, In the past, I have said that Comcast was a member of…read moreHell. BUT, I have changed my mind after going into the store on Martin and working face-to-face with a couple of their reps. They did wonderfully. Now, phone customer service is still not up to my hopeful standards, but who knows, maybe a miracle will happen there, too. :)

My incredible experience with an Xfinity employee helped me navigate next steps with my galaxy…read morephone. We spent 2 hours, I had to get a flash drive, recommended by him. It worked! He downloaded everything and my phone issue was fixed. 5 stars!!! Ty soon much.

5 Stars for Barry McCall!! I went into the store to buy a new phone charger on Thursday Jan. 3…read more I figured a few days after Christmas and New Years, the place would have been quiet, especially also after lunch. Wrong. The store was slammed and he was busting his tail to serve every one. Part of the reason the store was "slammed" is that an elderly couple had a problem with a phone they purchased 6 months ago and were just now getting the problem resolved. To be fair, they were two very difficult people to deal with too. (my observation). Yet Barry handled them in a very courteous manner while dealing with tech support on the phone who I suspect were not the most patient. Again, Barry showed the patience of Job! It was a wait. And for not having back up for the sales staff, I took a star off from the store from what I would have given had the service been more prompt. (not Barry's fault).

Do Not go to this store Poor customer service from all Representatives and also very very rude Talk…read moredown to customers Liars Liars Poor service from management disrespectful Liars Not a AT&T store they are authorized to sell AT&T products take Your business some where else. This a negative one

You want a guarantee your print job will turn out the way you'd like? I have confidence after my…read moreexperience that, if you deal with the right people at this store, you'll get exactly what you need. Initially, I was completely unimpressed with the customer service provided when I picked up my online printing order. The final product was grainy and pixelated, and the pixelation had not been apparent in the online preview of my print job. When I picked up my very large, poster-sized print, I made it very, VERY clear that I was not satisfied with the final product, which was already paid for. The associate helping me, who was apparently the printing department manager, was NOT helpful and displayed a complete lack of understanding when it comes to customer service. She listened to me express (very politely) my frustrations with the product I was picking up, looked me in the eye while I told her I was dissatisfied, and LET ME LEAVE, having paid for the print job online the day prior, without offering any compensation or apologizing for anything. I told them I realized the file size may not have been as large as it needed to be; the issue may have been with my lack of understanding in the first place. My issue was not with their services per-se, but with the complete lack of customer service I initially received. That being said, after sending a comment/complaint to the Office Depot website, I received an email and a personal phone call from the store's General Manager, Kenneth Johnson. I have NOTHING BUT AMAZING THINGS to say about this man and his customer-service-centered mindset. He knows how to treat his customers and knows how to ensure they'll come back. He offered me a refund, and --more importantly to me--an apology. So, all-in-all, although my initial experience here was not what I had expected, this store's GM blew my socks off with his customer service skills. Seriously, take your business here and if your job or purchase requires any special attention, ask for Kenneth!! Although my experience at this Office Depot started out negatively, I am giving this business 5 stars because of the EXCELLENT customer service I received after expressing dissatisfaction with my initial experience.

Print department was very helpful and accommodating. Deborah was especially helpful going out of…read moreher way to help.

Spilled water on my Macbook and it immediately shut off. The soonest Apple could get me in was in 2…read moredays, but their repair que was 10-14days, 300$ regardless of if they can fix it. Erik called me back immediately, had me drop it off ASAP and kept me updated every day for the 3 days it took to get it fixed completely. $200, and only paid because it's fixed. 10/10 would recommend.

I took my laptop to Olympia Computer, it would not power on. They were friendly and informative…read morewhen I called about the process and when I dropped it off. Turned out my motherboard had a short and it wasn't worth fixing but the process was easy, they were friendly and informative and it was worth the $50 diagnostic fee to find out. I would definitely go back if I have computer issues in the future.