I bought my iPhone 12 Pro Max from here and it's been a year and it's still working…read more When I first walked in, the store was clean, freshly swept, and very vibrant. I was greeted with a smile from the two employees, Adolfo and Hannah, and knew from there, they were gonna help me to the best of their ability. After I told them what device I was looking for and that I was on a budget, they got me on a leasing plan for only $88 dollars down! They explained the plan very well and saved me from having to spend a thousand dollars. Several months have passed now and i was greeted with the same hello, by the two same people! I came home with some new airpods and the visit was just as great! So in short, if you are looking for a electronics, and a good time with some great people, The Phone Guys will help make you laugh and get you the Item that you need!

I went because they flood OfferUp with spam saying they sell Pixels for $140. I go in, tell them my…read morerange($200) and what I want and they seemingly have me their worst phone for just under my range. Might try to refund or replace. They advertise higher models for the price I paid, but reading these reviews, along with my own experience, it's probably a scam.

Wow, previous review is a huge surprise to me. Unless the entire management and staff has changed…read moresince the Fall of 2017, I doubt the review is legit. I found this branch to be absolutely the worst Metro PCS. Rude staff, and without the ability to check out the phones that most branches have, and, honestly, the two employees when i was there seemed bored and disinterested.

my head is spinning after 5 hours of the run-around. all I can say is stay away from this store. it…read morecost me 148.00 to add a fourth line!

Easy location, ample parking, I love that I can make an appointment with my favorite rep or drop…read morein with any questions and get quick help. No long lines and confusion like the other Verizon locations I've been to. So many "Pros" ~ I love my new Samsung S5. My rep (Lindsay) was so very efficient, patient when I couldn't make up my mind, even more patient te answering over my 400+ pics from my old phone. She listened to my needs and offered quality products, checked my plan for the best one. I'm feeling more confident knowing that I have a representative a phone call away if I need help. They also gave me credit for donation my old cell phone. My only con: I wish there had been more active floor models to sample. I think my husband would have gotten a new tablet if he'd had the opportunity to play with some while I was busy. Highly recommend ~ sales rep Lindsay B. Is awesome

BEWARE Do not get involved with there prepaid service. If you change carriers Verizon will keep any…read moremoney left on the account and will not refund it I am very curious how much money Verizon steals monthly from people that change carriers. How there theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening.

Went in today to get help as to why I was not getting internet while on the road. Thankful for…read moreBrandon Collins as after being there 30 plus minutes he was able to get it working!! I am so grateful to help for his expertise all around pleasant attitude and a determination to get it working for me again!! Thank you and big shout out to Brandon boss!! He was great!!

They neglect to acknowledge your presence, ignore your trying to ask a question, and continue to…read morepretend to work on something in the back. Been here twice, never again.

Hi, In the past, I have said that Comcast was a member of…read moreHell. BUT, I have changed my mind after going into the store on Martin and working face-to-face with a couple of their reps. They did wonderfully. Now, phone customer service is still not up to my hopeful standards, but who knows, maybe a miracle will happen there, too. :)

Was in this store for 2 hours (had to leave because no restroom). Was simply trying to add a person…read moreto manage my account but couldn't. Also couldn't close the account or open an account. at one point 3 people were trying to figure out how to do this but I had to leave after 2 hours. also tried to start a new account instead of just adding another person to the existing g one. This was also too difficult. Somehow the corporate help phone line was even more incompetent. Predatory business practices. Monopolies really sticking it to the consumer here. Beware.​

Print department was very helpful and accommodating. Deborah was especially helpful going out of…read moreher way to help.

I went there with a "copy" project that needed to be done. I had two things that needed to be…read moreenlarged on a copier and a set of plans that I needed to copies of. I was there on a Monday afternoon and was told that it would be ready on Wednesday. They said I could pay extra and have it done immediately, or wait for them to do it, which would make it ready on Wednesday. I didn't need them immediately so I said Wednesday would be fine. They said keep an eye on your email because if they're done early, will let you know. I didn't receive an email so I went there on Wednesday afternoon to pick them up at which time they told me they were not ready but I could come back at 7 PM and they would be ready. I decided not to go back that night at 7 PM, but I went the next morning around 8:30 AM and guess what they still were not done. In fact, they hadn't even been started yet. So I had to wait and the young lady behind the counter did the project for me. I asked to speak to the manager, whose name was Shawn. I explained the situation to him, and he proceeded to tell me that it was my fault for expecting them to be done at the last minute?? I told him I didn't understand because I came in on Monday and they told me I could pick them up on Wednesday not that I said I needed them by Wednesday. He told me there is never a set time when projects will be finished; you just have to watch for the email that says they are finished. I feel like if I waited for an email I would be waiting still to this day. That manager, Shawn was absolutely useless and had no customer service abilities. Mind you I wasn't asking for anything from him, just letting him know the situation. You can imagine, I will not be back to this location or probably any location for this kind of need. Moving forward I'll most likely find another place that can do the job in a timely manner.