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Verizon

2.8 (102 reviews)
Open 9:00 am - 8:00 pm

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Raegan R.

I went in to pickup an iPad I ordered and Eli and Kaylen were rude on the phone and in person. They told me my iPad was ready and to come down to the store then when I got there they told me to come back the next morning. As I was walking out they had me come back in and gave me my iPad. They weren't friendly and seemed like they did not want to be there. They didn't help me set up my iPad so I ended up coming back in the morning anyways. I told them they were rude to me and one laughed and the other said they weren't rude. I told him I was going to a different location to get help and he laughed as I walked out the door. The other location I went to in clairemont solved my problem in less than 5mins and were very nice. I will never use this location for anything again.

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5 years ago

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Kadra L.

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9 years ago

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3 years ago

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4 years ago

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Verizon Customer Service

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7 years ago

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Verizon Customer Service

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4 years ago

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Kadra L.

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5 years ago

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5 years ago

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Kadra L.

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9 years ago

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4 years ago

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4 years ago

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4 years ago

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9 years ago

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9 years ago

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5 years ago

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Kadra L.

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5 years ago

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Kadra L.

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7 years ago

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Verizon Customer Service

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8 years ago

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8 years ago

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5 years ago

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Kadra L.

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Kadra L.

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3 years ago

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Help Desk

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8 years ago

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5 years ago

John Frijas was so helpful and patient! Thank you John for being so great. I really appreciated it as I am a stresser about my phone.

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9 years ago

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4 years ago

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Help Desk

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8 years ago

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8 years ago

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Verizon Customer Service

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5 years ago

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5 years ago

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9 years ago

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9 years ago

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9 years ago

Danielle was awesome, very helpful and cordial! She is the best!!!! Extremely knowledgeable and courteous!looooved her.

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9 years ago

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7 years ago

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Verizon Customer Service

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8 years ago

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Page 2 of 3

Ask the Community - Verizon

Review Highlights - Verizon

Syah took the time to listen to my problem even though they were closed.

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Verizon

Verizon

2.6(205 reviews)
4.5 miClairemont
$$$

I had nothing but excellent service when I went to get a new Iphone at this Verizon in Clairemont…read more I was immediately greeted and helped both times I came with questions about my phone snd the issues I was having. Peter was great getting me set up, it was super easy and he got me everything I needed. Carlo was also extremely helpful when I was having issues with my old phone. The manager, whose name I sadly wish I remembered was able to help get me a fantastic deal with my trade in. Will be coming to this Verizon from now on.

Worst costumer service I have ever experienced. I waited over for over fifteen minutes with little…read moreacknowledgement from staff. I asked three times for help and was told the "person in the back" needed to help me. This person never showed. There were three staff in the store while I was there. One was with two women and another sitting at a table chatting on the phone and the third standing at the front not helping anyone or acknowledging costumers. This person told me they had to be at the front of the store to greet costumers. I waited fifteen minutes- no other costumers walked in and I asked for help again from the "greeter". This person did not want to give me their name because they said I would "bad-mouth" them. After a while, they told me their name was Alex. I cannot believe how poor the costumer service was, seems like Verizon does not care about customer retention.

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Verizon
Verizon
Verizon

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Spectrum - People tired of waiting an hour to get helped. Only needed to drop off my modem and had to wait over an hour. Ridiculous!

Spectrum

2.4(95 reviews)
3.0 miClairemont

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

My family moved into our house almost 3.5 years ago. It's one thing to get mailers (that go…read morestraight to the recycling bin) every couple of months. It's another thing to walk into my house while my wife and I are working with contractors, interrupt, then - when discovered - resist leaving until I have to walk you to the curb and ensure you walk away. It's another thing to stand for 5 minutes knocking on a door with a NO SOLICITING sign on it before finally leaving...but waiting out on the sidewalk for several minutes afterwards. Yet it's another thing to keep coming every few of months - cosplaying as technicians (the sneakers are the giveaway) and entering our now-fenced off courtyard - for a clownishly aggressive sales pitch, then resist leaving the courtyard after hearing "no thanks, please leave now" from the property owners. But what happened last Thursday was another thing entirely: to hang out in a private driveway, stand outside a parked car, waiting for the owner and his child to exit the vehicle for several minutes, refusing to leave when asked (then told) to do so, and then mean-mugging your prospective customer through the windshield glass of his car for a couple more minutes before finally walking off....but not without further staring down your prospective customer...it's the establishment of an unthinkable new low. Listen Spectrum: I was never a fan. However, any chance of getting our business has been completely obliterated by your door-to-door sales team in Metro San Diego. The aggressive, persistent presence: annoying. The bro-speak sales pitch: slimy. The cosplaying as techs: creepy. The ignoring of direction to exit private property: criminal. The attempt to physically intimidate people while trespassing: hostile and criminal. I don't like this trajectory. You've been reported to the FTC. You've been reported to Spectrum Corporate. Next time it's San Diego Police Department.

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Spectrum - My new replacement Internet box

My new replacement Internet box

Spectrum
Spectrum

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AT&T Store

AT&T Store

2.8(14 reviews)
1.2 miUniversity City

I have mixed feelings every 2 years when my contract is up. I am excited to get a new Iphone. I…read morehate going through the process of ordering a new phone through AT&T. I looked at the options and picked an Iphone 13 Pro with 256GB storage. Price was $568 with the business price and 2 year commitment discount. After a week I checked on the status. Turns out the order was in a frozen state. An AT&T rep had to cancel the order and re-order it. Phone showed up a week later. Good timing as my Fuji XT-2 just broke. I like how the Iphone 13 Pro has 3 lenses. I use the telephoto and light wide angle lenses often. The very wide angle lenses I don't like as I don't like the distorted view. The resolution and colors are very good. The macro function is very good. Combined with the amazing minimum focusing distance you can get very close and take photos of small things. Overall I prefer the image quality and the ability to modify raw images the Fuji produces but the Iphone fits in my pocket. In comparison to my old Iphone 11 the 13 is faster and has a brighter and clearer screen. Battery life is better. The 256GB of storage will come in handy if I decide to use my phone exclusively as my camera. Right now there is 198GB free. Carplay works great in my HR-V. I'm glad I upgraded as the battery in my Iphone 11 was not holding a charge very well.

Horrible and condescending ATT representative named Kimberly B…read more She acts like she's doing customers a favor but we're the reason she has a paycheck. Where do they find these unenthusiastic workers who clearly DO NOT like helping paying customers.

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AT&T Store
AT&T Store
AT&T Store

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Verizon Authorized Retailer - GoWireless

Verizon Authorized Retailer - GoWireless

3.9(8 reviews)
1.1 miUniversity City

I came in on October 1st. My phone was dying and wouldn't charge.. Lance was the person who was…read moreavailable to help me. He wasn't the most welcoming pleasant person but he did put my order in for the new Samsung fold phone. I wanted the large with the most memory available. He told me that it should be here by Thursday and to wait for someone to call when it's here. I kept checking the Verizon site and it showed the order but no updates on arrival. Over a week later, no one had called so we decided to drive back to see if it's arrived. When I tried calling their number, either it kept ringing or the call went to the main Verizon line. Walked in 9 days later, I was greeted by Andres. He was very welcoming, pleasant, informative, professional and very helpful. He was able to locate my new phone in the back. He patiently assisted me in transferring the information from my old phone to the new one. I am so thankful for Andres as he totally changed my mind about canceling my Verizon account. I came in upset and left satisfied because of how professional he is. If every person was as polite and professional as Andres, there would be more happy customers.

I went to store on November 17 to check the special deals the salesman name was Edgar said we have…read moregreat deal for small business because I said I am Obur driver 65 years old senior citizen .He gave me two phones and a few accessories he mentioned accessories is free but wasn't free and pushed to sell another gadget for diagnost the car I said I don't need that he said Its free too. I gave two phones for trade in and then he gave me an invoice for 580$ I checked that he charged me for each set up go service smart phone 39.99$- 39.99$ two times and charged me 24.99$ for showing me the gadget how it works for car and all accessories. Later I checked that he activated another line for the gadget for 20$ monthly and the first bill was 200$ I said you ripped me off. i said, i want to cancel and return my lines to T-Mobile and got senior plan for 2 lines flat 65.10$. ,One of the managers name was Chris said you can't get back your trading phones we sent to warehouse, then I went to T-Mobile transfered my lines to T-Mobile,then back to Verizon store and tried to return two phones, they said we can't accept phones, only returned 40.40$ back from 580$ of my money I paid. so I called Verizon and they sent me address to send back phones to Verizon company, finally I lost almost 1000$ because I lost two trading phones and 540$ money I paid . I never suggest to anyone to go shopping at this store because they are very crook and greedy.

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Verizon Authorized Retailer - GoWireless
Verizon Authorized Retailer - GoWireless
Verizon Authorized Retailer - GoWireless

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Verizon - mobilephones - Updated May 2026

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