I have mixed feelings every 2 years when my contract is up. I am excited to get a new Iphone. I…read morehate going through the process of ordering a new phone through AT&T. I looked at the options and picked an Iphone 13 Pro with 256GB storage. Price was $568 with the business price and 2 year commitment discount. After a week I checked on the status. Turns out the order was in a frozen state. An AT&T rep had to cancel the order and re-order it. Phone showed up a week later. Good timing as my Fuji XT-2 just broke. I like how the Iphone 13 Pro has 3 lenses. I use the telephoto and light wide angle lenses often. The very wide angle lenses I don't like as I don't like the distorted view. The resolution and colors are very good. The macro function is very good. Combined with the amazing minimum focusing distance you can get very close and take photos of small things. Overall I prefer the image quality and the ability to modify raw images the Fuji produces but the Iphone fits in my pocket. In comparison to my old Iphone 11 the 13 is faster and has a brighter and clearer screen. Battery life is better. The 256GB of storage will come in handy if I decide to use my phone exclusively as my camera. Right now there is 198GB free. Carplay works great in my HR-V. I'm glad I upgraded as the battery in my Iphone 11 was not holding a charge very well.

Horrible and condescending ATT representative named Kimberly B…read more She acts like she's doing customers a favor but we're the reason she has a paycheck. Where do they find these unenthusiastic workers who clearly DO NOT like helping paying customers.

Yousuf Manya was extremely helpful! He was incredibly patient and straight to the point, which I…read morereally appreciated.

Yusef had the patience of a saint while he helped me buy a phone and transfer data from my old one…read more He was super knowledgeable at solving some of the security problems that weren't easy and had great customer skills. He represents the TMOBILE brand well. I'll be back with my Apple Watch soon as I know that he'll be a big help. Thanks and best wishes

I came in on October 1st. My phone was dying and wouldn't charge.. Lance was the person who was…read moreavailable to help me. He wasn't the most welcoming pleasant person but he did put my order in for the new Samsung fold phone. I wanted the large with the most memory available. He told me that it should be here by Thursday and to wait for someone to call when it's here. I kept checking the Verizon site and it showed the order but no updates on arrival. Over a week later, no one had called so we decided to drive back to see if it's arrived. When I tried calling their number, either it kept ringing or the call went to the main Verizon line. Walked in 9 days later, I was greeted by Andres. He was very welcoming, pleasant, informative, professional and very helpful. He was able to locate my new phone in the back. He patiently assisted me in transferring the information from my old phone to the new one. I am so thankful for Andres as he totally changed my mind about canceling my Verizon account. I came in upset and left satisfied because of how professional he is. If every person was as polite and professional as Andres, there would be more happy customers.

I went to store on November 17 to check the special deals the salesman name was Edgar said we have…read moregreat deal for small business because I said I am Obur driver 65 years old senior citizen .He gave me two phones and a few accessories he mentioned accessories is free but wasn't free and pushed to sell another gadget for diagnost the car I said I don't need that he said Its free too. I gave two phones for trade in and then he gave me an invoice for 580$ I checked that he charged me for each set up go service smart phone 39.99$- 39.99$ two times and charged me 24.99$ for showing me the gadget how it works for car and all accessories. Later I checked that he activated another line for the gadget for 20$ monthly and the first bill was 200$ I said you ripped me off. i said, i want to cancel and return my lines to T-Mobile and got senior plan for 2 lines flat 65.10$. ,One of the managers name was Chris said you can't get back your trading phones we sent to warehouse, then I went to T-Mobile transfered my lines to T-Mobile,then back to Verizon store and tried to return two phones, they said we can't accept phones, only returned 40.40$ back from 580$ of my money I paid. so I called Verizon and they sent me address to send back phones to Verizon company, finally I lost almost 1000$ because I lost two trading phones and 540$ money I paid . I never suggest to anyone to go shopping at this store because they are very crook and greedy.

Amazing service fixed my daughters phone quick and very efficient and a good price thanks againread more

This place is awesome and very likely the most affordable and most effective (e.g., best) phone…read morerepair shop in San Diego! I called around several places about fixing the screen of my iPhone 11 and all of them quoted $130-140 or higher (maybe because it was an older model). This iGenius place quoted me $80! That is nearly a 42-43% cheaper markdown from those other places! When I got there, they also said they use the best quality materials and I believe they have a location in Fashion Valley. Also they were super quick and prompt, taking less than 20 minutes to do the job. I give this place my absolute highest possible recommendation!

Nitzan was very nice, approachable, and a great salesperson. If you can look passed all of the…read moreschmoozing (I was greeted with a 'Hi! How are you?' followed by a 'Yes, you are very fine, I can see that,' which was highly implausible, considering I was not dressed to impress AT ALL and my physical appearance isn't deserving of such a high compliment. Just saying.) and hard selling of other products (i.e. wireless Bluetooth headphones. They were light and sleek, but I had no use for them because I already had the Beats brand), you can get some quality products at a good deal. I bought a black, faux leather wristlet wallet for my iPhone 6 and a good sheet protector for about $100. The screen protector was ultra-thin and did not hinder my phone's touch-sensitivity, was highly protective from scratches and shattering (he demonstrated by banging something really hard against his own iPhone) and it came with a life-time warranty supposedly. I thought the wristlet wallet would be cheaply made, until I took it out of its packaging for further examination. It had slots for my ID, a few credit cards, and cash. The right side consisted of a magnetic case that I could easily attach to the wallet or detach, if I wanted to carry my iPhone by itself. Nitzan showed it's functionality by using the wallet to stand the phone on its side and then removed my iPhone, explaining that I can stick the case to any magnetic surface. I tried the latter, when I reached home, by sticking it to my refrigerator. Hey, it worked! I plan on doing that in the future to play music in the kitchen, while I'm cooking.

Bar was really fast and friendly. Repaired three screens in less than 10 minutes. Great customer…read moreservice.

It was a weird experience for me in this store. I came in with a problem with my SIM card. I was…read moregreeted by the African American guy right away. But he was helping someone else and another girl staff helped me. She checked my account and helped solve my problem very quickly. The girl that helped me was so nice. She offered me the T-Mobile Tuesday water bottle. The weird part was the guy asked her right away something along the line of "why are you trying to be so nice?" It was weird and I felt very awkward. Anyway, I appreciate the girl staff. I don't know how to feel about the guy staff.

I have been with them for 2 years and have been more satisfied with them than any of the other…read moreprevious companies which I basically hate the old companies. T-Mobile as of yet, have not screwed me, overcharged me, lost service not, raped me while in another country!!! .So far, they are by far the best!!!

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

My family moved into our house almost 3.5 years ago. It's one thing to get mailers (that go…read morestraight to the recycling bin) every couple of months. It's another thing to walk into my house while my wife and I are working with contractors, interrupt, then - when discovered - resist leaving until I have to walk you to the curb and ensure you walk away. It's another thing to stand for 5 minutes knocking on a door with a NO SOLICITING sign on it before finally leaving...but waiting out on the sidewalk for several minutes afterwards. Yet it's another thing to keep coming every few of months - cosplaying as technicians (the sneakers are the giveaway) and entering our now-fenced off courtyard - for a clownishly aggressive sales pitch, then resist leaving the courtyard after hearing "no thanks, please leave now" from the property owners. But what happened last Thursday was another thing entirely: to hang out in a private driveway, stand outside a parked car, waiting for the owner and his child to exit the vehicle for several minutes, refusing to leave when asked (then told) to do so, and then mean-mugging your prospective customer through the windshield glass of his car for a couple more minutes before finally walking off....but not without further staring down your prospective customer...it's the establishment of an unthinkable new low. Listen Spectrum: I was never a fan. However, any chance of getting our business has been completely obliterated by your door-to-door sales team in Metro San Diego. The aggressive, persistent presence: annoying. The bro-speak sales pitch: slimy. The cosplaying as techs: creepy. The ignoring of direction to exit private property: criminal. The attempt to physically intimidate people while trespassing: hostile and criminal. I don't like this trajectory. You've been reported to the FTC. You've been reported to Spectrum Corporate. Next time it's San Diego Police Department.

I brought in my Samsung tablet this morning. What I believed to be a major virus issue, it was in…read morefact not. Hung deleted a bad app that was causing the problem. He didn't want to charge me. I insisted that he take a nominal amount for his time. Hung demonstrated a good representative of his company with excellent character. I would highly recommend The PCS Connection for your computer needs.

Long story short, I have an old iPhone that I use as mainly an alarm clock. Apple declined to help…read moreme replaced a battery. I took the phone to PCS connection, always look them up for my electronics needs even when they were on convoy. In and out in 20 minutes, new battery and old phone has new repurposed life. Thank you for everything. Totally recommend this shop. Been around for years and have honest price and good work.

Alfredo is awesome!! He helped me with a student's phone and gave me a great deal…read more He even gave me a free screen protector so that it doesn't crack as bad again!

My teenage son has broken his iPhone at least three times and this shop has always given great…read moreadvice, great prices, and fast service. They go above and beyond my expectations every time!

the salesman at the communication salon deceived me, he said that it was a free watch and I would…read morenot have to pay anything, but now I have received a bill for $15 per month for the watch. I find such service and deception disgusting

My friend and I visited this kiosk in search of information on AT&T international calling plans. I…read morewas appalled and extremely disappointed in the lack of professionalism exhibited by the staff at this kiosk. The staff member we dealt with specifically (on 8/20-PM) was named Kingsley, the District Sales Manager (DSM). We asked for information and he pulled out his iPhone to (what we thought) search for specifics on international calling plans. To our dismay, we soon discovered that he was playing a video game, right in front of us! He said, "Oh no! I just got spanked! Wait a minute, let me try one more time." He toyed with his iPhone, and said, "Yah! 6,000 points!". He looked up at us and said, "International Calling Plans, right?" Once again, my friend asked for the cost. Instead of providing that information, the DSM kept saying, "I don't recommend it. I don't recommend it." After a couple of minutes of searching (I think) on his iPhone, he finally said, "It will be 99 cents per minute--but I don't recommend it." I asked him if this information was printed or available on a website, and if so, what was the web address? He pointed towards the Apple Store and said, "you can go in there to check the internet." (I asked for the web address; I didn't ask to surf the internet). The DSM asked me what phone provider I was with, so I let him know that I was with Verizon and was quite pleased with their service. He looked at my friend and said, "Why don't you go with Verizon so YOU can be quite pleased with their service, too?" My friend politely said, "I was interested in the iPhone." The DSM laughed and said "Yeah, okay." While he was "helping" us, he continually interrupted another employee who was trying to help another customer. He wasn't very professional with how he was helping the other employee, nor was he courteous in the way he dealt with us. The DSM was immature, cocky, condescending, and disrespectful towards two potential customers who were seeking information on services that this business provides. He should be trained on the basics of how to treat customers. If this employee provides piss poor customer service like this to potential customers, I can only imagine how they treat their current customers. My recommendation: run past this kiosk (don't stop) and take your business elsewhere. Otherwise, my guess is that you'll be sorry you didn't go with a different service provider.