it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

Long story short, I have an old iPhone that I use as mainly an alarm clock. Apple declined to help…read moreme replaced a battery. I took the phone to PCS connection, always look them up for my electronics needs even when they were on convoy. In and out in 20 minutes, new battery and old phone has new repurposed life. Thank you for everything. Totally recommend this shop. Been around for years and have honest price and good work.

If you ever find yourself in a situation where you need your computer or your phone repaired and…read moreyou somehow find this place well, consider yourself lucky. God is truly looking out for you. I fried my MacBook (liquid damage) and was recommended to contact this place, after speaking to several places that didn't really assure me they can fix it. After speaking to Tony on the phone for 10 minutes, I got a good feeling that he knew what he was talking about. So I immediately drove down and he explained process to me thoroughly, and gave me best and worst case scenarios. Tony was very knowledgeable, transparent and professional - he went above and beyond to resolve my issue and fix my MacBook to have it running even better than before. He literally saved me! Price 10/10, Service 20/10, Expertise 50/10! Please heed my advice and go here, you will not regret it.

Super straight forward, honest, and helpful! Fixed broken iPhone for a fraction of the cost vs…read more online service

Amazing service here. 2nd time coming here to get the…read morecharge port fixed on ky koms Ipad. Definitely recommend this place.

I am incredibly disappointed with how this shop handles pricing and communication. I reached out on…read moreYelp asking for a quote to replace the display on my MacBook Pro 14" (Model A2442). They explicitly gave me a flat price of $499 for a display replacement. Based entirely on that number, I took the time out of my day to drive down, drop off my machine, and pay a non-refundable $30 diagnostic fee. However, once they had my laptop completely disassembled on their workbench, the price suddenly jumped by $100 to a new quote of $599. When I questioned why the price changed from their written quote, they claimed that the initial $499 price was actually only for a "B-Grade" used screen with scuffs and scratches on the outer casing. If I wanted a normal-looking, flawless screen ("A-Grade"), I had to pay the higher premium. They had my exact model number from the very first text. Withholding information about different "grades" of used parts until a customer's laptop is already taken apart in your shop is a highly deceptive business practice. Had they been transparent upfront that a standard screen replacement would cost $599, I would have opted to go to the Apple Store instead of wasting my time and money here. I paid the $30 fee just to get my laptop put back together and returned to me. Go to Apple or a more transparent shop that honors their initial quotes.

Went in today because I was having trouble with my phone charging and went to T-Mobile who promptly…read moretold me to go f myself and file a swap out insurance claim. Not wanting to have to resign in to all my apps and emails and everything else I found myself wandering down for some ice cream and saw iSquad Repair, popped in and explained the situation and the gentlemen behind the counter sanitized, cleaned, and cleaned my charging port of all debris (and most likely soda) and got it back up and charging in less than 5 minutes at Super Fast Charging 2. THEN he didn't charge me and wouldn't allow me to pay even though I offered to. Will definitely be back the next time I break my screen or any other issues crop up.

My phone was running sluggish so I stopped in this place to have them look into it. The you lady…read moredemonstrated how to clear the browsing cache, app caches, unnecessary apps that take up memory, and clearing out duplicated videos and pictures. Let's just say after cleaning out over a 100 gigabytes of storage and making room in the upper memory, the phone was back to normal. I did not realize how much clutter I had on my phone. She recommended I do the same every month, or so if I have high usage on my phone, as I do. Thank you iSquad!

Took my IPhone 12 Pro Max in for a broken screen. They…read morefixed it super quick and fixed my charging port issue. Great place, great people!

WORST customer service ever, I've never had such a poor experience in my life. Which is…read moreunfortunate, because I support small self-owned businesses. But you get what you pay for... Went to him for a phone battery replacement. He is local, and honestly, he has low prices ($45 +tax for the battery replacement). He told me that his battery is not original product (ie, not Apple battery). That's fine, I just needed my phone to hold a charge. The new battery he replaced with was WORSE than my old battery. It went from 94% to 70% in less than an hour! I went back the next day, and his mannerism was abysmal. He told me, that's a new battery, must be a problem with your phone processor. I didn't want to risk trying another "un-original" phone battery through him and asked for a refund instead. He begrudgingly refunded $40, minus $5 for service fee. As I was leaving his kiosk, he blurted, "And don't come back." Like why? It was unwarranted, he could've just said nothing and let it be. Of course I wouldn't come back after such an experience. So I left, not only with a faulty battery, but also upset by his rude mannerism. The guy was angry at me for his own faulty product. And then gave me attitude for it... ;( Anyways, lesson learned to not go cheap. Went to Apple Store later that day, they ran diagnostics. Everything is fine with my phone. New battery ($69), and surprise surprise. It works just fine! I would advise anyone to avoid this place -- it's not worth the risk, nor the time and frustration, and overall horrendous customer service.

I've honestly lost count of how many times I've come here - for screen repairs, screen protectors,…read moreand camera lens replacements. They consistently do excellent work, and they're always incredibly fast. One time I even showed up 30 minutes after they had already closed, and the owner still took the time to help me. That level of customer service is rare these days. I can't recommend this business enough.

Excellent service and quick repair! Would definitely trust them again! Great price too!read more

He was more than helpful in fixing water damage to my phone, even though close to closing time…read more Showed me the water inside my phone, dried it out, and told me to stop by after weekend on Monday, if phone still acting weird! Told me how to care for it. Didn't leave anything out for this non-techie!

They are so fast and professional. Owner always has a smile. Great value and business.read more

Highly recommend this business for mobile repairs. They provided the most competitive quote for an…read moreaftermarket iPhone battery replacement via a Yelp inquiry, assuring equivalent performance to an Apple battery and backed by a 90 day warranty. The experience was seamless from start to finish. The technician estimated a 45 minute turnaround, which was executed precisely on time, aligning perfectly with lunch reservations across from the kiosk at HaiDiLao. Post repair diagnostics confirmed optimal functionality, restoring the battery capacity to 100% from a degraded 76% state. The staff was professional and friendly, and the device now operates like new. Exceptional service and execution.

So quick and great service. I tried to get my screen protector repaired at the Apple Store, but…read morethey didn't carry any more for the iPhone SE. Found this place on the Yelp, called, and they fixed in three minutes. Thanks so much! It is in front of the Mac store between Macy's and Nordstrom's