Amazing service fixed my daughters phone quick and very efficient and a good price thanks again

This place is awesome and very likely the most affordable and most effective (e.g., best) phone repair shop in San Diego! I called around several places about fixing the screen of my iPhone 11 and all of them quoted $130-140 or higher (maybe because it was an older model). This iGenius place quoted me $80! That is nearly a 42-43% cheaper markdown from those other places! When I got there, they also said they use the best quality materials and I believe they have a location in Fashion Valley. Also they were super quick and prompt, taking less than 20 minutes to do the job. I give this place my absolute highest possible recommendation! read more

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Friendly and quick customer service, very fair pricing for repair services. Even though our old phone ended up having a mother-board issue and the screen repair wasn't our only issue they def. tried a few different options in an attempt to help us. Easy to find in mall. We would def. come back here in the future. 5 stars from our family. Thank you for the help! read more

Called and spoke with Paul, who was super nice and encouraged me to come in the same day for a quick battery replacement for my phone. Service was fast--finished in about 40 minutes--and reasonably priced. I really appreciate how easy and stress-free the experience was compared to the long waits at other repair shops. Highly recommend! read more

DO NOT COME HERE FOR REPAIRS!!! (Very long story ahead) If I could give these con artists a 0 I would. I came here to have my OLED screen and battery replaced which went fine. I even tipped generously for their work. I don't live in the San Diego area anymore so I couldn't come back for a warranty fix. After I saw how they re wired my phone, I wouldn't want a warrant anyway from them. Within a day I can hear my new battery flopping around in my phone. Not only did they put the wrong battery in my phone, they also didn't even screw in the hardware correctly the hardware just ran loose. Within a month my screen went out due to the damage from the loose battery. When I took my phone to apple they we're shock at how much was undone. A $300 fix turned into a $1190 new iPhone. Thanks so much "Geniuses". read more

These guys know what they're doing. Apple wanted almost $400 to repair iphone 12 pro max cracked screen. IGenius repair has screens for a fraction of that amount! Their quick, knowledgeable, friendly, and do excellent work! Took maybe 30 minutes and was able to go do some window shopping since it's located in UTC. I even had a few follow up questions, called them, and they were very helpful! These guys rock! read more

they charged me $100 for a iPhone front screen repair in which they permanently damaged my iPhone beyond repair. they use faulty parts that are not official Apple products and are incompatible with Apple devices. My face recognition on my phone no longer works since they "repaired" it. Do not believe the high ratings, protect yourself and your devices. Do NOT do business with these shady crooks. wish I could give -5 stars! read more

Absolutely amazing customer service. Completely diagnosed my phones problem for free in under 20 minutes. Would 100% recommend to anyone!

This place is great. I was quoted $150 one the phone to repair the charging port on my iPhone 13. When I got there the technician inspected it, got some small tweezers and removed a tiny piece of metal from the port. Problem solved, no charge! Thanks read more

Had my iPhone camera replaced. Only took 45 minutes (as stated by the technician) and the price was exactly as quoted. No hassles, just took the phone and fixed it, seamless experience! read more

If you are looking to fix your phone or change protection screen on your phone - look no further. I purchased a protective screen in a mall in Fashion Valley for about $40 and was informed they have a sister store at UTC mall if I ever need to replace it for only $10... they did not.. I got scammed.. Sad I approached Igenius repair shop to see if they could swap out my screen protector. Not only were they able to do it on the spot but also they did not charge me the full amount but honored what the other store promised - $10!! Such an outstanding customer service. I hope my screen protector stays intact, but if anything I have a stellar place to go to if there will be a need read more

Only took 20min to get my iPad fixed. It's a kiosk in front of the hotpot place and near Zara. Great customer service.

I received assistance from a woman (I don't remember her name) who was working there. She checked my phone's battery and screen to determine if those were the issues. Since they were not, she recommended a few other places that specialize in fixing iPhone motherboards. She didn't charge me for her assistance and was very friendly and helpful in guiding me in the right direction. read more

Quick, helpful, and fairly priced. Phone was tossed by my (ex)girlfriend which resulted in a crack and minor bend to the phone. I was in the area and needed a quick fix. I gave them a call and was promptly assisted with the price and everything. Even a text message to tell me where to go. When I arrived the person assisting me was very helpful and knowledgeable. He told me the phone was indeed bent and it might not be repairable, but if it is, it will be fixed. After I went shopping for 30 mins I came back to a fixed screen. He made me double check that the screen, camera, wifi/Bluetooth was working and that I'm all good to go. I also had a 3 month warranty included should anything go wrong (besides another cracked screen). I will admit however that there are a couple drawbacks to this new screen. The touch isn't as accurate as the original, meaning sometimes a swipe or a click isn't suppose to happen when it is if that makes sense. Also the coloration is a bit off, a little more on the warmer - yellow side as opposed to True Tone's. Keep that in mind should you decide to go with an aftermarket screen. read more

listen, I don't do much yelp reviewing, but this was the most horrible experience in my entire life. They charged me $250 for a singular iPad repair as if that isn't bad enough it was only the front screen! So I'm going to be rating this place absolutely zero stars on multiple accounts because I never help you unless it's extremely good or extremely bad.. They broke it. They broke it. They broke it. They broke it even more. They broke it even more. They broke it even more. Don't come here. Absolute ass read more

My phone FLEW OFF A ROLLER COASTER and looked shattered beyond repair BUT Pavel fixed it for me in less than an hour! More to the story: they were very responsive via call and text (they answered on the first ring and then proceeded to text us directions and how to find them!!), honored the quote they gave us and had my phone fixed in under an hour. Went to UBreakIFix first and the cost was outrageous ($259 for a shattered screen). This place was less than $80 and half the repair time. Just amazing work! So thankful we found them! Great work, Pavel! read more

iGenius Repair - BEFORE. The result of my phone flying off me from a roller coaster (thankfully no one but this little guy got hurt) - Mobile Phone Repair Near Me - San Diego, California

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My go-to spot for fixing an iPhone. They are up front about pricing, how long it will take, and what they will or won't fix.

Went here to get my phone repaired after dropping it in the pool. Guy was super nice and spent an hour trying to fix it but my phone was beyond repair :( he didn't even charge me for his time. Great customer service and would come back in the future for other phone repair needs read more

Paul at iGenius Repair is absolutely awesome. Literally 20 minutes after I dropped off my old iPhone he was able to direct me to what needed to be done. I am deeply impressed with his amazing work ethic, kindness, and knowledge. Paul is absolutely awesome. Highly recommend. read more

Based on other reviews, we decided to give iGenius a try. They were very friendly, quick and easy. There is a 90 day warranty which is nice. But the true rating of the repair will be if it lasts. We will see! So far, so good! read more

Quick and Easy! They even gave me a coupon for other phone materials like a case and etc. I went to a few shops and 30min later I come back and my phone looked like new! Happy with the service read more

I have cracked a few iPhone screens and always take them to iGenius Repair. They are always very courteous, helpful and priced fairly. They are also usually very prompt with their service. They do not heavily upsell you on unnecessary items. I trust them with my phone. They always do a great job. I have never had any issues with their repairs. I highly recommend them. Tatiana is a genius. read more

I highly recommend anyone needing iPhone repair or screen replacements to go to iGenius phone repair at UTC, probably the best service I've ever received from any business, excellent communication, the cheapest price is around yet 30 minute turnaround time and quality screen replacements better than OEM, they are open seven days a week. I called for a quote and same day had my phone repaired in 30 minutes While I walked around UTC, their shop is easy to find, they are following all of the Covid safety protocols and the staff is incredibly friendly, genuine, and professional. No need to look elsewhere for screen replacements go here then we might go to going further as I'm certain I will need their services in the future unfortunately in this day and age lol read more

Towalked up... I didn't say a thing... I held up my busted phone and dude said "I can fix that." 20 minutes later my phone was good as new! Go see these wonderful gentlemen for your busted screens. You will not be disappointed! Update! Had more phone drama because my cat likes to send my phone flying off of my desk! These guys rescued me again and set me up with a cat proof otterbox... the cats don't let me have nice things . As always so friendly and professional-I recommend these gentlemen for your phone repair needs. read more

iGenius Repair - Excellent phone repair peeps! - Mobile Phone Repair Near Me - San Diego, California

Great customer service! I had a camera lens cover that I could not get out myself and they kindly helped me take it out in seconds!

Fast, efficient and friendly. Would recommend for a quick repair. Staff was very helpful read more

My son dropped my mom's iphone and cracked the screen. Needing a quick fix cause there were sharp edges, I remembered this stand in the mall. Responded to a quote request in minutes. Went there, job was done in 40 minutes. Quick and simple, didn't have to wait and wait in the apple store and overpay. In addition, the front camera was kinda not working, possibly due to the cracked screen. It totally didn't work at all after, but the tech replaced and repaired it no charge! I remember going to the apple store previously to get the same thing fixed for way more than it should have been. Highly recommended for your all apple repairs!! Thank you! read more

Very transparent, easy to find, and prompt customer service. They offer original quality parts and 25 minute window to fix my iPhone. Would recommend best quote found for my iPhone X repair read more

iGenius Repair - Mobile Phone Repair Near Me - San Diego, California

After getting my IPhone screen repaired by Paul, I knew I had to come back for a battery replacement. The quality of service speaks for itself. My phone felt like brand new. To me, it is now brand new! Because of the nature of my work, I'm often busy and find it difficult to find time to service assets these days but upon calling iGenius, Atlas the manager ensured me that it was possible to fit me in much later in the evening. From management to staff, all I can say is that I am a very happy and satisfied client. Paul, Al, and Atlas were all so helpful and customer service oriented. It's no surprise iGenius is a highly reviewed and sought out business for iPhone repair. I will recommend this place to my friends and loved ones. Excellent expertise and team. read more

Great service, fast fix and super convenient because of it's location at UTC mall. We were able to drop off phone, have lunch and return afterwards and phone was ready! read more

Such great service and I highly recommend going here to fix your devices! I messaged them on yelp to get a quote and they responded right away! The price was competitive and I was able to come in right away and they got it fixed in less than 30 minutes! Thanks for saving my phone guys!! read more

He gave me the wrong size screen protector, when I went back to him regarding the problem he told me that the screen protector is the wrong size and he did not gave me one that's smaller, bad customer service. Will never go for any repairs again. Now I have no screen protector. 0 star from me. read more

Fvcked my screen this morning, gladly getting it repaired at iGenius! Fast and reliable. read more

iGenius Repair - Mobile Phone Repair Near Me - San Diego, California

I called in just to receive a quote for a camera lense repair on my iPhone 13 and the guy I spoke with was extremely short with me to the point he became downright disrespectful. Absolutely unimpressed and will not be bringing anything into them. read more

It was a quick fix for my screen and a good price. They were nice too! Highly recommend!!!

Repaired my iPhone 7+ looks good Pretty quick repair and reliable source Price was reasonable read more

Excellent. Speedy and reliable service! Came in at 5:45 and was out by 6;10 to get a screen replaced on iPhone 6s Friendly folks. Competitive price. read more

This genius dropped her phone. again. on a holiday weekend. Thank Goodness for iGenius Phone Repair! They fixed my phone for a great price in about 25 minutes. They offer a 50% discount on new cases as well. Highly recommend! read more

This place is good and honest. Especially the manager has best customer service mind. He will do everything to make best experience. I am a regular customer here, and they never let me down. 2 guys there are so nice , professional and friendly. Iphone 6 battery replacement- good price and fast service Iphone 8 broke screen replacement- excellent service make sure if you want to replace the screen ask them for the best quality one it might be few bucks more but it worth the quality. Mona read more

Extremely happy with the phone repair, communication, and price/value. Very efficient system of getting a quote via text as well as directions to the kiosk. A gentleman fixed two phones for me in under an hour, and was very friendly and genuine. Both phones look and function like new. Highly recommend and will be going back myself! read more