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    Ultimate Wireless Solutions - San Diego

    4.8 (4 reviews)
    Open 10:00 am - 10:00 pm

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    2 years ago

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    Matt S.

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    4 years ago

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    4 years ago

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    4 years ago

    Great service and quick fix when I brought my pixel phone in for a battery replacement. Would recommend if you need your phone serviced.

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    Indiana Phones - IS YOUR iPHONE BATTERY SWOLLEN?

    Indiana Phones

    (158 reviews)

    Pacific Beach

    I was in panic mode when my phone fell into the ocean while visiting San Diego...traveling without…read morea phone is the worst. I found Indiana Phones and I'm so glad I did. Karen at the front desk was super friendly and explained everything clearly, including their $45 water damage diagnostic (which goes toward the repair). She recommended a cleaning + possible screen replacement based on the situation. I went ahead with it, and 2 hours later my iPhone 17 was working like nothing happened If you need iPhone water damage repair or an honest phone repair shop in San Diego, I highly recommend Indiana Phones!

    DO NOT BRING YOUR PHONE HERE…read more Will do whatever they can to not honor their warranty. Read this before trusting them: I had a very frustrating experience with this shop and feel obligated to warn others. Less than 30 days ago, I brought in my phone after it had been run over. Before agreeing to any repair, I was very clear: I only wanted to pay for a new screen if they were confident the phone would fully work afterward. The co-owner assured me they would check everything beforehand and confirmed there was a 90-day warranty. She specifically told me that as long as I didn't break the screen again, I'd be coveredt and just to make sure I put a case on it right away. So I allowed them to fix it and paid once they had. (She said she had checked the cameras, and other functionality when I picked it up and said that she was surprised she fixed it/ everything worked she just Ben said she FaceTimed her partner about it and that I was lucky) I trusted her word and was honestly stoked it was fixed and moved forward with paying. Issue #1 (within 5 days): My phone screen suddenly went black, but Siri still worked and I was receiving texts. I brought it back, same lady was there, and she said she'd look at it and to come back in an hour. When I came back, she said it just needed a reset and told me "this sometimes happens with iPhones" and ultimately showed me how to reset it myself if it happened again. This happened 2-3 more times but each time the reset worked so I wasn't too concerned about it Issue #2 (within ~2 weeks): The I noticed the front camera didn't work when I went to use FaceTime. At this point, it was clear something wasn't right, and tried to make it a few times one on the weekend... they were closed & a few times during the week but missed the window because they are only open weekdays 10-5 & it wasn't easy to get there without missing work Issue #3 (about 3 weeks after getting it fixed): I put my phone in my pocket as I was walking into the store, when I got back to my car & pulled it out. I realized I now had multiple lines going down the screen. This was the final straw & made sure I blocked off time on my calendar/ left work early for the next week (that was today - day 29). That's when things went downhill. The same employee who sold me on the repair & warranty now claimed the issue wasn't covered. She said it was an LED problem & insisted I must have dropped the phone again--even after I repeatedly explained I hadn't. She then FaceTimed her partner even said & opened with, a customer brought there phone in with lines down the screen (didn't mention the other things tha had led up to that/ the trail that this phone wasn't salvageable... I then explained all of this to him & no joke this guy says "We're in PB--if we honored the warranty/ believed every time someone came back with an issue, we'd be out of business." I was then like " do a lot of people bring there phones back within 30 days" & he was like "it's PB it's full of a bunch of drunk kids. What do you think?" lol pretty wild thing to say from a business owner in PB. That response alone tells you everything. I reiterated that there was a pattern here : multiple issues in a short period, including one (front camera) that never worked properly after the repair, a screen that kept shorting out that I brought back & was told it wasn't a big deal, and now the lines (which of all the issues is the only one not covered). My original concern was that the phone might not be salvageable--& that's exactly what I tried to avoid by asking upfront. I was reassured at the time, but clearly that assurance meant nothing. Instead of honoring the warranty (on day 29 of 90), they offered to "discount" another screen replacement to just under $300. No Shot. (The audacity of trying to get me to spend another $300 when OLED screen kits are $120 & make money off of me after all of that is wild) Bottom line: This business will tell you what you want to hear to get your money, then avoid responsibility when things go wrong. Their warranty is vague, inconsistently applied, and not honored in good faith. Learn from my mistake--take your business elsewhere.

    Ultimate Wireless Solutions - San Diego - mobilephonerepair - Updated May 2026

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