Frontier has been the best internet service company that Ive been with by far! I have a 2 gig…read moreinternet plan for a 2 bedroom 2 bathroom floor plan. I noticed my bill went up $15.00 and reached out to Frontier and spoke with Tanasha. She was so wonderful and I had such a great customer service experience with her. Tanasha helped me receive a far lower price than I have before. Thank you for being awesome! I recommend going to Frontier any time especially if your area services this company.

1/5 -- Extremely frustrating experience…read more My Frontier internet went down around 1 PM and has now been out for over 9 hours. I work from home, so this outage caused me to lose 4 hours of PTO and I may now have to drive into the office tomorrow because my service still isn't working. What makes this even more frustrating is the complete lack of accurate communication. I tried contacting support and waited forever without getting connected to anyone. I also tried their outage text service and received no useful response. Then, when I finally got Frontier's online outage checker to work, it told me "Outage resolved in your area" with a resolution time of 12:00 AM on August 20 -- even though my internet didn't go out until approximately 1 PM on August 20 and it is STILL not working. I understand that outages happen. What I don't understand is leaving customers without service for hours while providing inaccurate information and making it incredibly difficult to get an actual update or speak with someone. For a service that people rely on to work from home, this has been incredibly disappointing. Frontier needs to do a much better job communicating with customers during outages and providing accurate restoration information.

bottom line: I recommend people to NOT get 5G or 7G…read more i have been paying for 5G service since it was started in my area and initially it was great. over the last month or so i have not been seeing higher than 3G. normally around 2500. had a tech come out and determine that the problem was in the backend (frontier gateway or beyond). The tech stated he had to create an internal ticket and so the ticket system closed the ticket. I am now going through many people trying to get support from someone that knows more than "reboot your router". I am thinking of downgrading to 2G since they seem to know how to support that speed. I recommend people to NOT get 5G or 7G

Shady company. Horrible tech support. When I canceled the business and ported my main office…read morenumber, they told me nothing about the other 4 lines being their own individual accounts and that I needed to cancel them as well and so Frontier kept billing me for the "backlines". And no one told me when I opened the account with Frontier that each line is its own separate account. You can't convince me this wasn't intentional and manipulative. Call Spectrum. I am with them now their service is top notch with clear communication and excellent support team.

The staff really helped us work through some issues with her phones as we were upgrading. It is a…read morelittle complicated in the tech world these days, but they walked us through. It helped us load all the programs so big thank you.!!

The automated system hung up on me multiple times. After I was trying to call to speak to someone…read morereal! When I finally got through the lady was great to speak to. No problems after. At&t have had other issues and have been frustrating to deal with all in all with raising rates. Terrible.

There are a lot of people that have had poor experiences with AT&T U-verse. Ours was exactly the…read moreopposite and I hold our serviceman/installer in the highest regard. Thank you, Teerohn. Having recently had a bad experience with AT&T Digital Life, so bad to the point that we decided to go with ADT instead, I was pleasantly surprised and thrilled to have AT&T prove their high standards and professionalism with Teerohn in regards to the U-verse product installation. He explained what he was doing throughout the process, he communicated effectively and efficiently, we had a few laughs, and he worked really, really hard. After the hours of setup followed by testing, he then walked us through the devices and the setup, as well as making sure that all our needs had been met in regards to placement in the home. Thank you for all your hard work, your professionalism, and for making sure that we had internet on day one of the move-in. Teerohn, you are a credit to your company. If everyone had an installer as great as you, maybe some of these 1 stars would move to 4 or 5. Thank you. Evan and Carl

I live in an apartment complex that is prewired with fiber cable. AT&T replaced the previous…read moreinternet service about 2 months ago. My installation was done on the first day available. There was a small glitch when the service was disrupted in the first 24 hours but it was quickly fixed. The problem I am having now, is that I have moved into a larger apartment in the same complex. Unfortunately, AT&T made me make an appointment for a technician to do an installation today, September 18, 2026 between 8:00a.m. and 9:00 a.m. I waited and heard nothing from AT&T. So I I called them at 10:45 and after about 30 minutes on the phone, I was informed I had cancelled the appointment. My account page on AT&T's web page shows the appointment is still open. Now I have to wait 4 more days to try to get Internet installed. BTW, I am paying for internet service through my apartment even though there is NO service. Lesson learned: CALL AT&T every day to confirm you still have an appointment, otherwise, they might just cancel it for you. If I could get another service and NOT be paying for AT&T's poor tech service, I would switch in a heartbeat. Now I need to write a review on my apartment web site saying how useless AT&T Internet service is.

Great service and fair prices! No issues and helped resolve a problem that has nothing to do with…read moreantenna.

Good folks; imprecise results with antennas, but they do what they advertise. Recommended without…read morereservation.

Man was I relieved when I had to move and Spectrum assured me it would be no problem. I was…read morethrilled to learn they were delivering equipment the day of my move in so that I could have internet set up. I placed the order on 9/10 and I was moving 9/20. Although I must admit I was a little trepidatious, I confirmed my order the next day where I was made to feel comfortable and confident that my order would indeed show up on the date of my move in! I just needed to wait for the shipping order and I could track it, no problem. As the day to my move in got a little closer I began to get a little nervous I wouldn't have my equipment. Luckily I talked on chat and on the phone 2 days before my move in where I was reassured I would be receiving my equipment on the day of my move in. Thank goodness. You see, I normally have little faith or success in people doing jobs I pay for or telling the truth about services. Luckily, Spectrum assured me they were different. Perhaps my outlook on life was mistaken, and maybe this company was reputable and did what they said they would do after all! Silly, grumpy, doubting, me. I need to have a more optimistic outlook on life. Moving is always especially stressful so I'm glad this company has my back. Today, the day before the move in, I received that confirmation tracking email. Relieved and assured I happily opened the email to find that everything every single customer service representative (4 different ones) had told me was indeed a lie and I was right to be apprehensive. My equipment is now being delivered days after the move in, surprising me in the least. Just another company lying to their customers and refusing to do their jobs. Thanks Spectrum, for absolutely nothing. 0 out of 5 stars.

Spectrum as a company is absolutely terrible. They are the most conniving company that I have ever…read moredealt with and I am so glad to be switching to Optimum. Hopefully I'll finally get customer service that doesn't want to argue with the customer and that doesn't lie about products and services.

Kwame and Eric were amazing. Ran power to behind four TV without trouble and protecting walls. And…read morealso hung this extremely difficult motorized mount above fireplace. Don't bother looking elsewhere. Hire Hang Pros for great service and a fair price.

Super responsive and flexible with scheduling. Also very prompt. Kwame was a true professional and…read morewalked me through my options for installation (tv mounts). He was very informative and used facts to help me make decisions on where to mount and what equipment would work or not. Truly recommend them!

Empire answered my inquiry looking for a media room service provider promptly on Yelp and were able…read moreto work around my less than spectacular schedule as a teacher to find a time that was suitable for me that would NOT require me to put in for a hard to find these day substitute teacher. When the plans for the proposed install of a replacement for my 4 zone audio system and relocation of the hub, was determined that it wouldn't be an easy rework, based on their inspection of existing speaker wiring, they were able to suggest an easier solution, while still giving me a choice of a more involved and expensive alternative to reroute the existing wiring to a new room I had originally planned. They installed a new Sonos system 3 amp setup I had ordered from Amazon, to replace an existing HEOS Drive 2. Even though they do a lot of HEOS installs, and could have provided me with a replacement instead, unlike other potential services, they were happy to install the Sonos system and shared with me their thoughts on the merits and benefits of it versus the HEOS system it replaced. They walked me step by step through the setup of a Sonos account, naming the amps and pairing of the amps to the app on my phone. They made sure that everything connected easily, worked properly, and showed me how to use the amp to turn on each of my zones, and operate them separately and in combination with one another. They made sure I was happy with the connection and sound quality in each of my 3 zones. I also needed them to fix the LED backlighting on my 110" screen in my media room- it had been flickering when it did turn on, and frequently not turning on at all in response to the programming on my MX-780 universal remote. I had even bought a string of replacement LED light strips to replace this evidently malfunctioning one, as I was sure the were toast after 5 years. Instead of just replacing them, they troubleshot the existing set, determined it was merely a busted power block and cord, and then replaced those items only with supplies they had on hand. They also noticed that my universal remote still had AT&T Uverse programmed on it and not the Direct TV I've had for the past 3 years. They suggested I could update it and get rid of the extra Direct TV remote- and although this was a no-brainer in hindsight- I was so preoccupied with the other two projects that I hadn't even thought of how annoying it has been to have to use a 2nd remote to watch games! Picking up on my needs and doing what's best for the client, even without being asked, and fixing something that would have been more expensive, taken more time, and ultimately made them more money, if they had followed my instructions and just replaced it, were two hugely impressive displays to me of the integrity, honesty, and commitment to excellence these guys provide for their customers. When all was said and done and the time and work for the install ended up being much less they their original online estimate based on the information I provided them, they informed me it may take a few days to refund me part of the difference from the deposit I had prepaid prior to their visit. I was so blown away that they felt they owed ME money and with their attention to detail, polite service, intuition on addressing needs I had not even considered, and the quality and care of fixing all that I had requested, that not only did I tell them to keep the full deposit, but to please go ahead and charge me the remaining balance and the full amount of their original estimate. Although I am just a teacher on a pretty meager budget, I recognize the value and quality of what Empire was able to do for me, and I was already prepared to pay a bit more- as estimates online based on client info and sight unseen, can only be so accurate. So, getting everything completed, slightly different than I had originally imagined, but still in a manner that reflected my needs for this install, plus saving me money on another task and including additional unrequested but very welcomed related service, all in a helpful and polite manner, is rare these days and in my opinion a bargain for my original estimate. I paid what I expected to pay, and ended up with so much more- definitely exceeded my expectations! I can't recommend a better business to service your home theater, home sound, or audio/visual needs! If only Empire had done this install originally when we built this house 5 years ago instead of the crummy, corner cutting outfit that worked with our builders that we were forced to use..... I am looking forward to using them again in the coming weeks for similar MX-780 repairing and replacement for my in-laws for a project they've been needing help with for the past few months. Empire was amazing!

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

This guy and his crew did the most excellent work I've ever experienced. They went over and beyond…read moreanything you could expect, They will help you every step of the way.

Fantastic service, Raul did the best and cleanest installation of 6 Unifi Protect G6 cameras as…read morewell as organizing our Networking closet. We went with him because he had a detailed plan and communicated exactly how he would run the wires so we knew what to expect. The end result speaks for itself. Would not hesitate to hire him for future projects!

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.