Frontier has been the best internet service company that Ive been with by far! I have a 2 gig…read moreinternet plan for a 2 bedroom 2 bathroom floor plan. I noticed my bill went up $15.00 and reached out to Frontier and spoke with Tanasha. She was so wonderful and I had such a great customer service experience with her. Tanasha helped me receive a far lower price than I have before. Thank you for being awesome! I recommend going to Frontier any time especially if your area services this company.

1/5 -- Extremely frustrating experience…read more My Frontier internet went down around 1 PM and has now been out for over 9 hours. I work from home, so this outage caused me to lose 4 hours of PTO and I may now have to drive into the office tomorrow because my service still isn't working. What makes this even more frustrating is the complete lack of accurate communication. I tried contacting support and waited forever without getting connected to anyone. I also tried their outage text service and received no useful response. Then, when I finally got Frontier's online outage checker to work, it told me "Outage resolved in your area" with a resolution time of 12:00 AM on August 20 -- even though my internet didn't go out until approximately 1 PM on August 20 and it is STILL not working. I understand that outages happen. What I don't understand is leaving customers without service for hours while providing inaccurate information and making it incredibly difficult to get an actual update or speak with someone. For a service that people rely on to work from home, this has been incredibly disappointing. Frontier needs to do a much better job communicating with customers during outages and providing accurate restoration information.

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Just as the other reviews said, David was so kind to talk over my Wifi issues with me on the phone…read moreand he came up with a simple connection solution -- that worked! He knows what he is doing and I heartily recommend him for your Wifi issues.

He ran a line from the router to the garage and put an access point out there, since that's where…read morethe signal used to die. A few weeks later my wife couldn't get her laptop on it and called the cell number he'd left on the fridge. He picked up, walked her through it in about five minutes, no call center. Turned out the laptop was still hanging onto the old network name.

This place is great! Maria is the best and she goes above and beyond to help a customer…read more She's friendly and when my anxiety was starting because my last phone company was being a real pain, she was calming. If you want great service at cheaper prices, go to this store!

Spectrum has one of the worst customer service experiences I have ever dealt with…read more I clearly informed them that I was moving, yet they transferred my account anyway without proper authorization. I later canceled the service, returned the equipment directly to the original location, and confirmed everything in person. Despite this, they still billed me and continued the service as if nothing had changed. After multiple calls, I was escalated to a manager who assured me everything had been resolved. However, I am still receiving emails and calls regarding a service I no longer have and did not authorize to continue. There is no reason I would choose to keep paying $256 a month for inconsistent service and ongoing administrative errors. At this point, I no longer want or need their service, and I strongly regret my experience with this company.

I have Brightspeed DSL service over a broadband telephone line in Kaufman TX. My Internet went down…read moreon July 3, 2026. It is now July 29th. My neighbors are also impacted. Brightspeed has repeatedly said they will have the outage fixed within a few business days, but service is never restored. It was unbelievably slow before the outage, up to 10 mbs per second. Yes, that is correct, not gigabits. As punishment, they should make all their executives go without Internet for a month no home security, no streaming, unable to print important documents, etc. I'm thankful for my pay as you go cell or I wouldn't have anything. Brightspeed totally SUCKS!!! They treat their customers shamefully!

Brightspeed is the worst internet service provider. Service is out in my neighborhood and the…read moremultiple customer service representatives I've talked to in the past 24 hours don't seem to care and don't seem to be able to do anything about it. Brightspeed said they would have the outage fixed today by 5 PM but that did not happen.

There are a lot of people that have had poor experiences with AT&T U-verse. Ours was exactly the…read moreopposite and I hold our serviceman/installer in the highest regard. Thank you, Teerohn. Having recently had a bad experience with AT&T Digital Life, so bad to the point that we decided to go with ADT instead, I was pleasantly surprised and thrilled to have AT&T prove their high standards and professionalism with Teerohn in regards to the U-verse product installation. He explained what he was doing throughout the process, he communicated effectively and efficiently, we had a few laughs, and he worked really, really hard. After the hours of setup followed by testing, he then walked us through the devices and the setup, as well as making sure that all our needs had been met in regards to placement in the home. Thank you for all your hard work, your professionalism, and for making sure that we had internet on day one of the move-in. Teerohn, you are a credit to your company. If everyone had an installer as great as you, maybe some of these 1 stars would move to 4 or 5. Thank you. Evan and Carl

I live in an apartment complex that is prewired with fiber cable. AT&T replaced the previous…read moreinternet service about 2 months ago. My installation was done on the first day available. There was a small glitch when the service was disrupted in the first 24 hours but it was quickly fixed. The problem I am having now, is that I have moved into a larger apartment in the same complex. Unfortunately, AT&T made me make an appointment for a technician to do an installation today, September 18, 2026 between 8:00a.m. and 9:00 a.m. I waited and heard nothing from AT&T. So I I called them at 10:45 and after about 30 minutes on the phone, I was informed I had cancelled the appointment. My account page on AT&T's web page shows the appointment is still open. Now I have to wait 4 more days to try to get Internet installed. BTW, I am paying for internet service through my apartment even though there is NO service. Lesson learned: CALL AT&T every day to confirm you still have an appointment, otherwise, they might just cancel it for you. If I could get another service and NOT be paying for AT&T's poor tech service, I would switch in a heartbeat. Now I need to write a review on my apartment web site saying how useless AT&T Internet service is.

The staff really helped us work through some issues with her phones as we were upgrading. It is a…read morelittle complicated in the tech world these days, but they walked us through. It helped us load all the programs so big thank you.!!

The automated system hung up on me multiple times. After I was trying to call to speak to someone…read morereal! When I finally got through the lady was great to speak to. No problems after. At&t have had other issues and have been frustrating to deal with all in all with raising rates. Terrible.

Switched to this provider recently. The setup took a bit longer than expected, but since then the…read moreconnection has been stable with no major issues.

I was looking for an internet provider and came across this fast, reliable company in Deep Ellum,…read moreDallas! I have 1Gigabyte at a FLAT and CHEAP rate! Couldn't choose a better service!

We have had problems with latency and inconsistent speed. AT&T always comes and says all is fine…read more Ben and a team member came to the house and did a thorough troubleshooting--something ATT never does as they're only responsible for service to the house. We have a lot going on with smart devices, many devices, TVs, and gaming. He pinpointed some areas where the devices weren't getting optimal speed, listened to our specific needs, and devised a plan. Value was great and frankly he is likely under-pricing himself. Highly recommend if you have problems with your home network.

From the owner: At RMK Network Cabling - Data Voice Fiber, our mission is to provide top-notch cabling solutions…read morefor outfits of all sizes. We strive to keep businesses connected and productive. Our team of experienced cabling professionals have expertise in a variety of areas, including- Voice, Data & Fiber. From new construction design and buildouts to adding and repairing of existing CAT5E/6 and Fiber cables. We take a personalized approach to each client's needs, working closely with them to understand their unique challenges and develop customized solutions.

Donna has been a huge help to me. Whenever I've had an issue, she's always been there to support…read moreme. She's consistent, answers the phone every time, and as someone new to Dallas, she's resolved every problem I've run into quickly. I really appreciate all her hard work.

To start, the internet they provided for me in Sherman TX, was excellent. 2 gigs up/2 gigs…read moredown....crazy fast. Never once had an outage in the roughly 10 months that i had the service, so I never had a need to call about anything service or outage related. Excellent product. When I signed up for NT Fiber, it was the only option allowed in Sherman Park Village, a then brand new apartment complex in Sherman TX. I would have liked to stay with Sparklight, since I'd been doing business with them for over a decade at that point. When I signed up I was told that I could receive a bill in the mail and send a check as payment each month, as I preferred. That turned out to be untrue. After the first month or so when I received an email about nonpayment, it turned out they had to have a card on file, and charge it each month. Not the end of the world, just not what I was told. I bought my first home about a week ago, and got moved in this past weekend. I opted to go with Sparklight instead of NT Fiber. I started calling yesterday, the 23rd of March 2026, at about 9:18 a.m. I just got a call back today the 24th of March 2026, at about 2 p.m. I probably called 30 times or more, trying to get someone on the line to cancel my service. Left multiple messages. At 12:19 today I sent an email, detailing how many times I'd called, and asking for my service to be cancelled. About 1.5 hours later, I got a 1 word response from a Bobby with NT Fiber. "cancelled" I was going to flame the company pretty hard about that, but about 15 minutes later I got a phone call from a Rachel, with NT Fiber. She was perfectly pleasant, relayed that my service had been cancelled, and all payments stopped, and thanked me for being a customer. I told her I had been seconds away from a nasty review, and that a Bobby had left a single word response to my email. She told me that a stomach virus, or something like it, had torn up their office and that they were on a skeleton crew. Understandable. I'm leaving a 3 star review. It's not a 1 star because Rachel called me and was polite and professional, and overall the experience was pretty good with the company, and in my case at least, the product was phenomenal. It's not a 5 star, because it took me over 24 hours, 30+ phone calls, and 1 email to get a response from a company whose hours are listed as 24 hours a day. And I feel I was intentionally misled about the billing process at the start, back in June of last year. Hope this review helps someone.