I had the best service today at this T Mobile today. Aiden helped me so much with setting up my new…read morephone, resetting my old phone, and telling me information about the features on my new phone. Great experience!

T-Mobile is a great company. But this store has only inexperienced representatives that don't know…read morehow to add down payments to phones or get your new phone in a timely manner. They said my phone wouldn't come for 2 months. I saw the delivery date. Save your time and effort by calling T-Mobile customer service instead. Place your orders there. My phone came within 2 days of ordering over the phone. Much more experienced reps who are also very attentive and explain things better. They know how to do the right job. They'll even call you back if there's a line so you can do your own thing and not waste time sitting in the store waiting behind several people just for an inexperienced rep to not be able to do what you need them to do.

My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

Manager lied to me about my device's trade-in eligibility. Felt like he wanted me out the door so…read morehe could go back to what he was doing. Went to the Midvale store and completed my trade in 5 minutes.

Worst customer service ever! We were the only ones in the store and he kept answering the phone…read moreinstead of helping us with new phone lines. I want a manager to reach out to me. He complained that his manager doesn't want to do his job and that's why he has to answer the phone calls and talked to them for 6-7 minutes per phone call he answered! Absolutely unprofessional and unreasonable!!

It's not the store but AT&T as a whole. I had two phone lines which I disconnected at end of…read moreJanuary. I continued getting a bill which I did contact them and they said my account is closed and zero balance. I tried several times to contact att and was extremely hard getting through to anyone. I went into store and employees where very helpful and could see I closed my account but person on phone who manager of store was speaking to was rude even to their own employees as they were trying to help me resolve and could see that person who closed the account didn't disconnect second number at time I didn't it in January. Now att threatening me saying I owe $471 shady company

New Manager Brynn was great. Very helpful and saved us money on our family plan. I would recommend…read morehim for any issues with AT&T

Xfinity has now chosen to take Fox 13 off of out channel choices because they could not compete a…read morecontract with Scripps News. Although I hear their negotiation concerns, I did not have a voice in the nonrenewal (similar to how I don't have a voice in their poor service or outrageous prices). Time to move to Google Fiber like the rest of my neighbors: Xfinity only understands voting with my checkbook!

Probably the worst cellular and phone provider out there. If you cancel their internet services…read morethey then hold your telephone number hostage if you have mobile with them and you can't get a transfer code it's unbelievable and I think I'm going to have to take you to court.

I had my broken screen replaced and power button "fixed" while visiting Utah. A week after having…read morethis work completed, my screen kept going black. I called the staff at tricked out, or fix a phone, who's solution was to ship my phone back. I informed them that this was not an option, as I am a mom, and we do not have a home phone. Oh, the power button "fix" never took, either. I ended up taking my phone to a local spot in sf, who diagnosed the problem as a faulty screen. They replaced the screen, AND charged just $90 as opposed to the $159 I paid for fix a phone to install a faulty one. I spoke with manager Robbie, who agreed that he would refund my money for their faulty work. I mailed the screen back two weeks ago, and have called and emailed multiple times. Each time, Robbie has said he will talk to his manager and get back to me. So, I spoke with said manager today. Wow. First, he stated that he "just heard about this matter" when I have been calling for weeks. He would not let me speak, kept interrupting me, and said he would not agree to the terms previously promised. So, they have their faulty screen in their hands now, and still refuse a refund. What shady business operators. Please avoid this place. They are overpriced, do terrible work, and have absolutely no concept of customer service.

It has been a very long time since I have had a customer service experience that left me saying…read more"Wow!" Fix-a-phone in Cottonwood seriously exceeded my expectations in every way. They are very affordable, but even more importantly they were fast, and did everything I could have hoped for and a little bit extra. There were a couple of hardware problems that required me making multiple trips back to their store, which normally would be aggravating, but these guys handled it so well and were so cool with me (not to mention the perks and extras that they threw in) that I would gladly do it all over again. Tony especially was awesome to work with. Cheerful, detail oriented, and a man of his word. I can't say enough good about these guys. I would gladly drive past 10 of their competitors to do business with them again. I hope I don't break any touchscreens anytime soon, but if I do, I know exactly who I'm calling. Thank you Tony, and thank you Fix-a-Phone!

Had a great experience with Charles and his team getting my macbook screen fixed. They turned it…read morearound so quick, within a couple of hours, quick. I had fully intended on a few days drop off. The price was clearly communicated and held up by their team and I couldn't recommend them more for any tech issues. I paid $375 for a replacement + labor, not certain how that compares but worth it simply for the ease and convenience.

Charles is quick and responsive to calls and texts. Runs a good shop and is fair priced!read more

Wobot (Alvaro) is an awesome service, very fast, convenient and reasonably priced…read more Alvaro is an expert in what he does, and I will continue to bring my devices to him whenever I am in the SLC area.

I am pleasantly surprised at how well this gentleman handled my cell phone repair needs. Not only…read morewas he knowledgeable and professional he also was extremely friendly and pleasant to work with. I would recommend this business to anyone and I am delighted to know I can count on him in the future.

Manager Mateo is the worst. Poor customer service and treats customers with disrespect. Came in to…read moreexchange a product, for exactly the same product but just different color and was told I would have to pay more despite being in my exchange window per Bestbuy Customer service, who also confirmed this could be done. Don't shop at this Bestbuy and go somewhere else. Again Mateo needs to learn some respect and how to treat people properly

Want to return a printer that is defective within the one year warranty?…read moreFORGET IT ! Don't purchase from Best Buy if you care about warranty coverage. I tried to return a printer that is still within warranty period but they said no way, can't take it back. Never will purchase from BEST BUY again. They should rebrand to WORST BUY. Also will file a complaint with better business bureau.