I live in Heber City and don't have many Internet options, but I have been very happy with UBB for…read morethe 10 years that I have lived here. There have been very few problems, I seldom need to reboot the router, and a few weeks ago when a piece of their equipment failed, they were at my home in a few days and replaced it. When I have called tech support I have had courteous service with little to no waiting time on the phone. All Internet providers have issues from time to time, but UBB has been very reliable for me overall.

When I decided to give UBB a try, they scheduled the install within 2 days of my call. They honored…read morean advertised price from a mail flyer that I had received a few weeks earlier. The person I spoke to was friendly and helpful, and not "salesy". The install only took a couple hours and the technician knew what he was doing. He gave great advice regarding modems and routers and how to get started. I rented eero devices from UBB for a couple months, then bought my own when there was a good sale. It was no trouble at all to return their equipment - they came and picked it up. The service has been really fantastic. The speeds are more than we need, and I have a few dozen devices between our phones, tablets, laptops, a home computer, and a collection of smart home devices and cameras. I work from home about 80% of the time and I have no complaints!

I'm pleased with the service and communication they deliver. The installation was complimentary and…read moreI had 30 days trail to decide. Because it's a new concept in Internet delivery I expect a few issues and they are always on top of them quickly. My monthly payment is lower and promised to go lower next year compared to my previous provider.

4 years with Cox and 11 prior years with CenturyLink made me DREAM of a day when new tech & company…read moremindset would free me from constant price increases, frequent service outages and streaming buffering. WELINK IS HEAVEN and I say this based on decades of tech skills and: 1. No modem to rent or buy! Connect 1 Ethernet cable from a little box that Welink installs for free. 2. FREE routers. Welink gives you 2 TP-Link M5 MESH Routers which can cover a 2000sf home and control up to 100 WiFi devices. I currently have 65 connected 24/7 plus 6 more part-time. 3. Speed. Download 500 to 700Mbps, upload same. Good-bye buffering. 4. 2 YEAR $70/mo FIXED PRICE and it goes DOWN after that. 5. Battery backups included (automatic ON during a power outage). BOTTOM LINE: When Welink contacts you offering new service in your area, just say YES PLEASE!

xMission sales rep solicited at our door, despite "No Soliciting" sign. Shoulda stuck to our guns,…read morebut we decided to get fiber thru them. We bought the routers the salesman suggested. They didn't work. We bought higher grade routers as a result. They offered no real improvement over our wireless provider home internet (which is half the price of fiber). The streaming would freeze regularly and speeds seemed no faster than cellular network. Customer service is true to all other reviews. They seemed to care less about our business or helping us, so we canceled within a week. Wish I would've read reviews here before I went with this company.

We have had XMission as our ISP since 2018 when we had our Utopia line installed. It has been by…read morefar the fastest, most reliable, hassle-free internet service we have ever had. When there are issues, which are extremely rare, they are quickly resolved and the company keeps you well informed. No reason to get service anywhere else.

Silicon Slopes Broadband is by far the best choice for internet in my area. It's super fast and…read morereliable, and I don't have to deal with the absurdity of large internet providers ever again! And my speed is consistent regardless of time of day. Before with other providers, at night time I would only be getting 1/10th of the speed promised to me. But that isn't ever a problem with Silicon Slopes Broadband. Stephen is experienced, personable, and professional. He was very good about answering all of my questions and explaining to me how it worked. I look forward to being a long term and repeat customer with this wonderful ISP!

Troy and company did a great job in finishing the installation for me of my Starlink internet…read moresatellite system. He rearranged his schedule for me and charged me too reasonable of a price. Only charged me $100 for probably at least 3 hours travel time to our remote cabin above Fairview, Utah. I paid him much above his invoice . Did a great job. Highly recommend.

Troy and Marco were outstanding. They showed up on-time, got right to work and were very…read moreefficient. The site was over 100 miles from SLC and they made the trip. Starlink is not complicated, but mounting this on the side of a cabin in the mountains, getting it setup correctly and making the install look good was all covered by Troy and Marco. Highly recommend them to anyone and it is worth the cost, believe me!

Best customer service ever!the rep I spoke to was extremely nice and was able to set me up with…read moreDirecTV the next business day. Aside of saving me money!! 5 stars to this company!! Love the service .

I too am a DirecTV customer and signed up through New Star. I had a very different experience with…read moreboth DirecTv and NewStar. I was having trouble with getting my elderly V.A uncle used to where his channels were at (we get so many more than DISH! and channels we actually watch). I lost my paperwork and couldn't find the number for NewStar and just searched for the DirecTv number online. I called into DiredTv wanting some help with figuring out what to do and I could barely understand the agent on the line (language barrier) and they basically said they would have to send a technician out to me and it would cost me $40-$99. I declined, because I just don't have the money for that. Thought I was just stuck and very dissapointed. One week later I got a follow up call from NewStar just to see how I was liking my New DirecTv sytem. Let me say I am pretty embarrassed at how I treated the young lady on the phone. I vented and was very upset and she didn't interrupt me even once! She listen ACTUALLY LISTENED. Then she fixed it all right over the phone, I didn't even need a technician and that saved me time and money right there! She went through step by step with my uncle of making a favorites list and with the protection plan I had got from them they were able to send me out a remote that fit my uncles needs even better, for free ($15 plus shipping if I didn't have that protection plan). Remote got to us in 2 days and they had already setup a favorites list with my uncle and he was happier than he had ever been in his 80 years of different tv services (he is now deceased). I wish I had the name of that young lady and I hope she sees this review. To that agent if you do see this review I want to thank you and apologize again for how poorly I treated you on the phone. The main thing I have learned through this experience is to go through a authorized dealer for anything I can! Even when I didn't know it they had my back, THANK YOU New Star!!!!!

Lies and more lies. False advertising. 9+ months with these losers and only one month has the…read moreservice worked correctly. High ping times. 0.02 Mbps downloads on a 7.0 Mbps plan? Seriously how incompetent can you be? Multiple service calls, Admissions by tech support of overloaded or faulty towers, promises of upgrades to new technology. You really can't get ANY worse than these guys. EDIT: They never have picked up their own equipment. Called them no fewer than 10 times to do so and that it was sitting in front of my garage waiting for them. Then 6 months after I kept reminding them to come get it they sent me a bill for the equipment. Needless to say I didn't pay the bill for their equipment. I think Yelp needs a Zero Star option.

If I could give this company a lower rating I would. Their customer service is awful. There hours…read moreare mon-fri 6-5. If you have a job you can't ever get ahold of them because you'll be at work. If you are late, they will charge you a $25 late fee and a $35 disconnect fee. They told me it would cost $55/month plus tax when I signed up but I haven't paid a single bill below $85. I can't tell you in any stronger words. STAY AWAY FROM RISE BROADBAND (formerly Digis) Also, at peak times your internet will drop by 70-90% of what it should be. HORRIBLE SERVICE AND HORRIBLE CUSTOMER SERVICE! Even Comcast is better.