Drive past Marconi Radio, and knew I had to find out about it - because what electronics store with…read morethe name Marconi is still in business in the 21st century?! (Google Marconi wireless radio if you don't know the reference). Discovered a terrific shop that repaired the glass on my ipad mini quickly, affordably and locally! Tony does great work, and is a pleasure to work with. Highly recommended!

I love this place! I recently had my son's 14 Pro screen repaired here. Worked with Tony & he was…read morejust terrific! He was very competitively-priced. He even has a six month warranty against factory defects (not accidents) on the new screen. No appointment needed, but get there about an hour before closing. He repaired it very fast, too. When I inquired about a first time customer discount, he offered me a FREE tempered screen protector! Tony even programmed the new screen so my son wouldn't receive that annoying message, "this is not a genuine Apple part"! There's also a Burger King right across the street, so you can enjoy a Whopper while you wait! Parking is very easy, too. Just park in the driveway on either side of the building or just park at Burger King . This is a 2nd generation family business that has been in business for 46 years! There's a reason for that & it's quite obvious that it's because of the phenomenal service they offer!

Needs some improvements on not being the slowest phone store in the world. Wasted my break from…read morework being stuck behind the family of four seemingly having a conversation with the only person working there.

I had quite the experience yesterday. I usually do not yelp. But this must be known. A girl named…read moreShanon with one "n" was not very attentive to the fact that I was the only person in her line. No smile. No greeting. She was very much into fixing a cell phone which I believed to be her own and literally told me, hold on I'm just working on something while I sat for 5 minutes before she even asked how she could help me. I tried to be assertive but kind, and was still all smiles and pleasant about the fact that she probably should have taken care of me and worked on the phone after, as I'm sure customer service is priority and as I said, I think she was fixing her own phone. She seemed a bit distant. She went to the back room to get a replacement SIM for me and I guess hit her hand on a table and was talking about it with me however dropping F bombs left and right, even calling herself out like, "and now I'm swearing in front of customers". I understand that people have hard days and bring it to work with them, but I've never had to wait so long for SUCH an easy thing to take care of. Well, just now I'm putting the SIM in a temp phone, AND IT DOESN'T WORK. I'm not even sure she registered it properly. I spent $25 dollars and i"m NOT very happy right now.

They were quick and efficient in repairing my cracked iPhone screen. It's like new. Great customer…read moreservice.

Discovered problem with phone not starting but ordering part was too expensive to be practical…read more Better to buy a new phone than repair.

I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.

I visited the Apple Store at Market Street in Lynnfield to buy a very simple accessory, and the…read moreexperience was far more chaotic than it needed to be. Lack of Organization Three examples that stood out: 1. There was no clear process for directing customers when they walked in. 2. Multiple people were standing around unsure of where to go or who to check in with. 3. Employees seemed scattered, with no one consistently keeping track of waiting customers. It took too long to simply identify where the item was and paying for the accessory felt like it required multiple steps and multiple people. Overall, I usually expect smooth and efficient service from an Apple Store, but this visit missed that standard. The store felt disorganized, and getting basic help took far more effort than it should.

This place is a total disorganized mess. Had an appointment for a simple battery replacement…read more Waited 30 minutes for someone to assist me. She took the phone and said it would be ready in 90 minutes? I waited for thirty minutes for a one minute conversation? I came back in two hours (added 30 mins to their promised time because I wasn't hopeful). Then had to wait for two different people to talk to me about picking up the phone. Ten minutes more and I was able to leave this prison of stupidity. This place needs a process engineer to come in and totally redesign their workflow. It's torture.

Mr. Bryant Bey-Perez was fantastic when I dealt with him today. He assisted me with transferring…read morefrom Verizon to T Mobile and it went as smooth as it can be. I highly recommend him!

After spending three hours on the phone with T-Mobile, getting told 4 different things, they…read morefinally told us that they could not help us and we had to go into a store. We went to T-Mobile in the north shore mall (lower). There, we had the pleasure of working with Xio. She apologized for the long wait time, and took us even though they were closing soon. Xio say with us and made sure to answer any and all questions we had. She got us the best deal we could get. Xio stayed with us 1 hour PAST the time they closed. After having such a bad experience over the phone, Xio was a breathe of fresh air. She was friendly, personable, and really makes sure her customers are getting what they need and more. I will only be going to this T-Mobile from now on solely because of Xio.

I brought my 2 iPad to swap screen and the one with the good screen got broke on the process…read more.. didn't consider giving or offer a deal to get a new screen still charging same price. those tech just want to ripe your pocket, bad costumer service. Didn't care of broking my screen to charge 2 or not get it fix. Did not accomplish what was need it even when was told if you were not able to do it don't do it.

Garrett was great!! Water in charging port. Fixed in an hour. He explained the process well and…read morewas incredibly courteous and professional. Ty!!