I was extremely happy when I left this AT&T store today! The sales representative Luke and his…read moremanager Rita went totally out of their way to make sure I was very satisfied and understood everything while making my purchase today of Direct TV NOW and a new I-Phone X with a FREE I-Phone 8 deal!! I'm back home trying everything out and I love them all! They explained everything thoroughly. Thanks so much Luke and Rita for remembering what customer service is all about!!

First off, this was all found out and verified by the ATT Fraud Dept, I had no idea they did this…read moreto me until ATT Fraud told me. Also this case has been documented by Chesterfield PD among many other agencies. I went in there to buy a phone, a wifi tower, and 2 direct tv boxes, which is exactly what i walked out the door with that night and ALL i walked out with that night (has since been returned back to att). They first stole my iphone 16 trade in ( which I still owe T-Mobile for), on the night of 3/25/26 and did not give me a receipt. And when i demanded a receipt days later, the female manager R made one and cancelled it as soon as i left the store 11 minutes later per ATT fraud dept. (Felony theft by conversion and elderly/vunerable adult abuse). Also i found out (per ATT Fraud Dept), that the guy who was in charge that night and whos name is on the receipts, (S.K.), added multiple unauthorized lines and devices on my account, and also made a completely different account using my name, ( ID theft, multiple fraud counts which will be 3x enhanced per elderly and vunerable adult statutes). Also that same night i bought a iphone 17pro max, but first picked out a iphone 17. They charged me a restocking fee although the exchange was within mins of each other. Also they gave me a receipt that same night that says i picked up the device (iphone17promax) at the Richmond, Mi store (which the female manager R manages), which is completely NOT TRUE as i got the phone at the 23 mile New Baltimore store. ( which is another charge i cant remember right now). They also gave my friend the same kind of receipt when she bought her device there. And lastly, they manipulated my iphone 17 promax, making it impossible to reset so i could send it back, so i would be stuck with the comprimised phone and stuck paying all these fraudlent lines. Thank God for ATT fraud department and the office of the president of ATT. This has all been documented and veriied by ATT themselves and a investigation has been initiated against these players. Oh and one last little scam the female manager R tried to pull..when i asked for a box and label to send the 17pm back, she gave me a box with tape all over it saying dont accept if seal is broken! Of course the seal is going to be broken, i still had to put phone in box and send it! (Nice try though)... And during this nightmare, before ATT Fraud uncovered all this, everytime i went in for help i was treated like a piece of garbage with snide, smart alec and rude comments and behavior by most of the workers there, especially SK. Im out thousands of dollars just because of this store and the nonsense thats allowed to go on under R's watch. THESE ARE ALL FACTS VERIFIED BY ATT! They thought they were going to get a free ride with those fake lines, and i still am not sure what other damage they have done to my credit but will soon find out. So in all i would run, not walk, or better yet dont even consider going there. If they did all this to me, im sure they have done this to many more people. I wish I could be there when R and S.K get arrested. I'm shocked they have been allowed to do this stuff and I'm absolutely sure I'm not the only victim. This has also been reported and accepted by the Mi. Atty General, FTC, FCC, and Chesterfield PD. I am pressing charges to the fullest extent of the law.

Anytime I crack my phone screen and need a quick fix.. this has been my go to for years now. Very…read morereasonable prices and has been a great help anytime I go in with a question ! Overall this is my spot and will definitely be sticking with them the next time I break a phone lol

Absolutely the worst repair shop, 3 strikes for the same service, in a 2 week period. $100 later…read moreand the phone still isn't working correctly, he declined my request for a refund .. I certainly would not recommend this establishment and in my books this guy was rude, disrespectful and dishonest.. Zero stars is all he deserves.. Seniors beware!

They were knowledgable and didn't try to charge for things that I did not need. They fixed my…read morecomputer and worked on my daughter's Alienware.

Quick service and communication was great! They fixed our Xbox one within a day! Will be back.read more

They replaced my iPhone XS Max phone screen. Super fast service and great price. Was in and out…read morewithin 30 minutes! Located in the Cellairis store of Pcreek.

From the owner: We offer a vast selection of protective, Rugged and stylish cases for All Cell Phones, iPads and…read moreTablets while also providing specialty services like Smartphone and Tablet Repair at our stores. We believe in continuing to deliver exceptional, personalized service online (coming soon) and at all of our convenient, cutting-edge store location. We are committed in providing quality products that are socially meaningful and work to enhance the lifeline of your devices. With Phone's Creek, come to expect more. For more information on Phone's Creek and our services, please visit our store.

This place is a scam. They use low-quality Chinese parts to fix phones, and despite having real…read morepeople working there, everything is overpriced. The environment is filthy, with roaches on the ground. I would not recommend this place to anyone!

Steve was great, honest, and I don't think other stores would have been so honest- turned out there…read morewasn't even anything wrong with my phone. If there is ever an issue with my phone or electronics, I will be back here every time. Super great experience!

This place is great the workers were super nice and everything I needed was there must visit if you…read morehaven't!!!

This store has everything you can possibly think of needing. They have cleaning supplies, personal…read morecare products, food, drinks, and tons of candy. When we come in, the employees are super nice and always greet us. They have my favorite Arizona Iced Tea that NO ONE else carries. They have tons of flavors of different drinks that are normally not in other stores or gas stations. The inside of the store is super clean ad well. We really love this cool store.

I finally got my iPad Pro back. It's been almost three months. I took it in for the battery and…read moreall kinds of things went wrong. But I was patient because I knew there were a backlog on getting computer chips. So now I'm back in business. I love this store. So if you are looking for a repair store or an upgrade in a phone or tablet this is the place. The items are not refurbished but may be slightly use but in excellent condition. All brands not just Apple's and Samsung. Customer service is great also.

It's never fun to have to get a broken screen fixed since you know somewhere deep down, you should…read morehave done better. However, if you find yourself if in this predicament, I do recommend coming here. Fast, efficient and friendly

Howard is the man! This cricket store is fast efficient, and knowledgeable. They have a great…read moreselection and I love the new phone! Peace out Verizon .

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Richmond store today.

Come see the rep that works there, he is a genius with 15 years of experience. The customer service…read morewas amazing, I got 3 free 5g phones and a tablet with cases and screen protectors for 200$ you can't say that's not a steal

From the owner: Come see us at Metro By Tmobile for the latest and best deals in wireless! we have the biggest…read moreselection of FREE 5G phones then all our competitors

I was helped by MD and he was awesome!! I had tons of questions and had trouble deciding which way…read moreto go regarding my phones and he was so patient - I needed to file a claim for replacement of a damaged phone and he made the entire process quick and painless! This was one of the best experiences I've had at a T mobile store. The entire staff at this location are extremely friendly, knowledgeable and helpful. Thanks!!

Finally dumped Verizon after 15 years and switched to t-mobile a few months ago. Not that happy…read morewith the switch! The price isn't that much cheaper, the service coverage is far less! I do like how I can use T-Mobile on my travels! Works good in Canada (we live close to border) and worked good when I went to Australia. No increase for coverage!!!! I'm hoping with the sprint merger coverage will improve.