I was extremely happy when I left this AT&T store today! The sales representative Luke and his…read moremanager Rita went totally out of their way to make sure I was very satisfied and understood everything while making my purchase today of Direct TV NOW and a new I-Phone X with a FREE I-Phone 8 deal!! I'm back home trying everything out and I love them all! They explained everything thoroughly. Thanks so much Luke and Rita for remembering what customer service is all about!!

Pretty disappointed with this place. When I bought my phone, they sold me a screen protector and…read moretold me I could come back anytime and have it replaced for life. Well, apparently that's not how it works anymore. Now you have to register it online, file a claim, and wait for them to ship you a new one. That's pretty ridiculous, especially considering these screen protectors cost about twice as much as the ones at Walmart. If I had known I couldn't just walk into the store for a replacement like they told me, I would've saved my money and bought one at Walmart. I hate when you're told one thing at the time of purchase, only to find out later the process is completely different. It just feels like another way to get people to spend more money.

I have a I phone 13 and it was totally locked up, l went in and was greeted by…read moreJohn, he had it for 2-minutes and had returned all functions, he also instructed me how to fix it in the Future. I am a Verizon customer and Thank John, the Manager: Emilia and Yama for there assistance.

Went in for a new Otterbox cover for my iPhone 13 and all they had was a Pelican equivalent for…read more$75. I about crapped my pants but he said the Otterbox would cost me close to $100. Got home the next day and most Otterboxes are under $30 on Amazon. Thanks Joshua for bending me over and outright lying to me. F you and your New Baltimore store.

once I got my phone back it was dead, The screen they used will Not allow face recognition and my…read morescreen keeps glitching. They'll say they price match. they offered to fix the phone , add a screen protecto, and a warranty for $120. I called a different repair shop they quoted $70. We agreed on $70 no screen protector no warranty. never said anything about a different quality screen

I thought I had lost all of my data & I'd have to buy a new laptop. They diagnosed my issue quickly…read more& had it back to normal in no time.

This place is great the workers were super nice and everything I needed was there must visit if you…read morehaven't!!!

This store has everything you can possibly think of needing. They have cleaning supplies, personal…read morecare products, food, drinks, and tons of candy. When we come in, the employees are super nice and always greet us. They have my favorite Arizona Iced Tea that NO ONE else carries. They have tons of flavors of different drinks that are normally not in other stores or gas stations. The inside of the store is super clean ad well. We really love this cool store.

Last night I shattered my iPhone screen when I was outside running. I'm one of those careless…read morepeople that has a case for my iPhone but not a screen protector. I've dropped my phone countless times and nothing has ever happened before. Perhaps I thought my phone was shatterproof or something. The glass on my screen would get into my fingers every time I would text. I put my phone in an otter box case right after that has a projector. I could hear and feel the glass break even more every time I used my phone. I quickly looked on Yelp for a phone repair place close by and got a quote. I went in today to Metro Detroit Phone Repair and was quickly assisted. For $70 I was able to get an Apple screen and a warranty. In about 30 minutes, my phone was fixed and good as new. Highly recommend Metro Detroit Phone Repair! Fast friendly service.

Zac was quick! Replaced battery and assisted with all my questions. Repair and accessories are…read morereasonably priced. Would use again. Thanks Zac

this place saved my phone!! I cracked the back of my iPhone 13, and this place was able to fix it…read moreimmediately and very quickly!! Staff is super friendly and the pricing is extremely affordable if you're on a budget!! 10/10 - definitely would recommend this place above anywhere else!!

From the owner: Fast, reliable device repair since 2012. We fix Apple, Samsung, LG, and all major smartphones,…read moretablets, and computers. Same-day service with a lifetime warranty and lowest-price guarantee.

The very worst customer service I have ever received. DO NOT GO HERE! They sold me a new phone and…read moredidn't put the trade in through. I have now been fighting Verizon for 2 months just trying to trade in my old device!

Hi I would to take a moment to compliment Brandon. We came in to buy new iPhones. He gave us great…read moreservice. Took his time to explain everything to us, so when we left we were comfortable to use our new phones. His coworker was also very helpful as well. I recommend this location very highly. Great job by all. Thank you!

Marco at Emergency Phone Repair is honest, very knowledgeable, and genuinely helpful. He takes the…read moretime to explain what's going on and doesn't cut corners. You can tell he cares about doing the job right, and that's why I feel confident recommending him. Mike K

Water damage. Marco replaced the display and check and cleaned it all up. Put in a new battery too…read more He is the BEST. HONEST and fair!!! I would give him a 100-star review, If I could!!!!

I finally got my iPad Pro back. It's been almost three months. I took it in for the battery and…read moreall kinds of things went wrong. But I was patient because I knew there were a backlog on getting computer chips. So now I'm back in business. I love this store. So if you are looking for a repair store or an upgrade in a phone or tablet this is the place. The items are not refurbished but may be slightly use but in excellent condition. All brands not just Apple's and Samsung. Customer service is great also.

It's never fun to have to get a broken screen fixed since you know somewhere deep down, you should…read morehave done better. However, if you find yourself if in this predicament, I do recommend coming here. Fast, efficient and friendly

My wife had trouble with her laptop and he fixed it and now it works great. It's better than buying…read morea new one.

Great place nice employees. Quick service. My laptop locked up and repaired on site while I waitedread more