I thought I had lost all of my data & I'd have to buy a new laptop. They diagnosed my issue quickly…read more& had it back to normal in no time.

once I got my phone back it was dead, The screen they used will Not allow face recognition and my…read morescreen keeps glitching. They'll say they price match. they offered to fix the phone , add a screen protecto, and a warranty for $120. I called a different repair shop they quoted $70. We agreed on $70 no screen protector no warranty. never said anything about a different quality screen

Marco at Emergency Phone Repair is honest, very knowledgeable, and genuinely helpful. He takes the…read moretime to explain what's going on and doesn't cut corners. You can tell he cares about doing the job right, and that's why I feel confident recommending him. Mike K

Water damage. Marco replaced the display and check and cleaned it all up. Put in a new battery too…read more He is the BEST. HONEST and fair!!! I would give him a 100-star review, If I could!!!!

So I'm in Texas on vacation and it's hot so I jump in the pool, yes with my Apple Watch because…read moreeveryone I know goes swimming with there Apple Watch..... Well I shouldn't have... came back to Michigan and went to a few places to see if they could do anything and they pretty much said "buy a new watch"... Anyway I was in Troy getting batteries put in another watch and was telling the gal about my Apple Watch and she said go next door to EXALTED REPAIR, so I did and the owner said let me look at it, and I said how much to look at it? He said he wouldn't charge me .... Well that surprised me , and no my watch couldn't be fixed there was a hairline crack in the face.... What I'm trying to say is that this guy ( I think his name is Rob) took his time to look at my watch and not even charge me... and found the crack and all that jazz.... Just all around great customer service I would totally recommend this place I know ill be going back

From the owner: Discover eXalted Repair's unwavering commitment to excellence in mobile phone repairs! Rob…read morespecializes in delivering rapid, dependable, and budget-friendly repairs for an extensive range of mobile devices and computers. Whether it's a shattered screen, a depleted battery, water damage, a stubborn virus, or something else, Rob will go above and beyond to restore devices to their peak functionality, enabling clients from all walks of life to get back to their digital lives without skipping a beat. 20+ Years Experience Located in Troy, MI Locally Owned Phone Repair near me

These guys took a look at my phone, tested it properly, and helped me figure out how to get it…read morecharging again. I wish I knew about them before I tried to fix it myself. I would highly recommend bringing your broken phone to these folks because they will be able to assess what's going on, honestly diagnose it, and then get it fixed at a reasonable price. Unlike Apple, they won't try to sell you a new phone. These guys are honest, and they know what they are doing.

I dropped my laptop off Sunday the 21st of June where I was told by the guy at the front desk they…read morehad the Liquid Metal I needed then told it would be done the latest Tuesday morning. As I work in Lansing I requested my mother to go and pick it up Wednesday where she was told and called me and put the phone on speaker that the Liquid Metal they had actually wasn't correct and the new Liquid Metal would be there later that day. I eventually showed up to the store the 27th where I was told again the Liquid Metal wasn't there and I requested a tracking number and better updates. The shop claimed they had reached out but after review of my phone records no attempts were made until after that Saturday. They eventually put the new Liquid Metal in when it had arrived and messaged me about this and then called telling me the fix did not work. On Thursday July 2nd my mother had returned to pick up the laptop. When I came home July 3rd to see if everything worked out good I find many more Scrapes and scratches on the laptop and when turning it on the fans had a hitting sound leading me to believe the laptop was assembled incorrectly when picked up. The 1 star rating does not reflect my opinion of this store as I believe it to be much lower. I find it insane to charge nearly 200$ for a Liquid Metal replacement then after 2 weeks of waiting receiving a laptop that has more issues than when I dropped it off. This store created more issues to the point i don't feel comfortable turning this laptop back on. A new laptop in 2024 that cost 3600$ that now is a paperweight till a competent repair place looks into this and hopefully can repair it. DO NOT TAKE YOUR PC'S HERE.

Great quick service at very reasonable prices. Turnaround times are very fast and service is very…read moregood.

Super knowledgeable owner who did everything for me. Before I had to buy a new part he helped clean…read moremy laptop, looked into settings, helped tighten my screw, etc. He was very friendly and great at explaining what my problem was. Supplies had better prices than Best Buy too ($32 at Best Buy, $20 from ability pc) very helpful over the phone! Feel free to call before you go in

Very good work done here. Cleaned my phone, saved me alot of…read moremoney. Provided excellent service. Answered all my questions.

RYAN was AMAZING and I am so grateful for him, the Troy Store itself, and the ease of getting my…read morephone fixed. Just phenomenal stuff everuone and I will tell all my friends about you guys and your great service to help us when we are in need of it. Keep up the great work

second time here and I can't say enough about the service, knowledge and results. This place is…read morethe answer for your tech problems because that is all they do on a daily basis. I will return the next time I have an issue. Definitely! thank you again Tech Boys. ;)

Be advised that this place will purposely damage an item purchased off eBay and cheat a seller out…read moreof money. I sent them an Item 100% pristine and operational when shipped to buyer. Buyer indicated it broke while they were cleaning them, which is impossible where the buyer damaged the item, see pictures. Ad pictures show the rubber earpiece intact/attached. Where the buyer broke the item, that rubber piece no longer able to be held on to the earbud. The buyer also did not include the broken piece with returned item. Suspicious as they are an electronics repair store and should know how to clean items w/o damaging them. Made a Fake Defective Claim.

He was SUPER knowledgeable and friendly when we went in. Service with a smile. Would totally…read morerecommend this place to anyone! We will be back

Took 3 trips to Gideon repair store to fix my phone which its price was close to 2x more than other…read morestores and they didn't fix my phone. I had enough of keep on going back to this store. I ended up go to another store to get my phone fixed and money down the drain for paying Gideon!

Excellent Customer Service and extremely quick repairs! I dropped my phone and thought it was…read morebroken beyond repair. They had it fixed within two hours.

So glad to find this small business in our own backyard. I brought my Apple 13 pro to be evaluated…read morefor inconsistent charging port issues. We have a Best Buy Geek Squad service and after diagnostic work, we were told that a $450-500 repair was needed. This business offered the same repair for $150. They stated they would test the part before installing and if it did not do the trick, their labor would be $75. They also recommended a battery replacement, while the work was being completed, as mine was borderline after 3-years use. The cost of the battery would have been $75. We had checked with a non-certified Apple T-mobile store who offered us $200 on a replacement phone. Had that been our best option, I would have paid the $225 to fix my current phone (which worked well other than the charging port issue). The Pod Drop also recommended we check with a T-mobile certified Apple Store to see if there was a better deal on a new phone. We did just that and chose to turn in the phone and receive a new phone at no cost, with some tweaks to our plan that did not change the monthly payment. Returned to The Pod Drop to pick up the phone and turn it in to T-mobile. The staff were honest, informative and professional. For this interaction, they did not make a cent, yet they earned a loyal family-customers. We will return to them for all-things cellular. Noticed some good pricing on phone cases and other accessories too. I will be calling their store to check on stock and prices before ordering from Amazon or another big box store. Really appreciate small businesses like this.

I had reached out to find out more and during/around my chat with Apple the manager called me and…read moreset up an appointment. Gave me a direct/personal number too. My appointment was set for the day they moved their store to the local Meijer. I showed up and the only tech there took care of me (I had called earlier also) and took care of me as he should of. Found out my only issue was the electrical outlet I was using for my charger. Not my phone, my new charger or lightning cable. Nothing of mine. Took care of me as quickly as it was to observe, took care of me as a regular client and charged me appropriately. Will for sure go back after my experience with the tech and manager.

Called store about cracked iPhone 11. Was fixed in 20 minutes after arrival. Competent, friendly…read moreservice. Even got to spin the wheel for $20 off.