Excellent Customer Service and extremely quick repairs! I dropped my phone and thought it was broken beyond repair. They had it fixed within two hours. read more

So glad to find this small business in our own backyard. I brought my Apple 13 pro to be evaluated for inconsistent charging port issues. We have a Best Buy Geek Squad service and after diagnostic work, we were told that a $450-500 repair was needed. This business offered the same repair for $150. They stated they would test the part before installing and if it did not do the trick, their labor would be $75. They also recommended a battery replacement, while the work was being completed, as mine was borderline after 3-years use. The cost of the battery would have been $75. We had checked with a non-certified Apple T-mobile store who offered us $200 on a replacement phone. Had that been our best option, I would have paid the $225 to fix my current phone (which worked well other than the charging port issue). The Pod Drop also recommended we check with a T-mobile certified Apple Store to see if there was a better deal on a new phone. We did just that and chose to turn in the phone and receive a new phone at no cost, with some tweaks to our plan that did not change the monthly payment. Returned to The Pod Drop to pick up the phone and turn it in to T-mobile. The staff were honest, informative and professional. For this interaction, they did not make a cent, yet they earned a loyal family-customers. We will return to them for all-things cellular. Noticed some good pricing on phone cases and other accessories too. I will be calling their store to check on stock and prices before ordering from Amazon or another big box store. Really appreciate small businesses like this. read more

Fast and easy. Great guy too. Thanks for fixing my son's iPad. You know how a broken iPad will land at home with a 12 year old.

Brought my iPhone there because it was completely locked; I couldn't even shut my phone off. Danny, the owner fixed it within a minute. Oh and I had a cracked screen saver and he said we replace these for free. What an awesome guy and business and in our backyard. Passing this on to anyone who would rather deal with the small business guys rather than the big name ones.....it was a real pleasure and any more problems with my phone I will go back! Thank you Danny! read more

I go here for all of my phone screen repairs and replacements. Great service, super friendly, and fast!

Great service with different options for repair. Very much appreciated that Gave options for a cracked back screen read more

Had a great experience at the Pod Drop. If you need a phone, iPod and iPad fixed they do a great job.

Danny was outstanding. Fixed my black-screened Surface Pro 3 with a soft (volume +power push) start & all is good. Sounds simple...unless you don't know AND! all at "no-charge". KA-CHING! I've done IPhone and IPad repairs done at The Pod Drop before and will recommend them and return there again myself. THANK YOU DANNY! read more

Great guy that is willing to go out of bis way to help! We had a stolen iphone and he was able to sell ua a used replacement. Not only did he sell us the phone but he was willing to spend 30 minutes helping is transfer our data over to the new phone, and also provide guidance how to try to locate our old phone or at least ensure it was "locked" and useless to the thief. This place was awesome and I highly recommend! read more

Great service and work. Friendly staff. Will definitely use from now on. They even give you a free screen protector for your iphones.

I had my iPhone completely bent in a 90 degree angle and they were able to completely repair without loosing any saved info. Highly recommend! Can help with any phone or setup explanations for any age to understand! They also provide free screen protectors to anybody who walks in! read more

Wow! What a nice owner and so helpful! Got my XS Max screen replaced $100 plus added free front screen protector. Husband bought a new 14 pro case. Lots of choices. Then when I got my new 14 pro Max I went in & got a new clear case. He put a new front screen protector for free!! I'll keep going back! read more

Danny and team took care of me like no other when I went to drop off my wife's iPhone. Screen was fixed quickly and works like new. I accidentally told him I had a different model iPhone that would have been a more expensive screen. He could have easily kept the up charge without saying a word but made sure to give me the lower price. He also throws in a screen protector and cleaned the charging port. I mentioned mine was dirty as well and he cleaned it and gave me a screen saver as well! Hope me and my wife don't break another screen but if I do, I know where to go. read more

Danny and Sam did awesome work on my sons broken iPad screen. Customer service is better than excellent, and the pricing is more than fair!! I highly recommend. My son was so excited about his fixed iPad and brand new case!! Thank you guys!! read more

The Pod Drop - Fixed iPad screen with new case from the pod drop! - Electronics Repair Near Me - Rochester, Michigan

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I've been going to Pod Drop. for many years and have always felt like Danny has the best interest of his customers in mind and is always fair and honest - I will continue to do business with Pod Drop and take comfort in know my family will be well taken care of for all our tech needs... Thanks Danny!!!! read more

I've been to a lot of places to get my phones fixed. This was by far the best experience I've had getting my phone fixed! Danny made my phone look great! read more

Danny is fantastic - super nice - super fast! I was in an out in minutes - turns out I only broke my screen protector - not my screen! Now if I can only stop dropping my phone... read more

A while ago, I purchased a refurbished 4th generation iPod online and managed to drop it one too many times shortly thereafter. The screen went completely blank and non-responsive. I thought I really did it this time and was out of luck. But after searching online for a repair service, I came up with the only alternative outside of Apple's notorious out of warranty, out of state "service centers": The Pod Drop. Their other store location is in Shelby and I was happy they had this closer sister store. First, their website is fantastic. It is very user friendly, interactive and informative. They help you to trouble shoot your problem. They can provide parts for the DIYers out there too. They show ways to mail your iPod/iPhone for service for those who can't personally bring theirs in. They are upfront about their pricing and are cheaper than the average. The website also has a link to a video from WDIV's Ruth To The Rescue segment about them. When I eventually brought my iPod in, I was expecting to have to drop it off, as the service's name implied, but fortunately, I think I was there on a slow day and the tech took it right in and started to do the work on the spot! Another man stopped in to deliver some repairs from the other location and I chatted with him. He seemed like a really nice person and I later found out that he was, in fact, the owner. I wound up having to buy a new LED screen and a battery (just to be on the safe side). I was delighted to find that they also carried a leather carrying case for my dinosaur of technology and made an easy decision to add it to purchase (How much? $10? SOLD!) They also sell many accessories for the mp3s/mp4s and cellphones. Plus, they sell refurbished iPods in their counter case. The owner noticed the protective Gelaskins graphic plastic cover on my iPod and inquired about it. It is a great and cost effective product as well and I hope he decides to carry them in the future. The service was quick and thorough.The total time I was there was probably a little over a half an hour! The price was right and I was leaving as one happy camper with my good-as-(sort of) new mp3 and handy carrying case. The only thing that would be counted as a possible negative: the repair guy erroneously left a Christian Rock band's album on my mp3. Easily fixed/deleted. read more

The Pod Drop - From their website: http://www.thepoddrop.com/stores.htm - Electronics Repair Near Me - Rochester, Michigan

I actually like my phone screen better now after these fabulous people fixed it!!! Great work, super quick, great service!! I will be recommending this wonderful establishment to anyone I see with a cracked screen!! They put a protector on my screen that is fabulous. Their work is guaranteed for 60 days too!! Thank you guys!!! read more

These guys are terrific! Have been there several times and they are friendly, professional, and provide outstanding customer service! Was in recently when my wife's iPhone 13 wouldn't power up. After looking at it a couple of minutes, they did a soft reset and it powered right up. Then they showed me how to do it if I need to in the future. Then they cleaned up the phone and it looked brand new. When I asked how much I owed, they said "no charge". When was the last time you heard that? Can't give them a high enough rating. Great to deal with. I won't go any other place! read more

This was the first time I used their services. I was impressed that they were able to replace my battery very quickly, and did it at a very good price. The owner is honest and fair. I will definitely recommend them. read more

Went here yesterday for an iPhone 14 case after nobody else had one. Not only did he let me try a few cases on my phone, but also applied a screen protector for free. Definitely going to recommend this place! Thank you! read more

Absolutely amazing! Came in because my phone battery kept dying, This was the day before The Pod Drop closed due to COVID-19. Danny was helping me out and he was absolutely AMAZING! not only did they fix my battery free of charge but they also gave me a temporary back up phone just in case the battery didn't work for some reason. I came in after work in my scrubs (being a nurse) so everything was on them to thank me for what I do! My children have also came to this establishment to get their phones repaired and they had nothing but nice things to say about the owner and the way they treated them! Definitely coming here if I have anymore phone problems. Nichole B. read more

Nicest people, professional, courteous!! They have repaired my phone 5 times, and they've cut me a break as a return customer. Repairs have always been done the same day. Lots of cases to choose from as well. read more

I stopped in Monday morning around 10, looking to get my iPhone 11 screen replaced. I was told to come back around 1, and it should be done by then. I came in at 1:30, and the phone was fixed as promised with a screen protector applied as well. Great service! I'm sure I'll be back at some point as I have 4 phones and iPads in our household! read more

Once again left very happy! They replaced my back screen for an amazing price and they threw in a screen protector on the house for me! Love them! Will be going back always when something goes wrong with my technology :) staff is very attentive and so kind. They also follow COVID regulations which is great to see. read more

These guys moved over by the Oakland Mall. I have had two batteries replaced on my various Ipods. The service is good and they appear to know what they are doing. If you need your Ipod repaired, there is probably no better alternative. Have brought 4 more of the family's iproducts for service to this place; all but one had successful results. The third one needed service due to spilling a full beer on it, so that's not their fault. read more

These guys are the best! I've taken a few phones there and they've always done a great job. This time, my phone was having an issue and I took it to the Apple Store and they completely screwed it up! It wasn't working at all. I brought it to Danny and he was able to unlock it in a short time - something the Apple Store didn't attempt. And he didn't charge me to fix it! ` read more

I don't write reviews but felt compelled to share my positive experience. Solid small business and really good service.

I took my daughters phone here because she dropped it and of coarse the screen shattered, so I went on yelp and found this place right down the street I called about five other places and this was the best price... So I took the phone in really nice service done in an hour ... Nice place read more

This was my second visit to this location. I'm so impressed with Rob, and his Staff. What a great job was done. First with my stylist that broke off inside of my iPhone. No Problem ! Taken care of, with No Charge !! You Won me over. A few weeks later, I noticed my laptop needed an antivirus update, and a check up. Since it hadn't been in for over a year. Great job done ! At a Great Price. Now I know where to send my Sisters and Friends. Thanks read more

Fantastic service. Danny was wonderful. He fixed my phone that had a broken screen within a half hour. He was so friendly and worked with me and was very supportive. Even showed me some helpful hints on my Apple phone. I highly recommend The Pod Drop!! read more

Highly recommend The Pod Drop. Needed my charging port cleaned out and was fixed within 10 minutes!! The employees are very friendly and explain everything very thoroughly to you. Has that small business feel that you cant get at an apple store while also having very great prices and warranties to your product. Drop in and give them your business!!! read more

Awesome service, very professional very clean, safe environment. I needed my screen replaced on my iPhone they also noticed my battery needed replacement made sense because my battery drains quick. I was given a time my phone would be ready, when I came back I was taken care of immediately with my phone back together in addition they provided a screen save as part of my service. They have lots of accessories for all phones. Will be back for future needs while supporting Rochester's local businesses. Highly recommend! read more

My beloved iPhone 6 Plus was falling apart, it wouldn't take a charge, the camera had lost all stabilization, it was a mess, yet I didn't want to turn it in to get a new phone, so I reached out to Pod Drop. They were wonderful, professional, nice, responsive. Within an hour my 6 Plus was performing and looking great again, for a very reasonable price. My wife also had a similar 5 star experience. read more

Fantastic service! Best place to get that cracked screen fixed. Fast and professional. They replace my teenage daughters protective glass every time she breaks it. And SCREEN PROTECTORS ARE FREE for everyone!!! The Pod Drop is right in downtown Rochester. The store front is NOT on Main Street. It is in the East Alley. There is even free parking in the East Alley if you park behind South Street Skate shop. The Pod Drop is just a short walk North from the East Alley. read more

Great service. Apple said I needed a new phone, Best Buy said would cost 700 to fix. Here they changed the battery for 70 and the phone is working perfectly. read more

Thank you for superior service. They were able to fix my daughter cracked screen and clear up issues we were having with the cloud and storage. The Pod Drop not only saved us $$, but the gift of time and a trip to the apple store. Thank you Danny. read more

Danny is wonderful to work with for all of our iPad and phone repairs. He is so kind, knowledgeable, reasonable and professional. He tried his best to save my husbands iPhone that was slammed in a car door and hanging on by a thread. We will continue to refer them and use them for all of our repair needs. read more

Worst Experience ever. Walked in and stood there for 8 minutes with no greeting, no resemblance of acknowledgement as a customer in this business. When I finally had enough and left, suddenly someone was available. Go to Lombardos on First at next to quick pick. read more