Awesome job they did what everybody said could not be done!thanks Frank and Shaun,they listened to…read moremy needs with my iphone and it was done

I brought my 2nd gen iPad Pro in because it wouldn't charge anymore - even with a brand new…read morecharging cord. They were able to clean out the charging port and got it charging again! They didn't even charge me since it was a quick and easy fix. They were just happy to help. Tech Boys have my business from now, on.

So glad to find this small business in our own backyard. I brought my Apple 13 pro to be evaluated…read morefor inconsistent charging port issues. We have a Best Buy Geek Squad service and after diagnostic work, we were told that a $450-500 repair was needed. This business offered the same repair for $150. They stated they would test the part before installing and if it did not do the trick, their labor would be $75. They also recommended a battery replacement, while the work was being completed, as mine was borderline after 3-years use. The cost of the battery would have been $75. We had checked with a non-certified Apple T-mobile store who offered us $200 on a replacement phone. Had that been our best option, I would have paid the $225 to fix my current phone (which worked well other than the charging port issue). The Pod Drop also recommended we check with a T-mobile certified Apple Store to see if there was a better deal on a new phone. We did just that and chose to turn in the phone and receive a new phone at no cost, with some tweaks to our plan that did not change the monthly payment. Returned to The Pod Drop to pick up the phone and turn it in to T-mobile. The staff were honest, informative and professional. For this interaction, they did not make a cent, yet they earned a loyal family-customers. We will return to them for all-things cellular. Noticed some good pricing on phone cases and other accessories too. I will be calling their store to check on stock and prices before ordering from Amazon or another big box store. Really appreciate small businesses like this.

Brought my iPhone there because it was completely locked; I couldn't even shut my phone off. Danny,…read morethe owner fixed it within a minute. Oh and I had a cracked screen saver and he said we replace these for free. What an awesome guy and business and in our backyard. Passing this on to anyone who would rather deal with the small business guys rather than the big name ones.....it was a real pleasure and any more problems with my phone I will go back! Thank you Danny!

My representative Alvin was great. He helped me set up my new phone and explained all of the…read morecharges and fees I would pay. Also offered to cancel current subscriptions on our bill that we do not use. Got the new iPhone 16 today, took about an hour but went smoothly!!

Probably family-run. Still dealing with unnecessary add ons and billing problems. Verizon corporate…read moreadvised me not to return to this store. Beware.

I went to the business and was told they no longer repair laptop computers. They did refer me to…read moreanother local computer repair shop.

Top notch IT company. Very knowledgeable staff and easy to work with. Would recommend them without…read morehesitation!

They had my phone for SIX WEEKS, nothing but assurances/lies that it would be ready "tomorrow "…read more One excuse after another. Now saying it can't be fixed! They don't answer the phone and often no one is even there. I'll never use this business again.

They have had my Apple watch for 2 weeks - I dropped it and fractured the face. I had to pay for…read morerepairs up front. When I called about it a few days ago he was getting a new antenna for it, When I called again he said it would be ready at 5:30 today. Went to pick it and he had a new hire flunky in there that did find my watch - untouched! I asked for my watch and a refund and he doesn't know how to work the register for point of sale. I think that this is about to get ugly - $250.00 later! Stay tuned!

Called store about cracked iPhone 11. Was fixed in 20 minutes after arrival. Competent, friendly…read moreservice. Even got to spin the wheel for $20 off.

I had reached out to find out more and during/around my chat with Apple the manager called me and…read moreset up an appointment. Gave me a direct/personal number too. My appointment was set for the day they moved their store to the local Meijer. I showed up and the only tech there took care of me (I had called earlier also) and took care of me as he should of. Found out my only issue was the electrical outlet I was using for my charger. Not my phone, my new charger or lightning cable. Nothing of mine. Took care of me as quickly as it was to observe, took care of me as a regular client and charged me appropriately. Will for sure go back after my experience with the tech and manager.

He was SUPER knowledgeable and friendly when we went in. Service with a smile. Would totally…read morerecommend this place to anyone! We will be back

Took 3 trips to Gideon repair store to fix my phone which its price was close to 2x more than other…read morestores and they didn't fix my phone. I had enough of keep on going back to this store. I ended up go to another store to get my phone fixed and money down the drain for paying Gideon!

Chelsea is great. Wouldn't trust anyone else with my wireless needs…read more Multiple account issues, a line cancellation and starting up a new business later, no complaints and a seamless result each time. Now I'm fully set up, great pricing and quick, personalized service. I never feel like I'm getting sold here. Hard to find in this sector.

If you like to be duped, scammed or completly openly lied to go to this store. THIS IS NOT AN…read moreAUTHORIZED DEALER! that means when you go in, and tricked to buy a new phone, saying you can transfer your old number to the new one is a compete lie!! read the reviews and see how many people actually got tricked like this. PLEASE DONT BE PART OF THEIR SCAM! I will be contacting local news stations all about this interaction. Including the BBB. TREAT PEOPLE FAIRLY and you will grow in business.