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    T-Mobile

    2.2 (6 reviews)
    Closed 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

    T-Mobile Photos

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    11 months ago

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    7 years ago

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    5 years ago

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    5 years ago

    Horrible experience will never go there again. Very slow and not helpful at all. The guy looked like he was hungover from the night before.

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    7 years ago

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    13 years ago

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    T-Mobile

    T-Mobile

    (16 reviews)

    Got my dad off his Consumer Cellular plan and onto my T-Mobile plan at this store. Jeremy helped us…read moreand my dad was so grateful he left him a $5 tip. I've never left a gratuity at a cellphone store; I even Googled if it was something usually done and it doesn't look like it is so I haven't been lacking. Hence, the look of surprise on Jeremy's face and his insistence it wasn't necessary before accepting it. (Dude better not get in trouble for this review!) I don't leave tips at the cellular store but I will bequeath a 5 star review here. My dad isn't tech savvy and didn't have some crucial details taken care of so we had to jump through some extra hoops but Jeremy handled it like a champ. I almost never go in T-Mobile stores since I started paying my bill online and I can't say that I miss them but this experience was about as painless as it could be. And this location is a bit out of the way for me - we were just near a Target where my dad got signed up for Consumer Cellular and where he discovered they only sell their phones and he gets zero costumer service there. So I don't know if I'll be back to this particular T-Mobile but I will look somewhat fondly on it if I pass it on ugly Hall Road.

    Went to get a new phone today. it was a little wait but, that was ok. I had a customer service guy…read morename Erick he didn't give me a receipt until I asked, he didn't give me a bag for my new phone (then he gave me like 6 stating "he has to give them all away anyway" plus he didn't even open my phone for me to check out. He didn't give me the option to transfer my old phone . I asked how long would it take he said like 2 .5 hours. but, however it took all of 35 minutes for my phone to update all most all of my pictures and most apps once I got home and transferred my phone. I was not pleased with the service I received today. He also, didn't greet me but, greeted the person after me . He was with a customer when I came in but, he was assisting me but still greeted the next customer while hurting me along. I love being a t mobile customer but, I do not want work with him EVER AGAIN. I post reviews good or bad everywhere I go.

    Best Buy Chesterfield - I'm "Dreaming Happy Thoughts" of My Favorite Display here = LG Appliances! 6/26/2021

    Best Buy Chesterfield

    (45 reviews)

    $$

    Once upon a time there were tons of options for stereo equipment, media, and television. Goodbye…read moreCircuit City. Adios Radio Shack. Hasta Luego Sears. Tata, Computer City. With the dust cleared there remains a ton of online sites, and Best Buy, and Best Buy is looking a tad green in the gills. The store has an okay assortment of goods, and it is clean and..but it feels like there is something missing. Maybe it is time for them to consider changing the layout, maybe giving gaming a more intimate area, with a look that might better suit the gamer. And the computer shopper? It's adequate, but there is a sense that the floor design here could be better maximized for casual shoppers, more intimate. And for us old folks ..where are the chairs. Come on. Gimme a break. So, Best Buy, I love you, but it's time for a change.

    I went to Best Buy to hopefully purchase an exterior storage device for my android phone, photos. I…read morerelied on the support person for the best choice. I showed them my phone and was recommended a device that could hold 1TB. (Samsung Portable SSD T7). It seemed reasonable, held more than I needed, and wasn't too expensive. I was given a relatively simple method for preparing/formatting the device, prior to usage. It did not work. I called Best Buy's and was told that the store should have formatted the device prior to my leaving. Just bring it back in and they will do that. Great. I had a lot going on and expected this to be a simple process. Return to the store: "If this device is compatible with your phone, there will be a charge to format it through our technicians." No one on the support call stated that. "That is because they are a support line that is not directly connected with our store, and they simply do not know how it works. (Sorry, Best Buy - don't your employees know what your rules are??). I decided to go with the flow at this point because I wanted this to work. They escorted me (literally) to the technical desk, took the device to the back, returning to state it would not interface with my phone, and they could not format it. I could take it home and try to format it to my computer. REMEMBER: This was a device their own employee recommended for this purpose. I requested a refund since they failed now, three ways. "Sorry, you are past the return date and we cannot refund your money." They already stated, in-store, that this would work, WITH the phone right in front of them. They said by phone they would format it for FREE. Now, they can neither format it, nor refund the money. I can try to get it to interface with my computer, and if that does not work, I am out the $80, with a device I cannot use. SHAME ON YOU, BEST BUY. You should service your customers, and not act like you own the electronics world. Whether I am tech savvy, or not tech savvy. You have failed me as a customer in service, word, and attitude. SHAME ON YOU, BEST BUY, for not caring about your customers. This is not how a company who wants to remain in business ought to treat its customers.

    T-Mobile - mobilephones - Updated July 2026

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