Cancel

    Open app

    Search

    AT&T Store

    3.8 (16 reviews)
    Closed 12:00 pm - 5:00 PM

    AT&T Store Photos

    You might also consider

    Recommended Reviews - AT&T Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Anthony was amazing. Was above and beyond customer service with my elderly father. So grateful.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary R.
    639
    116
    27

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Manager

    Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Manager

    Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pho V.
    0
    1
    22

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Anthony assisted us through the entire process of setting us the new phones and transferring all of our stuff from The Cloud.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Mobile Phones 507 times last month within 15 miles of this business.

    Verify this business

    Verizon

    Verizon

    1.9(38 reviews)
    0.6 mi
    $$$

    After my experience at the Verizon store near me, this is my go to Verizon store. I had previously…read morebecoming here when I was on a family plan with my folks as it was about a halfway between us point and the workers were incredibly helpful. I got my own phone plane earlier this month(first Saturday of June) and the worker who helped was incredibly helpful (not 100% sure who it was; maybe Naim, though I know that Matthew was the one who put the screen protector on). He went over all of my options and answered all of my questions. It was definitely a worthwhile trip. I also came here last Monday after my horrible experience at the Verizon store on Rochester Road in Rochester Hills. The amazing lady who greeted me was shocked by what I was told from the person who helped at the other store and how I was treated. She stated, that Verizon's policy was to get your phone up and running. Also that it is easier for them to put the screen protectors on as they learn/know the tricks for the various phones. It took her about 10 minutes to do it but that was really because she is a perfectionist on it. Everyone has always been so helpful at this store. And even though I'm not meeting my folks because I have my own plan, I will continue to come here.

    The level of incompetence at this location is honestly shocking. I had to explain to an employee…read morehow to transfer data from one iPhone to another--something that should be basic knowledge for anyone working at Verizon. It's embarrassing that customers are more informed than the staff. Instead of handling a simple upgrade, I was told it would take over an hour to complete what should be a quick, straightforward process. Trading in a phone and setting up a new one is not complicated, and the fact that it was treated like rocket science says everything about the lack of training here. I ended up walking out because the experience was that frustrating.

    Photos
    Verizon
    Verizon
    Verizon

    See all

    Clear Rate Communications

    Clear Rate Communications

    1.3(95 reviews)
    0.3 mi

    ISSUES WITH HOME PHONE LINE…read more This communications company is shocking. Our family had a phone plan with them for many years however, one day they turned our service off and allowed another company to "take" or "port" our phone number without our consent. We went as far as calling their 8 different phone numbers, emailing 3 different departments within their organization, and chatting with someone via their chat service. Until today, this issue is still not resolved. My elderly family members are very emotionally disturbed over this issue. Many family still hold dear the value of having a home phone number. We thought this company was professional and upright however, there is is a possibly we are mistaken. Dear Clear Rate Communications, please respond to this message. Our family would like to resolve this issue.

    My sister has this service. That's another story. She has had no ability to make outgoing calls for…read morea month. When I finally got in touch with someone on a terrible line a work ticket was created. She got instructions to remedy this but that did not work. It is now impossible to get in touch with their customer service department or to create and email request. Their phone system puts you in an endless look. I don't think anyone is actually there. I would like a return label for her equipment. Also would like instructions on disconnecting service so she can have am more reliable phone carrier. With her same number, This is beyond frustrating. Less then one star. Zero stars are appropriate l!

    Photos
    Clear Rate Communications
    Clear Rate Communications - Clear Rate Team

    Clear Rate Team

    Clear Rate Communications

    See all

    Verizon

    Verizon

    1.8(35 reviews)
    5.4 mi
    $$$

    I don't know if it matters or not, but this is an actual Verizon authorized retailer, not one of…read morethose random stores that are owned privately. I came in to come in to have my phone looked at for minor technical issues and had a few questions to boot. So, off I went. What I like about this store is that it's easy to check in on your phone to show that you're here and get yourself electronically in line. They have merchandise here, but only for the most current phones. If you have an older phone like me, things like phone cases are not sold any longer. They also have a pay station off in the corner if you would like to put money towards your bill or whatnot. Overall, the place isn't bad. I mean, they solved my issues and helped me rather quickly get in and out, but I had to wait like 40 minutes to do so. Staff seems to know what their doing but are very strict about the electronic check-in and helping those in that specific order. At times I feel rushed when I'm here, but other times I don't. I wish they had better explanations if the specific phone models I was looking at on the displays. I was in the Samsung section, but there were like 5 different Samsung's and I didn't know which was which, or how much they were. I mean, for as much as these guys charge for phones (other carriers too) can I get a better explanation and description while you keep me waiting? I do like having a store to walk into where I can get quick assistance instead of sitting on the phone having to punch in a bunch of numbers and wait in a phone cue, but on the same note, don't make me feel rushed and label your merch please......

    Don't waste your time. Customer service is consistently unacceptable. Staff is rude and unhelpful,…read morelong delays, and poor communication.

    Photos
    Verizon
    Verizon
    Verizon

    See all

    AT&T Store

    AT&T Store

    3.2(13 reviews)
    6.5 mi
    $$$

    My elderly mother went to this store in the hopes of just getting a basic iphone. Instead, they…read moreup-sold her on everything imaginable, on MY account. They changed her plan to the most expensive one they offer, filled with features of which she will never use. Tacked on a bunch of add-ons like AT&T Next, which she has no use for since she is paying for the phone in full, and AT&T Turbo, which she also has zero need for. They also up-sold her the most expensive iphone and promised her a "$350 Reimbursement" for the phone she traded-in that I have yet to see. Absolutely egregious business practices, I cannot express enough how sickening it is for this establishment to take advantage of elderly women. I strongly recommend avoiding this place like the plague.

    I had a terrible experience at the AT&T store at 2510 S Telegraph Road, Bloomfield Hills, MI 48302…read more The manager, Jon, was extremely rude and unhelpful. I recently traded in my iPhone 13 for a $700 off promotion on the iPhone 16. When I asked Jon to show me the trade-in deal information on AT&T's website (due to a past issue where I didn't receive my full credit for 3 phones), he refused to help and was very dismissive. He even threw my phone on the table when I asked him to find the information on the AT&T website. Jon told me it wasn't his job to assist with this and claimed that previous bad experiences were due to other employees not representing AT&T. Fortunately, another employee, Aayan, quickly found the information I needed in under a minute and was polite and professional. Jon's behavior was unacceptable, and I believe Aayan should be the manager instead.

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    AT&T Store - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...