I believe they changed their name to mgramcases (same address different name). The phone number…read morelisted is disconnected. I placed an order with mgramcases and I got my order - took 3 weeks. I order a glass screen protector which came to be broken and shattered, I emailed them asking for a new one to be sent and what do they do - they sent me a new case. I emailed again, because they don't give you a phone number to call - that was 4 days ago and have yet to hear back from them. I just realized that their warehouse is not too far from where I live so I may just have to drive there on my lunch hour in order to get results.

I ordered from your "other" company Mgramcases 6 weeks ago and finally got my case. It not only…read moreisn't the right case but I was supposed to get a Michael Khors pocket book that I "won". You sent just the case in an envelope. The invoice inside suggests that the pocket book(complete with picture) was shipped under the same tracking number. I will file a fraud case with the Postal Service, Better Business Bureau and anybody else I can get to listen if I have too. I ordered a case from you a few years ago and was supposed to get a 100 dollar gift card that never happened either. You called me and gave me a credit that I never used. I should have known better. I thought you were legitimate. Please prove me wrong and ship me my pocket book before this gets really bad for you.

Austin has amazing customer service skills. He was really patient with us in getting the buy one…read moreget one iPhone XR. He even gave us an awesome deal on the case and glass screens. My sister has a habit of breaking her screen, so a glass screen protector is a must. Austin sat with us and explained all costs and how to set up the new phones. The whole process was smooth and easy. They even charge $50 if you get insurace and you break your screen. My sister typically pays $140 through apple. Fuwad and Austin are super friendly which makes the process less stressful. We will definetely come back for future phone upgrades and any issues!

I upgraded my phone using my Next up plan. Without consulting me, the person who helped me changed…read moremy service plan resulting in my losing free HBOMAX which was included in the plan. It was the only reason that I had upgraded to that plan to begin with. Add to that I just got my first bill and it was $275.00!! (Double what it had been) as apparently I was charged for both service plans at the same time. Not really too happy at the moment. I called ATT and they fixed the billing issue, but I am unable to get the HBOMAX back without paying nearly $20 a month. Grrrrrr! Make sure you are VERY specific when you come here for purchase or upgrade.

I wasn't expecting fast service, but it happened! I upgraded my phone and went in to have the…read moreinformation transferred from my old iPhone onsite. There was a slight hesitation, but I wanted to be sure everything was working properly before I walked out. All my questions were answered and I realized I needed a new adapter. Parking isn't the best, but I got as close as I could. I think they had reserved spots at the mall a few years ago.

You left Partridge Creek. It was a good store with great service. I am not going to drive further…read moreout. You lost a customer. Real dumb decision.

excellent customer service they got me right, helped me even more than the tmobile experience storeread more

This place is AWFUL!! Do not go to this location!! The customer service is HORRIBLE! I'm talking on…read morethe phone and explaining to the kid on the other line that I keep getting charged AFTER I switched carriers.. and he tells me there is nothing he can do about it and it's not his problem, THEN? Hangs up in my face! EXCUSE ME?? THEN I PROCEED TO GO TO THE STORE, and it's a bunch of kids hanging around and not helping any of the customers in store, including me. They were rude with attitudes. Don't waist your time here!

Awful store. I went there a about 6 months ago and they added a charging block to my bill without…read moreasking. Went there today to return an internet devise that worked terrible and they wouldn't accept the return.

From the owner: Switch today & enjoy America's largest 5G network.read more

This place used to be good. I have 2 lines. I cancelled 1 2 months ago and they reactivated it and…read morekept charging me the 80$. My plan was clearly 50! Save your money because there people are shady Sam is a liar and don't go here! His partner on a Sunday said he canceled my one line!

I took my IPhone into this store for a broken screen. They replaced the screen while I waited. It's…read morejust like new again. Super fast quality service. So happy!

Awesome job they did what everybody said could not be done!thanks Frank and Shaun,they listened to…read moremy needs with my iphone and it was done

I brought my 2nd gen iPad Pro in because it wouldn't charge anymore - even with a brand new…read morecharging cord. They were able to clean out the charging port and got it charging again! They didn't even charge me since it was a quick and easy fix. They were just happy to help. Tech Boys have my business from now, on.