I originally talked to Darryl, who was very kind. When I went there today, Jim helped me and was…read morevery friendly as well. They do way more than just batteries. Jim was able to splice some lights into a new battery pack and make my Pottery Barn tree work again because Pottery Barn would not do anything to help me. I highly recommend this business.

Wonderful experience! Great staff, knowledgeable and professional! I would definitely recommend for…read moreall battery needs!

After looking at some reviews here on yelp I thought I would try out 'Batteries Shack' for my Ipad…read morerepair. First, their pricing is great. Cheaper than some places I have been quoted closer to home. The repair work was flawless. I not only shattered the screen when I dropped it on a cobblestone street the Ipad case was bent and they straightened it as well. The only thing I can see that indicates that it was ever fixed was the minor scratch on the back side when it slid and bounced on my initial drop. Second was their wonderful customer service. Seems like a bit of a family affair with everyone working in the shop chatting with me as I waited but on the drop off and pick up. They are confident in their profession and knowledgeable. Even when I asked to purchase a new charging cord and they found they didn't have one in a package in stock they were willing to give their own personal ones up to make me happy. Third was their go above and beyond service. I pulled into their lot with the biggest chunk of metal sticking right out of my now flat tire and they offered to change it for me, also in record time and accepted nothing more than my thanks and a hand shake. For the best service got to the Batteries Shack where they change out your watch batteries, fix your Ipad / Iphone screens and change flat tires all with a wink and a smile!

I ordered a battery for my motorcycle and it came in the next day. The staff was helpful and…read morefriendly and called me when the battery came in. I'm giving 4stars because they're only open until 4pm which made it a bit rough to get there before they closed. A better than average experience.

Prompt friendly service. Very competitive quote for battery and installation. No upsellread more

I have stopped in a few times now for batteries and they always have what I need. Really great…read moreselection and my go-to place for random battery needs.

Keith the manager it very rude - unprofessional he yelled on the phone when I called with a…read morequestion about engine cleaner if you can go elsewhere go !!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Amazing group of guys and gals. They were over the top helpful and went out of their way to both…read moreinform me of the battery I had and bring it back to good health. Should you ever need a battery serviced, this is the place.

Been buying batteries here since Earl's Battery was on Gratiot. Great price and great service. The…read morebattery you buy ($40) will last or your money back no problems. I never received a bad battery and once when I showed up with a "bad" battery I bought from them the gentleman at the counter tested the battery and it was good, so he used his volt meter to check my alternator and it was about to die and causing the problem! Many thanks for saving me from another stuck-on-the-road situation.

Horrible customer service. The store manager thinks he's a tough guy and got in my face in an…read moreattempt to intimidate me. They were mad because I was trying to return a $50 jack that doesn't work and one store on van dyke in Shelby township turned me down and then called this store to tell them not to return my product. They are racist and rude. The store manager told me he was flagging my fathers account who's number I used and that he never wants me to go to an o reillys again, after refunding me my money. Do not go here. I will be calling corporate and getting these clowns fired and also filing a lawsuit. Autozone is much better customer service and better prices. Avoid this place like the plague. To the tough guy store manager, enjoy working at Walmart. The lawsuit I'm going to file for discrimination is going to sink your store.

Ken (manager) went above and beyond helping my daughter use the diagnostic tool to pull the engine…read morecodes on her Honda CRV! He also suggested possible components that might be causing the check engine light to come on. Thank you, Ken! Great service!

Fast and convenient! I needed a replacement battery for my garage door opener remote. They replaced…read moreit in 30 seconds and I was on my way. The man working there seemed to be the owner and was very friendly. They have all kinds of batteries including car batteries and any kind of bulbs you can think of.

Nice store; less than friendly service. I could get a nicer interaction at a gas station.read more