My phone's digitizer finally broke, so I was in the market for a new phone. Called around, and was…read moreimpressed by the tech-savvy sense I got even from the initial call. The owner (?) was knowledgeable about their stock and quoted me prices that matched exactly what I was looking for -- more than fair. When I visited them, they were super friendly and helpful, and I quickly found what I wanted, and was able to check its battery life and unlocked status, examine the body for any damage, and verify that it was in excellent shape with OEM parts. What's more, they included some OEM accessories and phone protection which really made this feel like a superb deal and experience. I would 100% go to them again for tech needs.

From the owner: we’re dedicated to providing fast, affordable, and reliable phone and tablet repair services that…read morecustomers can trust. Specializing in all major brands, including Apple, Samsung, Google, and more, our experienced technicians use only high-quality parts to ensure lasting results. Whether you need a screen replacement, battery repair, water damage restoration, or software troubleshooting, we’ve got you covered. What sets us apart is our commitment to customer convenience and satisfaction. Most repairs are completed the same day—many while you wait—so you can stay connected without unnecessary delays. Our transparent pricing means no hidden fees, and we take the time to explain every step of the process. Beyond repairs, we focus on building trust and long-term relationships. We offer personalized advice to help you maintain your device and avoid future issues. Conveniently located in [Your Location], our welcoming atmosphere and professional team make every visit seamless. we understand how important your devices are to your daily life. That’s why we go above and beyond to provide not only exceptional service but also peace of mind. When it comes to keeping your devices running like new, we’re the name you can count on.

Went in for a new Otterbox cover for my iPhone 13 and all they had was a Pelican equivalent for…read more$75. I about crapped my pants but he said the Otterbox would cost me close to $100. Got home the next day and most Otterboxes are under $30 on Amazon. Thanks Joshua for bending me over and outright lying to me. F you and your New Baltimore store.

Great as vice and beyond knowledgeable....way more than any other stores I've been too!!…read moreKuddos to corporate for this store please keep it open and staffed with amazing people like Brendan and Rita!!!

Why when you go here to have a problem solved you have to spend at least an hour because the…read moreemployees don't even know how to login to the system. Leave customers sitting in the extra uncomfortable seats while you hide in the back. Need to get help from a coworker because you don't know how to work on all types of phones. Hope it gets better soon. Last time I was there I walked out because I had already been there 1 1/2 hours and wasn't getting very far

If I could give no stars I would. I am not one to pick on an employee but why are phone salesmen so…read morecocky? You sell phones to people.. check your ego. I went in after being a loyal customer for years and was was told because I switched my SIM card to a new phone for one day (which was Christmas) I had to pay full price for a new phone. This was after standing there for 20 minutes. "Are you sure?", I asked 3 times."Can we call Corporate?" "We are Corporate sorry you must pay full price for your phone." Called customer service myself. Got a free phone like I knew I would. I'm all for brick and mortar stores but you can have this one. The cocky salespeople clearly are too good for their customers. THIS IS CHESTERFIELD LOCATION

Amazing service from Megan. All carriers and all phones!!! Such a great experience from a mobile…read morephone store. Finding the best plan was quick, easy and painless.

They were knowledgable and didn't try to charge for things that I did not need. They fixed my…read morecomputer and worked on my daughter's Alienware.

Quick service and communication was great! They fixed our Xbox one within a day! Will be back.read more

Pretty disappointed with this place. When I bought my phone, they sold me a screen protector and…read moretold me I could come back anytime and have it replaced for life. Well, apparently that's not how it works anymore. Now you have to register it online, file a claim, and wait for them to ship you a new one. That's pretty ridiculous, especially considering these screen protectors cost about twice as much as the ones at Walmart. If I had known I couldn't just walk into the store for a replacement like they told me, I would've saved my money and bought one at Walmart. I hate when you're told one thing at the time of purchase, only to find out later the process is completely different. It just feels like another way to get people to spend more money.

Called on the phone about my phone having charging issues and asked if they would be able to take a…read morelook to see if it's just lint or at least point me in right direction. The man on the phone said they don't repair phones but would take a look at it to see what was wrong and if it was lint they would take it out. When I get to the store a different man tells me they don't do repairs and had no intention to even look at my phone before telling me to call Apple or trying to convince me to buy a new phone. I came back in again bc I couldn't accept no one trying when I was told they would. The man I spoke to on the phone was the one I talked to the second time I walked in and once again had no intentions to try to help me, the other man had a little pick he used with little effort and said it's not lint and I would have to go to a ubreakifix place. Didn't expect my phone to be brand new again, just wanted SOME or ANY effort.

I recently moved back to Windsor, and I was looking for a Rogers location to continue to do my…read morebusiness at, and eventually upgrade my phone, and this location is definitely close to where I live, so I came here. Boy, did I make the right choice. This Rogers wireless location is an authorized dealer location, so their held up to higher standards by Rogers. The employees are fast, friendly and knowledgeable. Since this is a dealer location they can't take cash or regular debit/interac for bill payments, only major credit cards and visa/mastercard enabled debit cards from your bank. It's a direct payment online and the payment goes through right away. They will give you a receipt for it. They always have the latest phones in stock from iPhone to Samsung and are willing to give you some lessons if you need it. Definitely coming back here to upgrade my phone soon!

I feel this is the overall better location. Better service less security.read more

STAY AWAY FROM THIS STORE!! I brought in a brand-new Samsung S26 Ultra phone and was attended by an…read moreolder female. I noticed after the attendant walked away with my phone she came back with all of her large ring jewelry taken off and hidden. It was then I saw the 1.5-inch scratch down the lower part of the screen and this scratch was deep enough that left permanent grey mark that prevented any light from coming through. After mentioning the visible and new mark on the screen, the attendant proceeded to lie about the scratch claiming to not have damaged my phone with her obnoxiously large rings. After being screamed at and I was told I was out of luck. I have to contact customer support online from the manufacturer to address this BS! Do not bring in outside merchandise, they will destroy your device and claim it is your fault!! I would give Zero stars if possible. I like T-Mobile and online customer service and always been great just avoid this particular store!

I was helped by MD and he was awesome!! I had tons of questions and had trouble deciding which way…read moreto go regarding my phones and he was so patient - I needed to file a claim for replacement of a damaged phone and he made the entire process quick and painless! This was one of the best experiences I've had at a T mobile store. The entire staff at this location are extremely friendly, knowledgeable and helpful. Thanks!!