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WARREN, MI

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Micro Tech

5.0 (2 reviews)
Closed • 12:00 pm - 7:00 PM

Services - Micro Tech

Desktop computer support

Laptop support

Mobile phone support

Micro Tech Photos

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Micro Center

Micro Center

(246 reviews)

$$

The test of a good store is how they treat you when something has gone wrong. The Micro Center…read moreservice department passes that test. I brought my Windows laptop to the service department to assess problems with the Thunderbolt 4 port. I paid $50 for the assessment. When I received the machine back, the tech notes indicated that he had examined only the USB-C port, not the Thunderbolt 4 controller upstream. I was not happy. I called the service manager, Damian, to tell him what happened. Damian not only refunded my $50 but told me to bring my laptop in the next day for a Thunderbolt 4 assessment while I waited. The assessment was done quickly and Damian himself explained the results to me. I was very impressed at how Damian took ownership of the original mistake and took steps to make it right. I plan to make Micro Center my go-to store for computer purchase and repair.

We have always had a great experience at Microcenter. We needed a laptop for my son. He starts…read morecollege in two weeks and we wanted a good computer but didn't want to be taken advantage of. As soon as you walk in you are greeted and sent to the appropriate area. Carole was quick to come over and assist us. We showed her the specs of what is required and then added his own "asks". Carole knew her stuff and was super quick to find him the perfect computer. She also knew what his school would provide and didn't try to take us for more money than necessary! That meant a lot to me. The manager came over and also said hello. That can go a long way! This was a fantastic experience and exactly why I will always come back here for all of my computer needs.

ALLTech Repair - We fix all Mobile electronics. Cell phones, Tablets, laptops, Game consoles!

ALLTech Repair

(9 reviews)

GREAT SERVICE!!! I…read morewas visiting from California over the holidays and my phones screen literally fell out and was just hanging by a thread. Took it in to this shop, I can't remember but I believe the guy that helped me was named Anthony, took my wife's number down and called me in 2 hours to pick it up! Fully repaired and ready to go on about my life like nothing ever happened. Awesome service, thank you!!!

I had my phone repaired here today and now my phone is damaged. Initially, Anthony seemed pretty…read morenice and genuine. He did the repair work and after I picked the phone up, I noticed that the Face ID did not work. I gave him a call and he explained that he 'forgot' to tell me that the Face ID would no longer work because 'that's just what happens' when the screen needs to be replaced and the senor is damaged. I wasn't too happy about no longer having Face ID, and that should definitely been a conversation at the time of repair, but I just accepted it as it was. I also made him aware that the screen was lifting on the left side in the middle, so much so that it was noticeable from the side and from the front when looking at the screen. I was told that I could bring the phone back to the shop to have the lifted screen repaired. Once I arrived at the shop with the phone, he took a look at it and said 'oh yeah, that's just how these aftermarket screens sit'. There was also a light showing through in the bottom corner of the screen, and when I asked him about it he replied 'yeah, that's just there because it's a new screen but it won't hurt anything'. There were no lights showing through before my screen was fixed. The screen wasn't even broken, it was lifting at the top. I was also told that even if he replaced the screen, it would still be lifted because there was nothing he could do to fix. IRONICALLY, that was the very last screen that he had in-store to fit my phone, RIGHT! He then argued with me that he'd been doing this for 10 years and no one EVER complained to him that the screen was lifting, despite him also saying that all of the after-market screens sit this way. He acknowledged that it was uneven and lifting, but refused to admit that it was a quality issue. He made it a point to tell me how this screen was better than the one I had before. I'm not required to be grateful for a low quality repair job that I PAID for, especially when it's given with poor customer service. Just because it's better, doesn't meant that it's acceptable. I was told that it was my opinion that my screen shouldn't be lifting and that the screen shouldn't sit that way on the phone. I can only speak for my experience here, so if anyone else has had luck with this business, good for you. I was not so lucky. He's very nice when you meet him, but if you have any issues with the repair he will try and gaslight you in to accepting subpar work. He said that all of the aftermarket screens fit my phone that way, I've had my phone screen repaired before at another location and I've never had this issue. I don't recommend this business. Find another business or you'll have to have it replaced twice like me.

T-Mobile Authorized Retailer

T-Mobile Authorized Retailer

(4 reviews)

$

I've been to this location multiple times with issues with an older generation iPhone. This time I…read moreknew it was time to upgrade but the woman working there with the glasses and septum ring 9/10 is not gonna be able to do anything to help you. She hardly looked at my phone and said she couldn't help me reset it or anything. Honestly she probably couldn't but I've been giving this nonchalant answer from her multiple times and it's left a bad taste in my mouth. I was directed to another T-Mobile location by her which is probably the only decent thing she's ever been able to provide for me. Will not be coming back to this location. Definitely going to drive out of my way to the 16 mile and Dequindre location.

There seems to be an abundance of cell phone stores popping up lately in this general area. Sprint…read moreis on the corner of 12 and Dequindre, T-mobile and Verizon are practically in the same plaza, and At&T is across the street from Verizon. But since I have T-mobile, I don't care about those other stores. Came in today needing to have my 4g fixed on my unlocked Verizon Phone. I guess it's a problem when you have T-mobile and you use a verizon phone. Anyways the girl there was more than happy to help, and it only took her a few minutes at best to get the problem straightened out. I also went here a few months ago to get my a new sim car, and they were very helpful and even offered some employee discounts for me (the employee there may have pulled a few strings). Thanks T-mobile, I swear today if you weren't going to fix my phone I would have switched to Verizon. Kudos!

Micro Tech - mobilephones - Updated October 2026

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