the best store. they have the best iPhone deals around! we appreciate that they have been serving…read morethe community since 2014 and also offer phone repairs

This place used to be good. I have 2 lines. I cancelled 1 2 months ago and they reactivated it and…read morekept charging me the 80$. My plan was clearly 50! Save your money because there people are shady Sam is a liar and don't go here! His partner on a Sunday said he canceled my one line!

The customer service here is ALWAYS 5 star. The employees are friendly, patient, and knowledgeable…read more They are also not pushy about selling more products. This is the ONLY Verizon store I will go to.

Excellent customer service at this location. Izal went out this way to help me patiently and…read moreexplain the procedure to troubleshoot a damaged iPhone. Them when I returned the following day with the phone repaired by Apple, he kindly spent over an hour doing the reset and upload from my iCloud. All with a kind attitude- definitely recommend this location

TL;DR ... go elsewhere…read more I was having trouble with data roaming while in Canada. Voice roaming was working fine. Cricket tele support sent me to this store. The guy is a waste of oxygen and a stain on the soul of humanity. My "everything" plan includes Canada & Mexico coverage. It is right there on their own damned chart. He says, not included. Said that iPhone 13 is not supported, inspite of a banner in the window pimping iPhone 13's. Said he does not know what "roaming" means. Said that he does not know what "voice service" means. Said that he does not know what "data/internet service" means.

Akilah/Kii at the 7 Mile location in Livonia was tremendously helpful and kind. I came in…read morefrustrated about my new phone not working and she resolved the issue in minutes and with a lovely attitude. Thanks again!

These guys are super honest and they're not afraid to put in the work to help customers. They…read moreordered me the part that wasn't available in the USA and waited until they got it in the store and helped me with the repair. They were super professional and patient with me. They did everything so I could retrieve my old pictures

Great location very helpful and quick service and friendly!! Helped me with all my phone and…read moretablets getting repaired !!!

I had my laptop with this facility for about 3 weeks for a simple charge port issue with my laptop…read more I've had it repaired before at a different shop before, so I had an idea of what to expect. After the first week without hearing anything I decided to call and get a status report: they told me I would have to wait another week for the part to come in. After not hearing anything for another week, again, I called expecting a status report. They told me that the technician would be in in about 15 mins and I would receive a call. After not hearing anything for an hour I called and was told that he wouldn't be in for another 45 minutes. All I wanted was a status report! Finally after another hour, I got a call from the technician saying that the part hasn't come in yet. The next day I received a call saying there was nothing else they could do: that the shop I had taken it to before had done damage to it and that the part wasn't fitting properly. They also mentioned that the laptop wouldn't even turn on. I figured that it wouldn't from the start since I haven't been able to maintain a charge... DUH. Nonetheless, they said they wouldn't charge me anything. When I went in to pick up my laptop they couldn't find my charger. Later, upon further inspection when I had taken it to another facility: we noticed that the keyboard had been damaged and didn't work anymore. It wasn't like that when I dropped it off at Battery Shack... The only good thing is that they didn't charge me for the part they had to order. Other than that I can't find any positives for this facility. I had no communication while they were trying to fix it, and they broke my keyboard. I'm beyond frustrated with this experience. What a waste of my time.

I ordered a battery for my motorcycle and it came in the next day. The staff was helpful and…read morefriendly and called me when the battery came in. I'm giving 4stars because they're only open until 4pm which made it a bit rough to get there before they closed. A better than average experience.

He was SUPER knowledgeable and friendly when we went in. Service with a smile. Would totally…read morerecommend this place to anyone! We will be back

Took 3 trips to Gideon repair store to fix my phone which its price was close to 2x more than other…read morestores and they didn't fix my phone. I had enough of keep on going back to this store. I ended up go to another store to get my phone fixed and money down the drain for paying Gideon!

I recently switched both my phone and my mother's phone from AT&T to Consumer Cellular, and the…read moreexperience was excellent from start to finish. AJ provided outstanding customer service and made the transition smooth, simple, and stress-free. Everything was activated properly with no problems, and the entire process was handled professionally and efficiently. Consumer Cellular has truly impressed us with its service, affordability, and customer support. It is refreshing to deal with a company that values its customers and takes the time to make sure everything works correctly. I would also love to see Consumer Cellular expand further into Michigan, especially throughout Macomb County. There are many empty commercial buildings along Groesbeck Avenue in Clinton Township, including former party store locations and large vacant properties that could be revitalized. I believe a remodeled former K-Mart building could even make a fantastic location for a second headquarters or major regional office. It would be a great investment opportunity for both the company and the local community. Overall, this has been a great experience, and I highly recommend Consumer Cellular to anyone considering switching carriers.

A customer since 2016, I was THRILLED to find that you have a retail outlet in Warren Michigan. I…read moreneeded a new phone right away. CherResse was amazing. Professional, courteous, PATIENT! I was very pleased when she offered the Iris Ally to me. I was past due to get a medical alert device and this fits my lifestyle and budget perfectly. I have my new phone, my Iris is all set. I am a VERY happy customer.

second time here and I can't say enough about the service, knowledge and results. This place is…read morethe answer for your tech problems because that is all they do on a daily basis. I will return the next time I have an issue. Definitely! thank you again Tech Boys. ;)

I brought my 2nd gen iPad Pro in because it wouldn't charge anymore - even with a brand new…read morecharging cord. They were able to clean out the charging port and got it charging again! They didn't even charge me since it was a quick and easy fix. They were just happy to help. Tech Boys have my business from now, on.