I don't know about the T-Mobile here, So for the record my phone network carrier is Verizon not…read moreT-Mobile but this one is conveniently located on my way home from work so when I got my brand-new iPhone 13 pro max I figured I just swing by and grab my mag safe charger from Apple as well as my Apple iPhone 13 promax case which at the time the phones literally just came out so I couldn't find accessories and covers for this particular phone anywhere else. When I used to have T-Mobile as my carrier it was always convenient because I was just run here and Make a Payment on my way home. And it's right next to my favorite nail salon. But what turned me away from this particular store was the customer service the quality of the products and the inconvenience I should say. So one month into purchasing the phone cover and the mag safe charger both of them broke! One of the T-Mobile employees proceded you tell me that you only have 14 days to make a return and I need to contact Apple themselves to request new items even though it was a manufacturedy effect I purchased them through T-Mobile and these things broke it's not like I didn't like them it's not like it didn't work for me he's literally broke within one month I spent over $131 here and a cover in the charger I got ripped off. And now I'm stuck with a broken phone cover which now chipped the corner of my iPhone because of the crappy cover And then they kinetic POS charger that doesn't work whatsoever! Never again!

I went in and was greeted and offered assistance in a timely fashion. London Lamour answer all my…read morequestions assisted with my purchases she even told me about the current iPhone promotion! I will most definitely be returning to upgrade my phone soon, great customer service!

Jordan was knowledgeable and helpful in pointing me to the right phone and accessories he knew…read moreexactly what the plans were and helped tailor the plan I needed

Had a fantastic experience here at Christmas! I came in to ask a few questions and Jessica was…read morehelping me out. Next thing I know she's got me in a new iPhone 11, with activation and my phone "clouded" over. It took some time since I didn't know my pin. (Which you can change by the way in the Verizon app.) I'm all hooked up with a new device! Helpful and patient with the process. Also got me everything I needed for my phone too!

Cleaned the viruses on my phone for $95. Same day. Will return with other devices. Friendly gave…read moregood advice.

Was having phone charging issues. Took phone to them at 11:30 - had repaired and returned by 1:45!…read more Now charging quickly. Totally appreciated the quick response and affordability.

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter

I came in to fix a deeply chipped phone and was worried that it would take longer than a day, even…read morethough I had a flight the next day. I came in, they talked to be about insurance which helped me know what I had access to and was super helpful, they checked the price with me before checking that they had the parts, they found the parts, and gave me an estimate of 2-3 hours. When I came back I did have to wait in line a bit, but it was worth it because my phone was fixed and completely back to normal. Great service and amazing work.

Called store about cracked iPhone 11. Was fixed in 20 minutes after arrival. Competent, friendly…read moreservice. Even got to spin the wheel for $20 off.

I had reached out to find out more and during/around my chat with Apple the manager called me and…read moreset up an appointment. Gave me a direct/personal number too. My appointment was set for the day they moved their store to the local Meijer. I showed up and the only tech there took care of me (I had called earlier also) and took care of me as he should of. Found out my only issue was the electrical outlet I was using for my charger. Not my phone, my new charger or lightning cable. Nothing of mine. Took care of me as quickly as it was to observe, took care of me as a regular client and charged me appropriately. Will for sure go back after my experience with the tech and manager.

Last night I shattered my iPhone screen when I was outside running. I'm one of those careless…read morepeople that has a case for my iPhone but not a screen protector. I've dropped my phone countless times and nothing has ever happened before. Perhaps I thought my phone was shatterproof or something. The glass on my screen would get into my fingers every time I would text. I put my phone in an otter box case right after that has a projector. I could hear and feel the glass break even more every time I used my phone. I quickly looked on Yelp for a phone repair place close by and got a quote. I went in today to Metro Detroit Phone Repair and was quickly assisted. For $70 I was able to get an Apple screen and a warranty. In about 30 minutes, my phone was fixed and good as new. Highly recommend Metro Detroit Phone Repair! Fast friendly service.

Zac was quick! Replaced battery and assisted with all my questions. Repair and accessories are…read morereasonably priced. Would use again. Thanks Zac

Well first thing how about the data breach dated July 18 2024.so according to the letter I got the…read moredata breach was from May to October 2022. It took cricket 2 years to find out . And the seven mile and Middlebelt location I get charged a different amount for the unlimited data I pay for really annoying. My service cuts out a lot,and the customer service at the store where I pay My bill is awful to say the least.phone selection is very lame. If only we had better choices than this. Truly disappointed about cricket wireless,and you can't get through to the corrupt corporate office and if you get lucky no One ever calls you back. I am giving you a lousy rating you sure deserve it.

Very helpful and friendly staff, I was able to get in and out with a brand new phone and plan in…read moreunder 20 minutes. The unlimited plan is much better than that offered by Verizon and the service is great. Would definitely recommend visiting this location, it is easy to get in and out of and the plaza is a nice area.

I'm the sort of person who likes to do things himself. I have built and upgraded several of my…read morecomputers over the years. So, I figured this new one wouldn't be a problem. Things have changed a lot in the last 7 years, though, and I was just stumped. I always like giving my business to local places, and I liked that they had the word speedy in the name. Sure enough, they got back to me quickly...to say that there was damage to the motherboard. Oops... I guess I'm not the computer expert I thought I was. I figured this was going to be where they try to sell me an expensive motherboard, but I was told it would be cheaper if I ordered my own. While I didn't enjoy having to spend the extra money, I still had a smile when I realized that my computer was in good hands. Once I got them the new motherboard, they basically had to build an entire computer from scratch, because everything connects to motherboard. But, they cut me a deal with the price. It would have been a couple hundred dollars more if I handed them the parts and ask them to build it. Everything works beautifully now. And, I enjoy talking about geeky old-school computer things with the people there. While I don't like to admit that I can't handle things, I know where to go if I have any issue with a computer.

I brought in my laptop and they updated it quickly and completely. This was my first time using…read moreSpeedy Tech and I'll use them again!