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    Verizon

    3.9 (14 reviews)
    Closed 10:00 am - 8:00 pm

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    7 years ago

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    9 years ago

    Lied to me about a free in store screen protector swap. And horrible customer service. Never going back

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    6 years ago

    Joseph was super helpful, knowledgeable and got us the best deal. He went out of his way to save us money and was super friendly. Thank you

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    9 years ago

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    9 years ago

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    AT&T Store

    AT&T Store

    2.3(6 reviews)
    1.7 mi

    Zero Stars. Horrible experience from Management. This is my…read morefirst time dealing with an iPhone and it's software glitches. I only came to this location because it was recommended and I'm SICK about it. My phone was experiencing glitches and I came to the store to troubleshoot. Instead being helpful, the MANAGER rushed to only offered : buying a new phone(phone has no physical/ water damage,less 1old) OR factory resetting the phone. I asked multiple times did the settings in my phone look correct to restore after the reset and he assured me it did. Making this short: I did the reset and NOTHING restored. ALL of my work documents and contacts are gone with no way computer access during this time to get them back due to COVID. All the Manager, Aaron Hakala, could say is, " I would have never done a factory reset if a gun was to my head" Not only was the manger eagerly able to sell my father a new cable package while he supposed to be helping me, he also used my credit card information without my permission. I was supposed to be paying a single transaction and he used to set up my fathers cable account which I did not consent to. He told me as we were leaving the store that is a recurring payment( In which Aaron Hakala assured it would not be). I came into the store for HELP but I left SOL! And he just shrugged because hey what is it to him, he made a sale, right! The service I received was horrible and has left me in a EXTREMELY compromising situation that was COMPLETELY avoidable if I received the right council.

    Aaron Hakala, the store manager, is a straight up clown. For starters he gets uncomfortably close…read moreto all of the customers, his mask is constantly off of his nose or not on at all. He had the music up VERY loud in a Bluetooth speaker in the store. I was talking to his associate about my bill, I could not hear her, so I turned the music down and he came over and told me I was "killing the vibe". Excuse me? How old are you Aaron? Because it seems like you're a delusional 43 year old who things he's 22. He did not inform me in crucial information on my new phone plan and added unnecessary lines without my knowledge. Do not go here. Do not give this clown your money.

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    Verizon - mobilephones - Updated May 2026

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