The customer service here is ALWAYS 5 star. The employees are friendly, patient, and knowledgeable…read more They are also not pushy about selling more products. This is the ONLY Verizon store I will go to.

Excellent customer service at this location. Izal went out this way to help me patiently and…read moreexplain the procedure to troubleshoot a damaged iPhone. Them when I returned the following day with the phone repaired by Apple, he kindly spent over an hour doing the reset and upload from my iCloud. All with a kind attitude- definitely recommend this location

Fantastic guy - fixed my phone in minutes. Great pricing and clearly he's competent. Very…read moreconvenient to have him come to my home!

Got a battery replacement on my iphone x, very convenient and quick…read more Showed up on time at my residence and did the repair in under 20 minutes, charged almost half of what others were quoting. Mike seems like a nice guy too, definitely recommended

Do not sign up at this store! They offered me a promotion that didn't exist and I didn't find out…read moreuntil I received the bill. They told me the phone would be free and now I'm stuck with the bill. They assure me my bill would be $235 and now it's over $300! Bait and switch scam

Useless store and staff. Went in to buy a I phone case and two staff folks doing nothing other than…read morehaving a personal conversation between themselves didn't offer to help. if it was my store, I'd fire the both of them. AVOID THIS STORE. This is not the first time I've had bad service here. DONE!!!

Don't go to this Verizon. The associates feel shady and it couldn't be more obvious they're going…read moreto do everything possible to make commission off of your sale. I came in with a brand new phone purchased elsewhere trying to get my service added & they tried to sell me a new phone! They said I get a $1000 credit for a new phone and Verizon will pay for it. I asked if it has a 3 year contract and they said no.. no contract.. but then when asking them questions, they said Verizon pays for the phone for 3 years and if you leave early you pay for the rest of the phone.. the verbiage used the entire appointment was very deceptive if you're not phone literate. I would never return to this Verizon, unless you're into being taken advantage of- in that case this is your spot

Can be a little bit of the hard sales approach at this locations. Hey, I get it ... gotta move that…read morecustomer to making a decision whether yes, or no but sometimes some people need to think. Otherwise the service is okay, just be prepared to say no to the upgrades, like credit cards or new phones

Chantel was kind helpful and very easy to work with. It was…read morea great experience. She explained everything I needed to know. And reassured she would able me anyway she could.

Terrible service, never answer the phone, always tries to send customers away worst experience everread more

I came in to fix a deeply chipped phone and was worried that it would take longer than a day, even…read morethough I had a flight the next day. I came in, they talked to be about insurance which helped me know what I had access to and was super helpful, they checked the price with me before checking that they had the parts, they found the parts, and gave me an estimate of 2-3 hours. When I came back I did have to wait in line a bit, but it was worth it because my phone was fixed and completely back to normal. Great service and amazing work.

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter

Don't even even think of coming here for a phone repair! My daughter paid $190.80 to have her…read moreglass replaced on both sides of her phone. She took it home and the phone was overheating and the screen was very dark. We went back the next day, and this guy refused any type of replacement screen or a refund. He claimed that that she needed a more expensive screen for an iPhone, but apparently they did not have it or I'm sure he would've been happy to charge her even more. Now we are disputing the charge with the bank... even his phone cases look like they're from SHEIN or Temu! ;(. She left a negative review and he responded saying that he has no record of her doing business there...what a liar! Here's her receipt that I've attached.

If I could give a 0 star I would. Let me start off by saying this guy welcomes me into a option to…read morepay 120 to fix my iPhone 15 pro max screen about 15 min after the repair my phone starts over heating freezing screen goes dark and overall barely works the guy tells me in the photo text exchange that I need a 250 screen and that some phones do not take the cheaper screen and apparently my phone was one of them as a business owner you should not be that money hungry on a sale and tell the truth from the beginning I am now forced to get a new phone due to my previous one being non repairable if I were you I would stay far away from this business

Terrible service gives you the run around never firm on nothing they say order a phone on October…read more24th couldn't get the phone had to cancel the order went to another store got 2 brand new phones no problem.

Very good place to get you phone fixed they are very good ppl there I always go there to get my…read morephone fixed