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    A-1 Computers

    5.0 (3 reviews)
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    King PC Solutions - Mr. Charles King

    King PC Solutions

    (5 reviews)

    Repaired iPhone screen in timely manner and did a great job. Also fixed my son's Xbox previously…read more Highly recommend.

    I went to King PC Solutions expecting a quick, professional PC build. I was told it would be…read morefinished in three hours. That did not happen- not anywhere close. Contrary to what the owner, Charles, might say, this is exactly what was communicated. He will claim he said it would be three hours of work, but that is not how it was presented. From the start, Charles failed to take inventory of the parts I brought, so he missed that I forgot a CPU bracket. Instead of catching this early, it was discovered days later-after Charles had already taken personal days off and done nothing with my system. Being sick is understandable, but when you promise a timeline, you should meet it or at least communicate clearly. Throughout the process, Charles ignored my calls and texts- sometimes even leaving them on read-while my unfinished PC sat untouched. When he finally looked at the parts, he said several were incompatible and told me what to order. I did so immediately, and the new parts arrived within two days. He then promised it would be ready by the weekend. It wasn't. Then he said Monday. Still not done. When I finally insisted on picking up my PC, it looked like it hadn't been touched all morning. He had made it sound like all that was left was installing drivers, but the cable management was a mess, the graphics card wasn't installed, and both radiator fans from my CPU cooler were missing-one stuffed in a box, the other oddly mounted to the back of the case. When I booted it up, the CPU temperature instantly spiked over 200°F-an absurdly unsafe temperature for a "nearly finished" build. When I first brought the computer in, Charles told me how much he "loves this shit." Apparently, that includes loving to rip people off. He originally quoted me $150, but later- without finishing the job- charged me $200, after also saying he "wasn't gonna *rape* me out of my money." To make things worse, he doesn't even build the PCs himself; he has a so-called "genius" come in to do the work. Some genius, King PC Solutions wasted my time, communicated poorly, misrepresented progress, and returned my PC in an unsafe condition. I strongly recommend taking your business elsewhere.

    A-1 Computers - itservices - Updated June 2026

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