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    Verizon

    3.2 (59 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

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    Shady junk charges! Didn't disclose any fees. Avoid this location at all cost and go to a corporate store to have more recourse.
    Adam M.

    ***warning authorized dealer*** ***representative signed docs in my name*** Added a $29.99 SETUP PLUS fee to my order but told me my only charges were taxes on my new phone. Signed docs in my name to avoid disclosing that I would be charged $70 dollars in activation fees from Verizon for changing my plan. Misquoted my new monthly charges. I was told I would be at $120 a month but am at $140. Meaning I'll pay $240 per year extra! Not a small amount Gave me nothing in writing until my new phone was already setup. Absolutely criminal operation.

    This is the gentleman whom claimed to be the manager-on-duty, needs HR training in interpersonal skills, and basic customer service.

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Exceptional customer service. Julio answered all of my Gramma's questions. I love this Verizon store! 5 stars!

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Had great service from Aydeth. She was very thorough in answering all my questions made sure I was happy with my purchase!

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    6 years ago

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    Review Highlights - Verizon

    Came in to pay my bill as usual, was welcomed by a friendly staff led by Julio, this location was awesome!

    Mentioned in 6 reviews

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    Spectrum - Front

    Spectrum

    (74 reviews)

    Did a walk-in to drop off equipment. A staff me never asked me to check in on the screen. Didn't…read morehave to wait too long, probably less than five minutes. Return was super easy since they already have my information from checking in. Very clean, big, and spacious inside. I was also able to use the kiosk to make a payment. They allow credit card, debit card, and even cash. Easy and hassle free.

    The store I had no issue but the over the phone customer service is the worse ever I have…read moreencountered I called in about an issue with equipment and my bill I explained I have been thinking about going to frontier because I have been without internet for almost a week I thought my new equipment was being shipped He was no go to the store they have it there and they close at 10 you should make there in time I'm like wow nothing about let's look at your bill or I'm sorry about the mix up let's see what we can do I would not recommend spectrum to anyone Now I went to store in West Covina mall The associate helped me and I explained I was only there to replace my existing equipment wifi and modem He said the only way was to upgrade my devices and he tried to add a sim I explained to him I didn't need a sim and I already have a great plan with T-Mobile He said that's the only way. Bottom line I left with the same old crappy devices that don't work and I have intermittent Internet My goal to leave spectrum after 20 years Do not go to spectrum

    Verizon - mobilephones - Updated May 2026

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