Josh was friendly, patient and got my problem with MS Word resolved. Thanks Josh & thanks JK!read more

I went in w my Mac computer for a warning that I couldn't get rid of and to complete an update. my…read morecomputer is old so wasn't even sure if it was possibl. it was possible and they had it up and running in less than a. hour. so knowledgeable and wonderful to work with and pricing is very fai. I'll be back.

Great service, Big selection of accessories, at near WHOLE sale prices. Their people are very…read moreknowledgeable of phones and plans. I've been going to Whole Cell Accessories since they opened, always get great service & no problems with waterproof phone cases, gel cases, screen savers, or any product I bought there.

Can I give a ZERO??? Been a customer for Years. Purchased a number of phones and internet service…read morefrom this store. Now, will never walk back in that store again. Owner was RUDE AS you know what to me. I had an issue with my internet router going completely dead out of the blue within my 1 year warranty (had less than 6 months). Customer service told me that the store should be able to give me a new router. I called before I went, he confirmed they had 10 units, but told me I couldn't leave with on that day that he has to issue a return, wait for a unit to come in to the store in 3 days and then I could pick it up. Called customer service back before going to the store, they escalated call and was told by manager that if I go into the store and the store calls them (because they wouldn't have a long wait - I specifically asked) they would work with the store so I could get the unit replaced. I went in, he insisted I call customer service, said he had no other phone number he would have to wait to. He said he could generate a return but then I would have to wait 3 days for one to come in. I asked why I couldn't have one in stock and he keep the one coming in. I also offered initially on the phone to purchase a new router which the store told me I could not do because I could only have one unit in a home. But in store he said I could buy a new unit for $100. That I didn't qualify for the special price because I already had one. He got tired of my questions and waiting for customer service to read the rules and just told me to leave, go get internet somewhere else, he doesn't want my business. This after I asked him, how do we process the warranty replacement. He had one lady waiting, told me to leave and just started helping her. I'm contemplating canceling my entire metro service because of him and will be sourcing new phone service and internet service. In the end, customer service paused my current service (had to call back to cancel) added a new internet line and charged me for a new router (only $10 but I will be calling for a refund as my unit is still under warranty and should have been replaced for free). Now I have no internet for 3 more days (which trust me, I will be contacting customer service for a credit for those days as well).

Great customer service, Staff has be very helpful in…read moreassisting me with new phones or a problem with one a current have They have even suggested ways to save money on products and services

Manager at this store, Carter, could not have been a more abrasive, inhumane individual. Been to…read morethe store 3 times, support gentleman very kind, helpful, and a nice human being. I would highly suggest not going to this store AT ALL. Save yourself the hassle and waste of time when the manager is there - this might be the second negative review I've given in the past 20 years, it/she was just that bad.

Brought my iPhone SE into Palos Park location for low battery, Dillon had it replaced and ready to…read morego in under 30 minutes. Friendly, quick professional service.

When I walked in I was immediately greeted by a very nice gentleman. The reason I was going here is…read morebecause I was reaching under my seat in the car and the screen slid off and no longer was working. I called apple and were going to go through them when I thought I would check this place out. I was happy that I did. They were able to fix my Apple Watch and get it working again. For a better price then what it would have been through apple. The location is clean, staff is friendly. I would defintly go here again.

#27/2024 These guys know their shit…read more Basically they're not T-Mobile authorizers other places where you can go. But if you want it yesterday they will do everything they can to get you moving quickly I lost all of my picture and it turned out to be that the battery was so blown up it just been charged so much while the bottom line is I drive a truck and it gets plugged in a lot especially for navigation. And the screen basically cracked I called them and they originally said to be 230 bucks for a screen. I didn't know they needed the battery too and that was 85 more. The good news is a quote you ahead of time and you kind of know what you're going to pay so you can be ready. I was surprised it ended up costing me $353 but hey you know what it's okay. I could have had it done then and been gone however they didn't have the screen and stock they had to order it only took a day and they got it in that's great by me. And they do a lot of things for a lot of stuff they not only do your phones that some people say you can't change batteries yes they can they do laptop desktop software and hardware repairs and they sell and buy phones and tablets all of the markets not really good you ain't going to get much for a flip phone you might get a quarter LMAO! THAT BEING SAID THOUGH IT'S A NICE EASY MALL STORE ONE OF THOSE CELL PHONE PLACES BUT THEY TAKE ALL MAJOR CREDIT CARDS AND THEY ARE VERY PROMPT. I WOULD DEFINITELY USE THEM AGAIN IF IT WAS SOMETHING THAT WAS GOING TO BE UNDER A CERTAIN AMOUNT OF MONEY ALTHOUGH I DO HAVE THE COVERAGE THROUGH T-MOBILE I JUST DIDN'T WANT TO BE MESSING AROUND AND WAITING AND WAITING. THEY HAVE A MAJOR VAST ARRAY OF CELL PHONE CASES TO. Another thing is they try to take and show you what's going to be needed while you're there not just dropping it off and coming back and having them call you and say all that needs this this and this. That was something really nice too once you pulled apart my phone my Samsung Galaxy Note 20 5S I was able to see right then and there what he meant by the battery starting to get a little big and then ended up pushing the screen and cracking it so it was all fair. I didn't have to get a new phone yet I can hold on to this one for a little longer so hey it's all good. Nice thing as I got non-breakable cases fancy ones all kinds of stuff for all different phones are a very well equipped place. Unfortunately joliet's the only location where they are. But for the most part the reviews reflected other than a couple of well we'll just leave it at that.....

Do not use their services for your screen repairs. My daughter got her IPhone repaired here and the…read morescreen has gone out already!! Just short of 30 days since we had it fixed and the guy says there's nothing he can do. Come back Saturday and the manager might cut us a deal. This is poor customer service and unacceptable. You try to support small businesses and this is the thanks you get. Go through your provider if you can and save yourself the trouble and money.

A man named Ternell helped me with a phone transfer. During this the town experienced a storm that…read moretook out the power and people even came to the store for shelter. I was there with my toddler. Even with the storm he still managed to get his job done over a hotspot. while also remaining calm professional and personable. it was easy to see that he is a staple in this establishment. knowledgeable with leadership skills.

Awful, They insisted they needed my phone to complete the transaction, he installed the t-mobile…read moreapp on my phone and used it to add another line that I didn't need or ask for. I do NOT recommend using this location. I filed a complaint with T-mobile and they agreed that it was unethical practice and thankfully were able to remove the new line.

I called first then delivered my pc, the following morning, 9AM, got a call describing problem,…read moreneeded new battery, critically dead. They told me where and what to get, did it, and all good. Everyone, efficient, polite, neat. Very well done. Highly recommend.

I filed a claim and they only fix one of the issues that were a result of the Phone being dropped…read moreand I was told to go file another claim. Terrible. Thanks for the response. I did show the vibration issue to the technician when I dropped off the phone, and he mentioned that he thought it could be related to the camera. I also followed up specifically to ask if the vibration issue had been taken care of. When I picked up the phone, unfortunately, the vibration issue was still not repaired. Both technicians made it sound like repairing or replacing the vibration motor may be a more involved repair. If that's the case, maybe the phone needs to be replaced, or the necessary part needs to be ordered. I'm happy to bring it back in. Just to clarify, the screen was never cracked on this phone. The phone was dropped, and it appears the impact dislodged or damaged multiple internal components. I'd just like to make sure all of the issues caused by the drop are addressed.

I took my cracked cell phone here, hoping that maybe the temporary fix wouldn't break the bank! I…read morewas offered 3 different options, and I chose the cheapest, because I really didn't want to spend a lot! I couldn't have been happier with the fix!!! You can't tell that there was a crack, and hopefully, I will get another year or 2 out of it!!! Very professional, very smart guys!!! Very reasonable!!!!!

Dropped off my 2017 Macbook Pro due to the original battery dying on me. The owner replaced the…read morebattery for $125.00 and had it done within 24 hours. Highly recommend.

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

Had a good experience, found what I was looking for at a fair price. The service on a different…read morevisit was outstanding.

Super great guy! Really knowledgeable about all electronics and much better priced than any other…read morerepair place I called. He came to my work to put a knew screen on my daughters phone and finished in no more than 15mins! I am very pleased with his work and highly recommend that you use Mobile Jungle. Heather

Brought my iphone in for a screen repair, dropped it off at 11:00 went and grabbed some lunch and…read morethe phone was done by the time I got back. Great job and really nice guy. Cool place too.