Panicked when I woke to a phone that said "corrupt" and the only way to fix was to reset to factory…read moresettings. I was very concerned that I would lose everything I had on/in the phone so took it to the Verizon Store. Mital very calmly looked at it, reset it for me and restored everything in a shirt amount of time. Even though I was not purchasing anything she never acted like I was inconveniencing her, rather took her time to be sure I was OK with what she had done Highly recommend for this excellent customer service!!

Had the best experience at the Verizon store in Lockport. The sales lady was extremely helpful and…read moretransferred all my family's phones from At&T to Verizon. They had specials of free phones with trade ins and IPad and watch with purchase. I walked out of AT&T because they wouldn't help me with a problem with an older phone so I asked to trade it in and they had no offers. The lady at AT&T was rude and didn't care to have my business.

Couldn't be any slower if that was the only thing they focused on. Three employees are as clueless…read moreas they come. A FULL hour with the same three customers while the rest of us look on figuring out if we should step in and do their jobs for them.

On my visit, the employees were friendly knowledgeable and worked to service customers as quickly…read moreas they could. I got exactly what I wanted, ( home internet) it was a new account so it too a little time to set up a new account, but not too long, other customers were being taken care of by the the other employee, everyone was greeted as they entered.

Eric cleaned my charging port and speakers on my iphone quick and swiftly, got me back on my way in…read moreno time! super pleased with the service!

Made the trip from far because they used to be best place to sell your phone but they must've…read moredropped prices. only gave me $900 for an unlocked iPhone 17 pro max 1TB in great condition!!

Dropped off my 2017 Macbook Pro due to the original battery dying on me. The owner replaced the…read morebattery for $125.00 and had it done within 24 hours. Highly recommend.

I came here to get my iPhone screen replaced because it was cracked. The owner John was very nice…read moreand offered a premium "real iPhone" screen for $100 more so all in all I paid almost $300. The phone immediately had issues so I went back the next day and he told me it's from the previous falls.. that there was nothing he did or could do. When I take it to Apple the phone clear as day says the display is unknown and can't be detected. Now because I have a third party screen Apple charged me $380 for a replacement. I should have gone to Apple in the first place. This did not save me any money. It cost me more time and money for this hassle.

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

The customer service at this location is awful. I was told it is walkin only and i live 1 1/2 hours…read moreaway so i go in at 4p and was told they couldn't do it that day i would have to bring it back. I am stuck coming to this because they are the only one with the parts for my phone. I call the next day and they say well they are backed up but if i have it there by 4p they will have time to fix it. I got there about 1 pm and i told them i would be waiting in my car since im not familiar with the area and they will have my phone. They didn't get done with it til nearly 5p. I will never go back to this place again.

They were super nice and honest. I was worried that I had to spend hundreds of dollars to fix my…read morephone, but he actually fixed it with a handshake. Good people. I will make sure I take all my phones to them and recommend friends and family.

My iPhone plummeted from my 4th story balcony. The front and back of the phone were severely…read moreshattered but surprisingly still useable. I wrapped it in Saran Wrap and put it back in my case to keep glass from going everywhere when I was on the phone. Decided to take it here instead of getting a new phone. Chris quickly greeted me, assessed the issues, gave me a quote and a time to come back. When I tell you that he hooked my phone up and that it looked and worked like it was BRAND NEW, please trust me! My phone was fixed about 6 months ago and I haven't had one issue. I HIGHLY RECOMMEND...THANKS, CHRIS!

The best customer service, hands down. If you need your phone repaired look no further. I've used…read moreDr. Gadget multiple times for repairs and each time the service has been great and repairs completed timely and perfectly. When a big name store told me I would have to ship my phone out for repair, instead of investigating further to find out the actual damage, I declined and came right to Dr. Gadget. Here, I was assisted quickly and the tech was able to identify the issue right away, saving me time and money. Highly recommend!

I went in on Tuesday, October 30 to have my iPhone screen repaired. When I got home, I realized…read morethat I could not use voice command, so I went back on November 1. Instead of fixing my phone the guy created another problem. I am no longer able to use all of the keys on my keyboard; this was not an issue before him opening up the screen a second time. He wanted me to come back and get the phone later on, and I explained that I was not from the area and would not be able to return. I asked him for a refund so I could go elsewhere and get my phone fixed. He declined and said no refunds. I understand that I may need to be a little inconvenienced, but since you could not do the job after two tries, I should receive my money back. Unfortunately, I will have to return, but they will never get any more business from me. I will advise going elsewhere.

I needed an emergency screen fix on my iPhone 7. The screen looked like a spiderweb got a hold to…read moreit. They fixed it while I waited and even threw in a screen protector for me. I will always return. Friendly service.