Do not bring your spouse or significant other here. Would give a zero star rating if I could…read more Service was fine, but the employee who assisted us immediately started asking my partner inappropriate questions in regard to our relationship with questions such as "Is it serious?" or if we were actually together. Mind you, this happened the minute I walked away from the table to look at potential new phones. This is very unprofessional and disgusting. It was borderline harassment. I will not be coming back to the AT&T store in Dothan again (the one next to the starbucks). I hope to hear from a representative in this regard because, honestly, that man deserves some punitive action or something like wtf dude.

I went in yesterday to upgrade my phone to the 15, I spoke with Dolly, the manager at the store,…read moreshe was very professional and very patient with me, and understood my situation. I am very appreciative of her motivation to get me set up with my new phone! I definitely recommend coming in to get a plan or a phone with them!

Customer service here is terrible! Very rude and not willing to work with us. Went in to add a line…read moreto my account and purchase the new Iphone 16. They acted like it was an inconvenience for them to have to work. So, we left to purchase from the TCC private verizon in Dothan and they were more than willing to help and we successfully purchased the phone and accessories. Now today we went back to this Corporate store on Ross Clark Circle again for an issue we were having with the charger and and explained what was happening. We were then very rudely asked " What do you want us to do about it?". Being overall very discussed while maintaining my cool said nothing and we left. We went back to the TCC on HWY 84 and again they were very welcoming and took the time to help us. We needed a new box and we bought it. Needless to say, take all your verizon business to the TCC and not here. Only giving 1 star because I have to. I would never recommend this store to anyone!

Transparency these people had no effort made at all to tell me how exorbitant my first and second…read morebill would be. I'm just through with Verizon especially this store got enrolled in the most expensive plan, not even telling me but enrolled in the most expensive plan that Verizon had there is no way that I will do business with this store again and unfortunately, I have to go back for service on my phone. Luckily, she did include the insurance in the most expensive plan. She enrolled me in, not a happy camper not a happy customer as far as customer service goes I would not even write this with one star

Great phone company to choose. They have a great phone selection and reasonable phone plans! Highly…read morerecommend them

Great company and great employees. They helped me set up an ACP phone so my dog isn't so lonely…read morehome alone all day. THANKS SELECTEL!

Horrible customer service. I had an appointment for 3/21 and the tech was a no call no show. And…read morewhen I contacted spectrum they told me that the appointment was for 3/22. It is writing that the appointment was for 3/21. I had it confirmed. I pay my bill. In fact I have over paid and have a credit of over 100 dollars. These people pass your call on quickly and pass the chats quickly. No desire to fix the issue. I guess they are paid by each call and timed They still have not corrected their error and instead keep saying well it was misspoken. I have it in writing three times. Horrible service. I do not recommend at all.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 3525 Ross Clark Circle. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Dothan Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

I walked in to this store today with a brand-new unopened iPhone11, AND my old iPhone which still…read morehas service through T-mobile. ALL I needed was for the new phone to be activated, and my old number moved over from T-Mobile to the new AT&T account my wife recently purchased. I spent over 3 hours there, provided all info they asked for, even with my wife on the phone, and in the end - they couldn't do this simple task. The manager, Ms Cobb, even eventually asked me to leave the store! The only way they could set up a new phone was if I bought the phone and the service through them - any other scenario, they can't handle. They said it's not possible. Meanwhile, my wife just did the same exact scenario at an AT&T store in GA with no problem. If they couldn't handle this - they should've told me in the beginning. Do NOT use this store, and think twice before using AT&T.

I am originally an AT&T customer. Been with them for years…read more The store and the people there are wonderful. Sometimes a bit crowded but the personnel work really hard and fast to provide the best service. Only thing I have to complain about is the way AT&T works their data plans. They should have stay with unlimited plans for smart phone users. Especially for those, like me, who have had contracts that go back for years. I just left South Korea paying only $60 for unlimited everything. I come back to the States and it's like stepping back in time. Five stars for the location and people but three for service plans.

they spent time instructing me on how to fix my problem with my iPhone. no charge and very friendly…read morestaff. I highly recommend them.

my computer was taken over by a scam and they froze my computer and got into my bank account. this…read moreplace cleaned my computer and loaded up a virus protection. this was done in a matter of minutes while i waited. i was charged half the price that i was told when i called them and they were very nice while i was there. great to work with people who value a customer.

I walked in to talk to someone about switching from Verizon. There was only one rep available, and…read morethey were with another customer. In the 10 or so minutes I stood waiting, another rep popped out from the back, spoke to the customer being helped and disappeared through the same door they came from. No one spoke to me, so I left. Guess I'll be staying with Verizon. I don't like their prices, but their customer service has never been lacking.

From the owner: Visit the T-Mobile store in Dothan and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3500 Ross Clark Cir Ste 610 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

This is a wonderful cell phone repair store. I came during Black Friday in urgent need of my phone…read moregetting fixed. They said my phone will be done in 1 hour and it was. Everybody was real personable. If I need another cell phone repair I will go here. -diabetes89

I would not recommend this store to dust off the screen of a phone or tablet much less attempt to…read morerepair it. If I could give less than 1 star, I would. We took an iPad 3 to iFix on December 20th to have a broken screen replaced. We called later that evening and went to pick it up after they said it was complete. We tested the iPad while at the store in front of Tyler, an iFix employee, and the power button wouldn't work, the magnetic closure to put the iPad to sleep wouldn't work, and you couldn't lock/unlock the iPad. They also scratched the body of the iPad around the edges when they replaced the screen. Tyler made a note of the issues and agreed we could bring the iPad back for repair after the Christmas holiday. While we had it, the screen detached from the iPad body. We took it back to iFix on or about January 9th. We had to swipe (erase all content) off the iPad for them to repair it, so we had to buy a new one to replace this one in the interim. We have received NO communication from anyone with iFix since that time unless we've called for a status. We have called numerous times to speak with the manager, David and Tyler the original employee dealing with us on this. Each time it's the same story...they're working on it and since that time, David is no longer with them. I emailed all of the contacts on the Corporate iFix website and never received a response. The employee we were dealing with, Tyler, can't tell us anything and he said the district manager was now handling our case. Amber Wells, the District Manager with iFix, and they would not agree to refund the $196.19 we paid for the screen replacement and she said they can't repair it. I filed a Better Business Bureau complaint in March and iFix never responded to it. The leasing manager, Rhonda Clark, at Wiregrass Commons Mall has attempted to get this resolved with the owner but has not been successful. Apparently there are other customers who have complained to the mall management because iFix won't stand behind their work, lack of work, or whatever you wish to call their shoddy attempt at service. It is May 21, 2014 and they STILL have my iPad. Nearly 6 months later and nothing from them...no attempt at resolution at all. At the very minimum, they should refund what I paid for the repair. Unfortunately now, I have no confidence that the iPad will ever work the same even if someone else replaces the screen. PLEASE don't make the mistake of taking any devices to this store. 1/7/15 Update @ the request of Tyler from iFix who stated that I've continually bashed this business. That is absolutely not the case and everything I've stated above is the truth and I have all of the documentation to prove it. On September 17, 2014 I filed a Statement of Claim with Small Claims Court in Houston County, Alabama. I received an email from Chris Kelley, Owner of iFix, on September 29 in response to the Small Claims Court claim that was served at his business. His email was attached to a reply to my email from February 12, 2014 in which I was begging anyone to respond in an effort to get this situation resolved. The case was dismissed on October 7, 2014 at my request because we settled out of court. iFix reimbursed me $1,030.10, for the price of a new iPad, court filing fees, and the amount we paid for repair...9 almost 10 MONTHS after I took the iPad to them. I stand by my rating of this business and would not recommend anyone conduct business with them for the simple reason that you can't depend on them to promptly address any issues or escalate them to the appropriate management entities if the store is unable to resolve them. While the situation was eventually resolved, it absolutely should NOT have required legal involvement, which was a last resort. Excuses were given such as transitioning of management and lack of communication but it is inexcusable that it took 9 months and small claims court to get the situation resolved.