RANT ALERT: Medical Disinformation & Pure Incompetence…read more I need a minute, because my blood is absolutely boiling. Today, I called your company in Dothan on behalf of a patient. This patient is on home oxygen and simply needs additional portable cylinders at her house as a safety precaution in case the power goes out. Pretty standard, life-saving protocol, right? Of course, because it's Saturday, they're closed and I got transferred to an "after-hours call center." And let me tell you, the "representative" I spoke to is an absolute, tier-one moron. I explained the exact reason for my call. I gave the patient's name. I gave her date of birth. And what this absolute ditz told me next completely floored me. With maximum confidence and zero brain cells, she tried to tell me: "The concentrator is giving her the same amount of oxygen as the tank, that's why it's called a concentrator." I stopped her right there. "Ma'am, I don't like your condescending tone. I know what a concentrator is and how it works. It takes room air, pulls it in, concentrates it, and delivers it via a nasal cannula. The patient is receiving 2 liters per minute @ 21% oxygen." You'd think she'd back down, right? Nope. This genius doubles down: "No, sir... she is getting the same amount from the concentrator as she would from the tank." Lady, listen to me very carefully. I have 30 YEARS in EMS. Let me break down the basic, elementary-school science of the oxygen concentration in room air--the everyday air we all breathe. The atmospheric percentage of oxygen in room air is 21%. The concentration of atmospheric oxygen does not change with a regular home concentrator. Yes, she is getting 2 liters per minute, which is the flow rate. And yes, that will be the same flow rate from the oxygen cylinder. But the oxygen in that medical cylinder is 100%, NOT 21%! And yet, this medical administrative black hole still tried to tell me that I was wrong and she was right. It is terrifying that people this profoundly uneducated are handling after-hours medical emergencies for vulnerable patients. If this woman were any dumber, someone would have to remind her to take a breath. To Rotech in Dothan: fix your outsourced garbage fire of a call center before your staff's lethal incompetence actually costs someone their life.

Run don't walk as fast as you can Do not use this company unless you want to see another Dr for…read morehigh Blood Presure. EVERYTHING YOU DO WITH THEM IS A PROBLEM NO MATTER HOW SMALL. I have never in my life wrote a bad review and I have tried for years not to write this one but from day one on 2011 and today is 2024 has been a problem nobody does their job and you have to make 6 phone call to get them to do their job. NOT HAPPY I have to give them a 1 star I tried not giving one at all won't let you.

My husband uses a compound medication.This pharmacy is very reliable to do everything possible to…read morefulfill our every request.They are friendly and prompt.I highly recommend this pharmacy.

I have been using Doctor's Center Pharmacy since it opened in the 80's. I travel across town to get…read moremy prescriptions because I know that they are trustworthy and accurate. Best pharmacy in town!

If you want a toxic attitude plan your next visit to the medical gallery. And if your old like me,…read morethey really don't want your business. There words were I hate old people because they are so hard to deal with. There attitude is one size fits all and the customer is never right. Try it, they will be glad to have your business unless you are old or disagree with anything they say.

Everyone in my family uses the Medical Gallery for everything from ice packs to diabetic shoes…read more They are always helpful and so kind! Couldn't recommend them more highly!