I have purchased seceral shoes from this location over the years. I've never had the need to return…read morea pair, therefore I was not aware of their return policy. Today, I went to return a pair, the very nice young lady called for a manager (store policy, I guess for every return) and then she started to process my return, at that point she realized my return was outside their 60 day return policy. She explained the policy and I was like, oh ok I wasn't aware. We started putting the shoe boxback in a bag and by then the manager showed up, she didn't say a word. The clerk explained about the time frame, the manager shook her head no. She didn't day 1 word to me. I was actually ok with the policy, my fault I wait 2+months before returning, but the way the manager trated me was unacceptable. She then followed me a my husband while we shopped for another pair of shoes, just standing at the end of the aisle for about 5 min and watching is before finally moving on. As someone who does customer service, I find her manager skills lacking. The young lady that originally helped me is the only reason I stayed to shop.

Horrible customer service. Everyone was rude and didn't want to help. The worst !!! If you don't…read morelike what you do, sit at home and collect unemployment like the rest of the lazy, rude people that don't want to work.

Great store very nice customer service. The prices could be a little lower but overall I highly…read morerecommend this store

We have purchased a few things from Eagle Eye when we are in Dothan. Great selection of…read moreclothing/shoes. We had a problem with a pair of boots and contacted the store for help. Thanks to Gabe for his incredible customer service. He contacted the manufacturer and took care of everything for us. We are from Florida and was able to bring in the boots a week ago. I will continue to shop at Eagle Eye and would recommend it to everyone. It is extremely welcoming store!

Decent location. We stopped in to purchase a bicycle for one of the kids in our area. I will just…read moresay that you should always assemble the bikes or at the very least check all of the fasteners and make sure everything is properly installed. I bought one in the box because the models on the floor were all basically finger tight. One thing that I have an issue with all Academy Sports now is the way they have you enter a cattle chute style checkout line. I'm not a bovine and I don't particularly like being corralled. Otherwise I would probably shop here more often.

Ordering online and picking up in the store only works about 40% of the time (due to items not…read morebeing brought to the checkout area). Have to wait for a while to have store employees bring the items to the checkout area after ordering several hours earlier. Employees complain about other employees not doing their job (especially bringing items to the checkout area). Don't have this problem at other Academy stores.

Service on point. Have a great selection on perfume and cologne. Price was okay. Have big…read moreselection on purses.

My wife and I went visit Dothan to see my family and then went to Wiregrass mall…read more.. Nothing news because I was there alone two years ago Management team asked me to leave because of nasty my shirt isn't appropriate for customers.. They are narrowmind,I never had problem anywhere mall in Dallas,Tampa,Miami.. Washington DC different State .. What I notice I don't see any young people shopping there just elderly only.. So my wife and I was there last Tuesday and we talked about it and she agree with me something wrong with Management team and we notice nothing young people is interesting that Mall probably already know that Mall is Narrow mind.. That why young people probably prefer go somewhere Mall more flexible more open mind to shopping no rules from Management team... We decision not to come that Mall anymore.. Look bad already.. I hope Management team need to wake up and change to be more open mind..so young people would come again.. Bye bye I'm done there!!

If you are willing to search through an insanely large stock of clothing, you can find better deals…read moreon new clothing than on some buys in Goodwill. There are far too many GIANT LOGO shirts that no one else wanted to buy - but looking between those items, there are a lot of stylish gems. I get a lot of my daughter's clothing here and occasionally find things for myself and my husband. They also have a varying stock of household items, shoes, tons of jewelry, and lots of purses. I'd give it 4 stars but it can be a bit unorganized and overwhelming, you have to sift through a lot of junk to get to the better items, and the employees often look downright miserable.

I like this place. You can buy old man stretchy pants for less than you would get your old pair of…read moreDockers dry cleaned here in town. Some of the "youth" clothing has a second hand Eminem feel but I suppose that our local vape crowd needs a good price on a Tap Out shirt since SouthPole is just about extinct. BTW, the knock off polo shirts found in the "urban" part of the store have horse emblems that are damn near life size.

The store manager screamed in my kids in the cap section. Yes my children were a little wound. But…read moreshe went ballistic. I was furious, but I had to control myself.

Great deals on Jordan, Michael Kors, Polo, Calvin Klein, etc. we always find great prices on…read moreclothes here. The have luggage, shoes, jewelry, sunglasses, clothes, house wares. You can bring up to 10 items into dressing room at a time, makes it sooo much easier to try on clothes. I love this place. Highly recommend.