Customer service here is terrible! Very rude and not willing to work with us. Went in to add a line…read moreto my account and purchase the new Iphone 16. They acted like it was an inconvenience for them to have to work. So, we left to purchase from the TCC private verizon in Dothan and they were more than willing to help and we successfully purchased the phone and accessories. Now today we went back to this Corporate store on Ross Clark Circle again for an issue we were having with the charger and and explained what was happening. We were then very rudely asked " What do you want us to do about it?". Being overall very discussed while maintaining my cool said nothing and we left. We went back to the TCC on HWY 84 and again they were very welcoming and took the time to help us. We needed a new box and we bought it. Needless to say, take all your verizon business to the TCC and not here. Only giving 1 star because I have to. I would never recommend this store to anyone!

Transparency these people had no effort made at all to tell me how exorbitant my first and second…read morebill would be. I'm just through with Verizon especially this store got enrolled in the most expensive plan, not even telling me but enrolled in the most expensive plan that Verizon had there is no way that I will do business with this store again and unfortunately, I have to go back for service on my phone. Luckily, she did include the insurance in the most expensive plan. She enrolled me in, not a happy camper not a happy customer as far as customer service goes I would not even write this with one star

Do not bring your spouse or significant other here. Would give a zero star rating if I could…read more Service was fine, but the employee who assisted us immediately started asking my partner inappropriate questions in regard to our relationship with questions such as "Is it serious?" or if we were actually together. Mind you, this happened the minute I walked away from the table to look at potential new phones. This is very unprofessional and disgusting. It was borderline harassment. I will not be coming back to the AT&T store in Dothan again (the one next to the starbucks). I hope to hear from a representative in this regard because, honestly, that man deserves some punitive action or something like wtf dude.

I went in yesterday to upgrade my phone to the 15, I spoke with Dolly, the manager at the store,…read moreshe was very professional and very patient with me, and understood my situation. I am very appreciative of her motivation to get me set up with my new phone! I definitely recommend coming in to get a plan or a phone with them!

Great phone company to choose. They have a great phone selection and reasonable phone plans! Highly…read morerecommend them

Great company and great employees. They helped me set up an ACP phone so my dog isn't so lonely…read morehome alone all day. THANKS SELECTEL!

My pc decided that working wasn't in its best interest. Took it in and got a call back letting me…read moreknow what the issue was. Price was quoted and agreed upon. I didn't have enough for the full repair but was given grace and a show of faith. We worked out a payment plan. My PC works better than ever. This is my PC store for life. I strongly recommend to anyone go here first. Friendly and knowledgeable

Shane was absolutely a knowledgeable, friendly, and patient assistant. He took my new phone and…read moretransfered my data from my old phone. He assisted in finding a plan that is most appropiate in helping me stay witin my budget. In the past I have also dealt with Michael, and the experience was outstanding as well. Coverage is great wherever I have the need to use it, at home as well as in my travels. Thank you T-mobile and your outstanding employees.

I walked in to talk to someone about switching from Verizon. There was only one rep available, and…read morethey were with another customer. In the 10 or so minutes I stood waiting, another rep popped out from the back, spoke to the customer being helped and disappeared through the same door they came from. No one spoke to me, so I left. Guess I'll be staying with Verizon. I don't like their prices, but their customer service has never been lacking.

From the owner: Visit the T-Mobile store in Dothan and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3500 Ross Clark Cir Ste 610 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I sent this letter via email and the USPS to the Manager and never received a response:…read more I would like to make you aware of how I was treated by R...(name withheld)...on Sunday, March 3rd. My iPhone was inadvertently disabled over the weekend. Since I ORIGINALLY purchased the iPhone at your Verizon, I went to your store's location to see if there was a way to resolve the situation without losing any data/information on it. Before arriving, I knew that the most likely solution would be to sync the phone to my computer and restore it back to factory defaults. Upon arrival around 4:00 p.m., there was only one other customer in the store being helped by another representative. Thus; I approached R... to my left. I briefly described my situation. She looked at me and said someone would be with me in 20 minutes or so. I was somewhat surprised by the wait time, as she had no one in front of her and she was simply reading on a tablet or phone. She then approached me about 20 minutes later, and I once again described the above scenario. She confirmed there was no way to work around the situation and I had to restore the phone back to factory defaults. She had no desire to help me and mentioned there would be a fee of $20 if she assisted me. I politely asked what the fee was for, as the main Verizon store has never charged me for help. She sarcastically replied "it's for my time." I said I understood, as I had had my computer and would like to try to fix the issue myself. She said nothing and went back to reading on her tablet or phone. (There were no other customers in the store behind me.) I politely asked if I needed wireless access during the process. She appallingly looked at me and stated "no". I got to a point where I did need access. I asked (in a respectful manner) if I could gain guest access to your wireless connection. In a very disdainful way-she walked to my computer, turned it around, put in the password, and frustratingly walked away. I finished the process totally humiliated. My family has purchased 5-6 iPhones from your location. I can honestly say we will NEVER be back again. In fact, I went to the main Verizon location that next day and purchased an iPhone XS Max for $1250, and spent more on accessories. My husband will be getting the same phone soon, but we agreed we will only use the main location due to the way I was treated by R. . Furthermore, I will go online and state the very poor experience I had your store, and the wonderful experience I had at the main location. As a Manager, you need to know R....is not representing your organization in a professional and dignified manner. --------- I never heard back from the Manager, so I'm posting this review in hopes no one goes through what I went through at this location. Please go to the Main location on RCC and ask for Heather or Kelly.

Great customer service and attention to our individual needs . This is our neighborhood store and…read morewe will be using this store for all of our future cell phone needs !