My 84 yr old father-in-in-law has been in dispute with WOW for 9 months--since May of 2020. WOW…read morecable service stopped suddenly around May 8 during COVID crisis. There was no response from WOW on phone calls, email or visits to their (suddenly abandoned) office in Dothan. We returned the equipment, and sent a letter cancelling service and requesting a refund of the May prepayment. Instead, WOW continued to bill my father-in-law for ongoing service. After months of trying and after 3+ hours waiting on the phone, we finally talked to a customer service rep in the summer. He said the issue was taken care of. Nevertheless, WOW has not refunded the prepayment and continued to bill. This is the worst customer service we have ever received.

Best wifi and cheap! Won't switch ever again, very understanding provider too, definitely recommend…read morethem

Received excellent customer service from Ernestine…read more Excellent customer service Peaceful and quiet environment Rapid customer service Friendly employees

I moved to cottonwood rd few months ago.. i had very bad experience with Xfinity. They keep running…read moreme around saying my area is available for interent. so when they arrived and they told me that it wasnt available so i asked them ok can i just use basic cable with DVR and they said yes so they gave me box for it and guess what DVR isnt working so i called them and they said sorry they gave us wrong box and will send it to me so i waited for week for it and guess what they never arrived so i called them.. they said ill send it .. i told them forget it i want to cancel it and use just streaming only with other company so they canceled it and told me that they will send a box to return it to them ... but they never sent me a box and guess what they charged me over 200 dollars for not returning a box to them! I told them i still hasnt recieved a shipping box over the phone ... they are soo unreal.. I wish i can go back to wow which it isnt available in our new area sooo sad

I walked in to talk to someone about switching from Verizon. There was only one rep available, and…read morethey were with another customer. In the 10 or so minutes I stood waiting, another rep popped out from the back, spoke to the customer being helped and disappeared through the same door they came from. No one spoke to me, so I left. Guess I'll be staying with Verizon. I don't like their prices, but their customer service has never been lacking.

From the owner: Visit the T-Mobile store in Dothan and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3500 Ross Clark Cir Ste 610 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Negative 6 Star Rating!!! CenturyLink Has robbed me of…read moreInternet speed for years. They have refused to upgrade their service hub within my area because they're too cheap to do so, so the speed goes to a sluggish crawl to being completely unable to use due to no service. I have been with this company for years, around eight. I paid for internet speeds even though I was not getting the full Internet speed that I was promised. I have been raked across the coals of their horrible internet service and customer service experience for No reason except CenturyLink does not care, it is not loyal to their customers, which I have been loyal to them without the fore knowledge Of what the problem was all along for years- CenturyLink. There is nothing that CenturyLink can do to repair a customer relationship that has been disregarded and treated as worthless. When CenturyLink's promises are not kept, services are not provided as presented and Lies are told over and over again about the reason why- it's time for me leave... My time is valuable, the days, months and years of my life dealing with these issues CenturyLink can not repay me for, ever! I hope Elon Musk puts CenturyLink out of business. Good riddance! If you are thinking about signing up with CenturyLink, you may want to find a different internet provider.

I was without internet for 13 days before I recieved another modem. I had to call as bout 4 times…read more The first modem went to an address downtown. They asked for my physical address 4 times before saying UPS would deliver on Friday, 7 d as us after the original modem quit. The following monday after spending about 20 minutes on the phone I thought we had this monster whipped. The 2nd modem was to be delivered on 2 Aug, 2018. The next day on Aug 2, i recieved an email saying it was to be delivered on the 1st. None of this was making sense so more phone calls. On Friday August 3rd I did receive the modem. Would I EVER refer centurylink to any of my friends? I'd rather stand in front of a firing squad!

This guy, is one of the most easy going persons you will ever meet. Not only does he listen to…read morewhat you need but he listens to what you want. He does what he says he will do and more. If you have any questions on anything he does, he will answer in a way that even the most technologically challenged person, like me, can understand. I'm really glad he could help me out and he will be my 1st call the next time I need help. Great guy! Give him a call. K.Raley

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