My car broke down directly in front of this Verizon store on 1/29 around 5:30pm. While I was dealing with the situation, several employees inside the store were watching, laughing, and did not offer any assistance. I wasn't asking for mechani helpjust basic human decency. The behavior was unprofessional and disappointing, and it reflects poorly on Verizon. I hope management addresses this. read more

Absolutely easy Peezy great place ... true gentlemen here. I worked with John today... he Took great care of me 123. No problem even opened the door for me. 2002 Jericho Verizon read more

BUYER BEWARE!!! This business is an Authorized dealer of Verizon it is not an official Verizon store; therefore when there is a billing error they will stroke you quite nicely. They will tell you that they're going to rectify the situation; "Just wait till the next bill" but alas the next month will come and go and nothing will be corrected. The reps there are all very nice and professional mind you but, when an error is made whether it be a mistake or incompetence, it will end up costing you more per month!! In my case $100.00 more because they didn't sign me up for the correct promotion. Do yourself a favor... Go to an official Verizon store. There's only 3 on the island. I wish I did! read more

Elvin is the most helpful and patient man! He made sure we got the best possible deal to upgrade our phones and our monthly bill was even reduced! really knowledgeable and great to work with! read more

Went to the verizon store Tuesday Aug 22 2023 at 5:30pm the guy who attended, ask me why I had an "attitude"..I don't know, maybe because my phone wasn't working...for 9 days. I missed jobs so there's that. Then he got on his computer and for a few minutes not telling me what was wrong or what exactly he was doing. I said I just want to know what the phone's issue was. And he said he didn't know. Meanwhile he fixed it from Verizon's side and said it was too complicated and I wouldn't understand it. Dude, condescending much? His job is to upsell me a phone and I wanted to sternly establish I'm not buying a new phone so that was something he didn't like. But either way the problem with the phone was clearly a Verizon sided issue. So attitude or not I'm totally correct in being stern with a guy who thought a chick would just buckle and buy a new $1500 phone. I like the Verizon store in commack near 24 hour fitness. These guys in Mayfair shopping center are a joke. Dont shop here. Buy your phone on Facebook read more

For all your phone needs go to Verizon Mayfair Shopping Center in Commack. Ask for Husnain. read more

These guys know there stuff, i was able to transfer my landline Optimum phone to a Home connect wireless so i can move it to my new home and keep my old phone number, seem less change of service and i got to save a lot of money per month. I highly recommend Cellular Sales read more

Have at&t and was going to possibly switch to Verizon so went to the store. It's 9:20am and someone is inside but the roll downs and still down. Saw someone come to front door but instead of opening everything she rolled the gate half way down to block door. Maybe Verizon is not for me! Too bad read more

Had another issue , came in and Angie helped me in the most professional way! Kind and courteous! Any issues or need a phone go there.

I will never shop here again. I stopped in to upgrade my wife phone thinking it was a normal Verizon corporate store. I was wrong. Along with the normal fees that Verizon charges for at upgrades they charge a $35.00 setup fee!!! This was something I was not aware of and not told by our sales person. I asked what the difference between the corporate store and this store was and he came some line about tech support helping you in the store. We traded in my wife old phone so that money went towards everything which they said was "tax and everything " which I am sure most of it did. But part of it went to their BS "fee". If I had know that I would have gone to the corporate stuff and saved money. You know they are doing wrong since they put "NON REFUNDABLE" All Sales final" right next to that charge on the bill they give. Also the sales guy was more interested at looking at pc then paying attention to us. Do yourself a favor and go to a corporate store to do your upgrade and save money. read more

Alexander was personable, efficient and very nice to work with. He answered all of our questions and more.

I wish I could give this store and the workers zero stars. The customer service is horrible. I'm absolutely disgusted at how long I had to stand and wait and I ended up having to leave. None of the workers even acknowledged me. I'm never going there again! read more

This is the second time I bought a phone from them. On both occasions they snuck in protection for the phone. I did not ask for this nor did not want phone insurance. I canceled it since you have 30 days to cancel, but these guys are sneaky. Beware. I even asked and he said you have that on the old phone which was BS. read more

Stopped off the day around 10:00 AM to purchase a new phone.Seemed odd the parking lot was empty. Notice on front door said they wouldn't be open until 11:300. Well another store got my business. read more

Verizon customer service told me my upgrade would be about $60 out of pocket plus monthly charges. When I get to the store Adjei spoke all sorts of confusion and sales speak while telling me I was looking at $300 out of pocket. Sorry Adjei but after a quick consult with Verizon Customer service and a sales manager who actually didn't try to disrespect me me with bullshyt I walked out of there with a phone, otter box and protective screen for $120.00. It's not the first time this particular store tried to separate me from my wallet. Call customer service first before dealing with the stores folks... read more